James Windsor Email & Phone Number

Rochester, England, United Kingdom

London, United Kingdom

- Leading the delivery of a critical European business digital programme across 18 markets to migrate 75% of the legacy Travel Management Company online booking tool transactions to an in-house tool, resulting in 3,000 individual client sites whilst ensuring we remain within the budget of the project.- Leading the creation and delivery of weekly status dashboards to senior management and stakeholders.- Leading a team of deployment managers spread across various European countries, guaranteeing delivery within the timeframes.- Creating detailed project and test plans aligned to meet realistic timeframes by applying project delivery methodologies.- Prioritising additional high profile clients who are fast tracked at very short notice at the request of the business.- Analysing the existing process and leading an end to end review ensuring roles and responsibilities are defined with no duplication.- Building beneficial relationships with stakeholders and third-party vendors.- Developing a database management program, leading the team in meeting all project deadlines.

London, United Kingdom

- Hosting WebEx conferences to existing customers and their decision making stakeholders and providing an in depth understanding of the capabilities of the different online booking tools (OBT) available in various markets across the globe. This has resulted in our customers making the most effective decision for their company.- Providing our customers with the best solution for their global presence by understanding their business needs, leading to a single global online booking tool which has made their booking experience more streamlined. - Attending and representing the company at various travel shows demonstrating upcoming tools, apps and features to current and potential customer decision makers.- Successfully project managing and delivering the migration of 500 client sites from a sunsetting online booking tool to their new booking tool.

London, United Kingdom

- Leading a team of data analysts with a focus on analysing multiple sources of data including internal and external company travel data to achieve improved business performance, deliver savings and exceed KPI measurements.- Creating visually impactful dashboards in Excel and Tableau for data reporting by using pivot tables, VBA and advance formulas. Extracting, interpreting and analysing data to identify key metrics and transform raw data into meaningful, actionable information ensuring attention to detail. This contributed to HRG Consulting winning more business compared to the previous year and becoming industry leaders in reporting innovation.- Designing and building SQL databases that are used to clean multiple sources of data that is now used within the company, increasing the accuracy of data and increasing the team’s efficiency by 25%.- Successfully delivering fortnightly, monthly and annual PowerPoint presentations to client stakeholders, resulting in the automation of PowerPoint presentations using VBA. This increased productivity and improved time management across both the analyst and project management teams.- Developing my own client relationships by supporting Project Managers during face to face meetings with clients and suppliers.

London, United Kingdom

London, United Kingdom

Education record

National Award for IT Practitioners (ICT Systems Support) * As level in business grade D Gravesend Grammar School for Girls, Gravesend.

Education record

*GCSEs grade C and above * GNVQ in ICT