James Webster

James Webster Email and Phone Number

Vice President Global Head of Managed Services at Capgemini @ Capgemini
france, aquitaine, france
James Webster's Location
Southwell, England, United Kingdom, United Kingdom
James Webster's Contact Details

James Webster work email

James Webster personal email

About James Webster

I am energetic, motivated and highly dynamic leader with excellent strategic and delivery experience. I am proven in delivering change to organisations through operational excellence and service innovation.I am proactive leader of teams with a conscientious, determined and innovative attitude. I have an outstanding track record managing and developing key accounts as well as working with a client’s business to ensure IT is driving business value. I am innovative and resourceful individual, results orientated, passionate and hold excellent motivational skills for the teams I lead and mentor. Key Skills:● Business Change to support client’s digital agenda● Outsourcing● IT Systems Management & Service Delivery Management (ITIL)● Rightshoring● Business Development

James Webster's Current Company Details
Capgemini

Capgemini

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Vice President Global Head of Managed Services at Capgemini
france, aquitaine, france
Website:
capgemini.com
Employees:
232507
James Webster Work Experience Details
  • Capgemini
    Vice President Global Head Of Managed Services Cis
    Capgemini Jan 2023 - Present
    Leading Managed Services Globally for Cloud Infrastructure Services (CIS)
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  • Capgemini
    Vice President Head Of Managed Services Uk Cis
    Capgemini Feb 2020 - Jan 2023
    Leading the Managed Services organisation for Capgemini UK
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  • Capgemini
    Vice President, Northern Europe (Neu) Service Delivery Lead
    Capgemini Jan 2018 - Feb 2020
    Leading the delivery to all of the accounts within Northern Europe, UK and Nordics. Accountable for the P&L, client satisfaction and operational delivery.Vice President, effective from 1st July 2018
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  • Capgemini
    Delivery Director
    Capgemini Jul 2015 - Jan 2018
    Led the largest Global SIAM deal for Capgemini where I was accountable for the P&L, delivery and client satisfaction
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  • T-Systems
    Head Of Sdm Uk
    T-Systems Jun 2011 - Jul 2015
    Accountable for Service Delivery Management in the UK across a multiple of sectors delivering to both local and global accounts.
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  • T-Systems
    Senior Service Delivery Manager
    T-Systems Feb 2010 - Jul 2011
    Part of the senior Service leadership team leading the UK's largest outsourcing contract from the energy sector.
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  • Csc
    Service Delivery Management
    Csc Sep 2004 - Feb 2010
    Uk
    I held a number of Service Executive positions in CSC with my last leadeing the Network Rail contract. I was the deputy to the Transport and Consumer Sector Service Executive. I was part of the EMEA Top talent within CSC.Prior to that I was part of the Public Sector leading accounts across a number of Government bodies.Leading to that role I worked on the NHS account and owned the delivery of Configuration and Change management. This involved all of the key metrics from a ITIL perspective and ensuring the processes and tools were ISO 20000 compliant.On joining CSC I worked on the Royal Mail account leading the Logistics, Stamps & Collectibles and International business units from a service delivery perspective.
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James Webster Skills

Outsourcing Service Delivery Itil Service Management It Outsourcing It Service Management Strategy It Strategy Management Change Management Crm Service Improvement It Management Managed Services Incident Management It Operations Data Center Service Delivery Management Project Delivery Sla Iso 20000 Transition Management Pre Sales It Transformation Project Portfolio Management Solution Architecture Stakeholder Management Continuous Improvement Business Acumen Service Desk Prince2 Governance Resource Management Cmdb Pmo Pmp Business Transformation Program Management Project Management Vendor Management Business Process

James Webster Education Details

Frequently Asked Questions about James Webster

What company does James Webster work for?

James Webster works for Capgemini

What is James Webster's role at the current company?

James Webster's current role is Vice President Global Head of Managed Services at Capgemini.

What is James Webster's email address?

James Webster's email address is jm****@****ail.com

What schools did James Webster attend?

James Webster attended University Of Warwick.

What skills is James Webster known for?

James Webster has skills like Outsourcing, Service Delivery, Itil, Service Management, It Outsourcing, It Service Management, Strategy, It Strategy, Management, Change Management, Crm, Service Improvement.

Who are James Webster's colleagues?

James Webster's colleagues are Rahul Gurnule, Shweta Hande, Madhu Nagulapelly, Adyasha Rout, Prasanna Venkatesh Singh, Anubhav Kundu, Sandip Mahakud.

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