James Michael Stover Email and Phone Number
I am a seasoned financial and corporate professional with over 25 years of extensive managerial and accounting experience. Throughout my career, I have been consistently recognized for my proficiency in project management and my ability to devise effective solutions, resulting in a track record of contributing significantly to company growth and expansion.My performance consistently exceeds budgetary and performance goals, and I excel in achieving maximum operational efficiency with minimal resource expenditure. My professional strengths encompass a wide array of critical areas, including:Financial Expertise: Demonstrated excellence in accounting and financial management, ensuring accuracy and compliance at all times.Strategic Planning: Proven ability to develop and execute strategic plans that drive organizational success and sustainable growth.Collaboration with Senior Leadership: Adept at fostering effective collaboration with senior leadership teams to align operations with corporate objectives.Regulatory Compliance: A deep commitment to ensuring compliance with industry regulations and standards, including debt management and adherence to relevant legal requirements.Multi-Contextual Team Leadership: Recognized for my exceptional leadership skills across diverse teams, ensuring cohesion and productivity in complex work environments.I employ effective communication, project management, and resource management to optimize efficiency and deliver maximum returns across these areas of expertise. My career is marked by a commitment to excellence and a relentless pursuit of operational and financial success, making me a valuable asset to any organization seeking to elevate its loan servicing operations.
Great Eastern Resort Management
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Director Of Loan ServicingGreat Eastern Resort Management Oct 2023 - PresentCharlottesville, VaAs a dedicated and results-driven Director of Loan Servicing with 15+ years of experience in the financial services industry, I have successfully led loan servicing operations with a focus on optimizing efficiency, ensuring regulatory compliance, and enhancing customer satisfaction. My leadership and expertise have consistently delivered outstanding results, driving success for both my team and the organization as a whole.
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Loan Servicing ManagerGreat Eastern Resort Management Dec 2016 - PresentCharlottesville, Virginia Area• Minimize total bad debt ratio to historical single digit in 2021, a pandemic year, by effectively creating and launching multiple incentive plans for both the customers and staff.• Design, establish and maintain an organizational structure and staffing to effectively accomplish the organization’s goals and objectives.• Oversee recruitment, training, supervision and evaluation of staff including 3 departments consisting of 25+ direct reports.• Cultivate and uphold a positive, cooperative work culture, encouraging customer-oriented staff interaction with internal and external customers.• Launch and develop late-stage collections department from ground up including recruiting and hiring staff, creating incentive plans, instituting governance routines and launching new strategies. • Operate as key assistant in corporate strategic planning, providing recommendations for future direction.• Supervise and administer Monthly, Quarterly, and Annual reporting to COO with constant analysis seeking improvement.• Ensure Corporate Compliance with Federal regulations including the Telephone Consumer Protection Act (TPCA), Fair Debt Collection Practices Act (FDCPA), Servicemembers Civil Relief Act (SCRA).• Operate as key member of several committees: Red Flags Committee, Customer Engagement Committee, Database Warehouse Committee, & Website Improvement Committee.
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Esop Coordinator/Inventory Control Specialist/Accounting AssistantGreat Eastern Resort Management May 2007 - Dec 2016Charlottesville, Virginia Area• Coordinated all ESOP functions (printing, mailing statements & letters, receiving & processing distribution forms, calculating annual distributions, cutting & mailing checks, respond to shareholder inquires, etc.). • Prepared and reported ESOP 1099R information to Government Entities.• Supervised security of all individuals’ information (social security numbers, addresses, tax id, etc.).• Operated within several key positions while still maintaining my own workload (positions covered: Resorts Collections Manager and Wilderness Accounts Payable).• Demonstrated effective knowledge and ability to navigate and use the of majority of Resort Software used at Massanutten (DFSUB, Liaison, TSW, SPI, Concord Interlink, Mas90/Sage100, Onbase, Bank of America GGE4, ClientLine, YourPay, SecurePay, TeamViewer, etc.).• Conducted team training of others to use software listed above as necessary.• Operated as assistant in the implementation of projects as directed by managing officers, to CFO and Controllers with all functions of Accounting, and with IT troubleshooting as necessary.• Liaised closely with vendors to reduce costs, while maintaining a good working relationship • Coordinated with all departmental managers to prepare Massanutten Master Budget • Entered various transactions (credit card, cash, returns, gift cards, and voids) into accounting software.• Collected and prepared collateral statements for managing officers and managed reconciliation of several accounts (cash, escrow, and gift card). -
Owner/OperatorOne Stop Cleaning Feb 2003 - Nov 2007Charlottesville, Virginia AreaStarted service business from ground up using direct marketing to promote business and draw in clients. Handled all aspects of business including hiring, training, management, tracking income, tracking expenses, tracking profit, filing business tax returns, all while ensuring quality customer service and overall client happiness.
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Assistant Store ManagerWal-Mart Oct 1996 - Jan 2003Began in 1996 as a closing associate and quickly proved more valuable. Walmart management assumes responsibility for ensuring customer service, supervising employees, enforcing company regulations, and taking care of various administrative tasks. Individuals in managerial careers process payroll, schedule employees, delegate daily assignments, implement promotional campaigns, track inventories, analyze and report sales data, and coordinate merchandise shipments. Managers also carry out disciplinary actions when necessary and serve as primary enforcers of loss prevention tactics.
James Michael Stover Education Details
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3.8 Of 4.0 -
Piedmont Virginia Community College3.6 Of 4.0, Magna Cum Laude
Frequently Asked Questions about James Michael Stover
What company does James Michael Stover work for?
James Michael Stover works for Great Eastern Resort Management
What is James Michael Stover's role at the current company?
James Michael Stover's current role is Director of Loan Servicing | Financial Services Leader | Compliance Leader.
What schools did James Michael Stover attend?
James Michael Stover attended Averett University, Piedmont Virginia Community College.
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