Providing research and insight through a range of reports on the IoT connectivity market.

Oversight of Juniper Research's bespoke project work, including the preparation and review of consulting proposals. Management of staff and deliverables for consulting projects, alongside working on such projects. Responsible for driving the business' best ever results in this area.Management of a research portfolio for one of Juniper Research's internal business teams, ensuring that off-the-shelf reports in this area are relevant, accurate and delivered in a timely manner.

End-to-end management of all Juniper Research's bepoke project work, from project bid preparation, costing and resource allocation to work review and final presentation.Line management and work review of multiple junior and freelance staff on concurrent projects.

Provided trend analysis and market size projections for a range of mobile and digital technologies. Primary areas of interest included wearable technology, smartphone markets and cyber security.Oversight of a range of market tracker surveys on wearable technology and mobile commerce, across a range of international markets.Provided bespoke consultancy and advice to many international clients in the wearable technology space.

Author of a diverse range of competitive landscape and market trend reports for the mobile and digital technology industry, including market sizing and long-term forecasts. Areas of interest included wearable technology, smartphone markets, and cyber security.

Managed a wide range of quantitative NPD international research projects end-to-end, from drafting and costing proposals from client briefs to analysing the final data and preparing actionable reports for a range of global FMCG and food clients. Also provided STM volumetric forecasting services on many of these initiatives.

Produced a variety of online questionnaire scripting products and services, and producing business plans to accompany them. Wrote copy for the company's website and updated it through WordPress, sourcing potential surveys for showcasing and benchmarking purposes and scripting questionnaires in XML and GSL programming languages.

Wrote briefs on international issues pertinent to UK defence interests for publication and dissemination to policymakers and industry professionals. Areas of research included the political and security implications of the current conflict in Mali, the conceptual evolution of Islamist thought, and an in-depth study of Islamist parties in Egypt following the Arab Spring.

Worked on nfpSynergy’s flagship Charity Awareness Monitor product, which carries out bimonthly syndicated quantitative market research and consultation for over 50 major UK charities. Also contributed to a variety of bespoke projects for clients, ranging from market segmentation to brand perception analysis.

Work in a variety of insurance departments within Aviva motor and life insurance and RAC insurance. Currently a systems testing administrator for Aviva’s E Development and Delivery team. Duties here and elsewhere have included:- Creating test motor insurance policies on a variety of insurance softwarehouses- Liaising with softwarehouse companies by phone, email and in person to resolve issues arising from testing- Archiving and administrative tasks- Work review and accuracy checking- Producing guides to software operation and work processes- Training other staff in work processes- Updating customer policy database with details received by post, fax and email- Liaising with other insurance companies and brokers on policy matters- Communicating information to customers by phone, email and letter

- Management and supervision of clerical staff workloads and training, both in person and via email- Production of training materials- Maintaining and updating insurance database records to daily deadlines- Sorting, sifting and allocating incoming post- Management of electronic work task mailboxes

A variety of temporary administrative roles in a variety of council departments during university holidays and after graduation. Duties included:- Production and maintenance of a mailing list using Microsoft Access- Resource management and allocation at council-run watersports centre- Processing booking information and information updates to council databases- Proof-reading council training documentation- Switchboard management and reception duties - Communicating with council clients by phone and letter- Processing and analysing customer feedback- Sorting and distributing post- File management