Data Warehouse Design, Business Analytics, Tableau Dashboarding, Reporting SSRS, ETL Design and Development, Project Management, Team Management

Business Intelligence consultant. Work with large companies on their Business Objects software. Design and implementation of Web Intelligence reporting and Crystal reporting. Modelling of Datamarts and Data Warehouse and using ETL tools such as Data Integrator and Informatica to build and implement them.

Created multiple Sharepoint sites, including custom alerts and InfoPath forms to MS-SQL databases. Administered and scripted for multiple Linux servers including Red Hat EL, CentOS, and Ubuntu.Designed website backends, including porting database driven sites to newer servers.Coordinated website design outsourcing and flow of communication based on design needs.Updated, repaired, and converted legacy software that was no longer maintained but in use at clients.Managed client needs, designed flexible support strategies based on the dynamic business environments, and implemented that support.Implemented and configured CISCO and Linksys hardware, including multi-site complex networks and VPNs.Executed installations of Active Directory, Exchange, and workstation security on server 2003/2008 at both the SBS and enterprise levels also providing follow-up maintenance and troubleshooting.

Enhanced current software beyond provider's abilities by developing in house solutions in C# and MySQL. Designed and implemented "home grown" database specific to client needs.Successfully designed and implemented an IT system eliminating downtime thereby enabling services to remain operational 24x7 for over 3 years.Cross utilized IT resources minimizing cost and maximizing efficiency of 3 companies under one roof.Integration of Linux and Windows servers enabling user friendly single sign on process and secure access to documents at a low cost to the companies.Administered active directory meeting the tiered access design needs of the companies.Managed website development, design process team to meet marketing goals of the organizations.Training and management of IT staff in the company ensuring replacement staff is qualified to manage the company.Created SOP and standards documents for the facility to ensure continuous delivery of essential services.

Provided all IT support for 60+ facilities significantly reducing downtime and support costs to the main office.Maintained IT relationship with site administrators, facilitating the flow of ideas and needs between operations and corporate. Supported services to facilities including voice and data T1s, POTS lines, and cable/DSL.Designed and implemented strategy for IP and Digital Phone systems from Avaya, Vodavi, Comdial, and Toshiba.Managed and trained a full-time helpdesk tier 1 support specialist and performed tier 2 support.Created and documented uniform facilities standards for IT related services nationally.Collaborated with facilities development team to ensure all new and acquired sites complied with IT standard specifications while ensuring projects came in under budget.Provided tier 1 and 2 application support for multiple database applications nationally.Managed DB test server for new versions of application designed deployment specs and managed deployment in my area.Worked as primary contact with Federal liaisons during mission critical crises.

Provided IT support services for a client base consisting of small to medium businesses with little to no in-house tech support. Leveraged current technology with existing client assets to increase profitability, agility, and long term sustainability of my clients.Relocated 4 companies at minimal cost to client with negligible downtime of services provided.Aggregated data from dissimilar sources to provide single click executive top line reports regarding performance.Ensured security of confidential company data during personnel transitions.Acted as point person for all of client's IT suppliers ensuring no service overlap and most efficient allocation of client resources.

Designed, developed and implemented a low cost automated solution based in MySQL to replace paper based processes in the company. Facilitated seamless transition and mitigated learning curve of existing staff by building a simple and customized user interface in MS Access.

On-call support technician for University of Pittsburgh's printing facilities and desktop support responsible for ensuring uninterrupted printing services for contracted locations.Desktop support serving end users with diagnostics and solutions for general tier 1 support issues.