James Nelson Email & Phone Number

Bothell, WA, US

Greater Seattle Area

• Frequently met with U.S. military and aerospace customers, led new product development of fiber optic inspection equipment, and partnered with engineering for research, technical feasibility, and timeline updates.
• Led global marketing initiatives, created product collateral, managed product roadmaps, and worked closely with executive leadership for new project approvals and initiative guidance.

Greater Seattle Area

• Performed gap analysis and risk management techniques for external clients, managed stakeholder needs, gathered feature requirements, and communicated requirements to Infosys Agile Development Team.

• Supported, mentored, and motivated a team of 50-100 hourly associates.
• Managed safety, quality, and customer delivery promises.
• Tracked incoming shipments, productivity, and work flow metrics.
• Collaborated with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans that met business objectives.

Seattle, Washington, United States

• Optical Physics VR Software Development.
• Programming experience with C# and Unity game engine.

Lebanon, Tennesse (Nashville)

• Negotiated dealer contracts while maintaining vital client relationships.
• Conducted in-service presentations and training on complex rehabilitation products (including power and manual wheelchairs and related assistive technologies) to end users, therapists, doctors, dealers, and VA Medical.
• Closely monitored sales metrics to continuously exceed territory expectations.
• Collaborated with end-users, caregivers, and therapists across the U.S. to recommend complex rehabilitation products that met end users’ unique needs.

• Contacted territory sales team, accounting department, and vendors to clear order discrepancies and provide expert knowledge on order forms and product offerings.
• Processed quotes, orders, and payments received via email and telephone in a fast-paced call center environment.
• Reported daily analysis of North American sales data to the global management team and innovated department work instructions to minimize processing times.

• Built and programmed custom power wheelchairs in a lean manufacturing setting and consistently exceeded quality standards and production targets.
• Innovated manufacturing processes to decrease production times and taught these processes to the technical support team and production team.

• Received shipments and ensured compliance with purchase orders.
• Kitted power wheelchair components to increase manufacturing efficiency.

Master Of Science - Ms, Electrical Engineering

Relevant Coursework: DC Circuit Analysis, Digital Systems, AC Circuits and Power, Signals and Systems, Device Electronics, Embedded Systems

Bachelor Of Science, Applied Physics, 3.4 Gpa

Activities and Societies: Sigma Alpha Pi Honor Society (National Society of Leadership and Success) | Research Assistant: Optical Physics.