James Nero, Mba, Shrm-Scp Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

• Provided expert consultation to leadership across a variety of departments on several HR Topics including, HR policy interpretation, change management, compensation recommendations, talent acquisition decisions, performance management and other HR services. • Collaborated with hospital leadership to develop and implement HR strategies aligned with organizational goals, resulting in increased employee engagement and satisfaction scores.• Served as an internal consultant across 13 departments providing direct support for team members delivering exceptional customer service and recommending best solutions to human resource issues to determine the best route for their success.• Utilized engagement survey and focus group data analytics to derive actionable strategies for targeted departmental improvements, resulting in tangible enhancements to work culture and overall employee experience.• Collaborated with colleagues and department leadership to Identify opportunities for improving policies and processes by analyzing relevant data and providing actionable solutions to improve overall efficiency and the employee work experience.• Conducted internal equity analysis to ensure consistency in salary structures, identifying and addressing potential disparities while aligning with organizational pay philosophies and policies.• Demonstrated effective organizational and time-management skills in managing multiple HR projects and priorities, ensuring timely delivery of HR services and support.• Led thorough, confidential investigations of complex HR issues, recommending effective impartial resolutions using empathy with a deep understanding of HR guidelines and employment laws. • Advised team members on inquiries related to their job and performance, advancement milestones, support outside of work and connected team members to the best collaborator with issues outside of my scope of expertise.

Atlanta, Georgia, United States

• Managed the new hire process by ensuring all new hires were processed correctly, verifying employment documentation via E-Verify, facilitating security access, and new hire orientation presentations. • Accountable for the integrity of data found in the PeopleSoft database, records, and files; supported in the preparation of ad-hoc and routine reports as requested. • Administered various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.• Troubleshoot, identify, quickly solved problems including technical issues in the applicant tracking system (TALEO).• Delivered superior new hire experience by providing a high level of customer service and maintaining quality throughout the employment onboarding process.• Collaborated with other HR departments to help support over 20 departments with Human Resources Informational System needs.

Greater Atlanta Area

• Plans, directs, oversees and implements human resources policies, programs, and services that drive organizational and employee performance and a productive work environment. • Counsels supervisors and managers on documenting and facilitating resolution of employee relations issues to manage disciplinary or termination actions. Ensures appropriate processes are followed and approvals are obtained.• Oversees and/or conducts the staff recruiting process; consult with managers regarding staffing needs, interviewing, selection, compensation, and maintaining position files. • Works directly with our leaders on a variety of tasks ranging from improving the employee experience, performance management and development, compliance with directives/local law, and driving the people strategy• Manages the new hire process by ensuring all new hires are processed correctly, verifying employment documentation via E-Verify, facilitating security access, and new hire orientation. • Conducts exit interviews by thoroughly interviewing exiting employees and making recommendations to upper management to help improve organization standards.• Reviews and analyzes business data to identify trends and recommend solutions to improve employee experience, performance, and retention.• Responds to all unemployment claims and coaches management for all phone hearings when necessary• Provides interpretation and administrations of policies and procedures to management and employees. • Maintains HRIS systems (Ultipro): enter new employees, update employee information, generate reports and grant access to management when necessary.• Participates in compliance initiatives, including HR Self Audits and supporting actions.

Atlanta, Ga

●Managed the process and implementation of the following: payroll, benefits, retention, turnover, recruitment, safety, training and development. ●Facilitated the new hire onboarding process including new hire paperwork, coordinating orientations and training.●Successfully educated managers and staff on HR policies, programs, processes and tools which ensured consistency among departments.●Established company’s first ever performance evaluation process for 25 positions across three departments.●Consulted with management on performance concerns, annual reviews, and professional development.●Implemented a time clock system which resulted in organizational improvement and increased accountability throughout the company.●Monitored status of unresolved errors concerning payroll and initiated required corrective action●Assisted in developing the company’s employee handbook and creating job descriptions for 25 job titles.•Processed all ADP Run entry data for employees. Data processing includes, but not limited to, new hire setup, pay changes, job grade changes, adjustments, terminations, and other aspects of employee maintenance. •Support the timekeeping system ensuring data is current with state and local law, assist in the evaluation/analysis to identify opportunities, and provide solutions for system and process improvement.