James Nicholas

James Nicholas Email and Phone Number

Senior Strategic Sourcing Manager for Technology at Zendesk @ Zendesk
James Nicholas's Location
Raleigh, North Carolina, United States, United States
James Nicholas's Contact Details

James Nicholas personal email

n/a

James Nicholas phone numbers

About James Nicholas

“I have effectively managed multimillion-dollar bids and contracts, led several high-risk business decisions, and have negotiated millions of dollars in savings for several projects. My priority is to bring value to my stakeholders through proactive problem solving, purposeful communication, and bringing the best quality product/service at the best price.”

James Nicholas's Current Company Details
Zendesk

Zendesk

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Senior Strategic Sourcing Manager for Technology at Zendesk
James Nicholas Work Experience Details
  • Zendesk
    Senior Strategic Sourcing Manager - Technology
    Zendesk Feb 2023 - Present
    San Francisco, California, Us
  • Zendesk
    Strategic Sourcing Manager - Technology
    Zendesk Sep 2021 - Mar 2023
    San Francisco, California, Us
  • Procurement Foundry
    Member
    Procurement Foundry Mar 2019 - Present
    Fairhaven, Ma, Us
    The largest digital, global community for Procurement and supply Chain Management professionals. A place where industry practitioners come to gather, share, and grow.
  • Nutrien
    Senior Adviser For Corporate It, Sourcing & Procurement
    Nutrien Mar 2020 - Sep 2021
    Saskatoon, Saskatchewan, Ca
  • Vail Resorts
    It Strategic Sourcing Manager
    Vail Resorts Apr 2018 - Mar 2020
    Broomfield, Co, Us
  • Hd Supply
    Senior It Sourcing Specialist
    Hd Supply Oct 2017 - Apr 2018
    Atlanta, Georgia, Us
    Led roughly twenty contract negotiations per month, inclusive of reviewing, redlining, and negotiating terms for HDSConsulted executive stakeholders through a major web platform upgrade by leading strategic sourcing best practicesBrought roughly $1.5 million+ in savings for the web platform version upgrade after down selecting vendors, performing a thorough pricing analysis, and heavy negotiations on project scope and total cost of ownershipManaged several contractor, subscription, and maintenance/support renewals on a daily basis, requiring proficient planning
  • Aaa National
    Sourcing Analyst
    Aaa National May 2016 - Oct 2017
    Heathrow, Florida, Us
    Managed several contracts, bids, and sourcing events for IT, Construction, Market Research, and AutomotiveDeveloped detail analysis on pricing and score card results that provides non-partisan recommendations to stakeholdersSupported high-dollar contract renewal negotiations (e.g., Microsoft, Google, LanguageLine) throughout the AAA FederationLed sourcing strategies for RFX initiatives, e.g., RFP document preparation, score card building, vendor presentation scripts for evaluation, and perform thorough vendor analysisApplied hands-on project experience by completing several initiatives under budget and bringing AAA $2 million+ in savingsPartnered effectively with legal and information security to ensure AAA's confidential and proprietary information are secureWilling to challenge business-as-usual and develop solutions that positively impact the AAA Federation as a whole
  • The Walt Disney Company
    Sourcing & Procurement, Sourcing For New Media & Technology Undergraduate Associate
    The Walt Disney Company Jun 2015 - May 2016
    Burbank, Ca, Us
    Managed projects directly related to IT, e.g., perpetual/subscription based software, hardware, and professional servicesSupported several multimillion dollar projects and negotiations with senior Sourcing cast membersPerformed pricing analysis from RFP responses and present detailed summaries to our stakeholders for their supportPartnered with legal on a constant basis, ensuring accurate contractual documentation during every projectPublished RFP’s and RFI’s and maintain communication throughout each project as a single point of contactOrganized several on-site vendor demonstrations for stakeholders while attending as Sourcing’s representative
  • The Walt Disney Company
    Account Management, Account Coordinator Ta
    The Walt Disney Company Apr 2015 - Jun 2015
    Burbank, Ca, Us
    Managed several projects for different stakeholders and assured that each deadline was made on timePerformed research and identified new market opportunities for Disney Cruise Line growth initiativesCollaborated with creative, social and technology teams to ensure all project components were completed on timeEvaluated recruitment goals and developed targeting strategies to drive right fit talent through channels
  • The Walt Disney Company
    Consumer Insight Department, Guest Research Specialist
    The Walt Disney Company Jan 2015 - Apr 2015
    Burbank, Ca, Us
    Utilized several research methodologies to retrieve both qualitative and quantitative data for clientsRandomly intercepted guests from around the globe and conducted hundreds of face-to-face surveys each weekEncouraged by management to perform Ad-Hoc projects that are used for high-cost business decisions
  • The Walt Disney Company
    Account Management, Undergraduate Associate
    The Walt Disney Company Jan 2014 - Jan 2015
    Burbank, Ca, Us
    Executed marketing strategies with stakeholders located in China, Hong Kong, Japan, India, the U.K. and FrancePlanned over one-hundred promotional events and incentives for Walt Disney World and Disneyland ResortsEvaluated recruitment goals and developed targeting strategies to drive right fit talent through channelsCoordinated photo and video productions, inclusive of talent scheduling, location scouting and prop management, for Disney International Programs social media and web platforms
  • Publix Super Markets
    Customer Service, Front Service Clerk
    Publix Super Markets Mar 2012 - Mar 2014
    Lakeland, Florida, Us
    Developed communication skills by interacting with customers of various backgrounds though insuring a positive shopping experienceScored “Exceeds Expectations” in every consecutive Performance Evaluation since employmentCommitted to the values of my company that was established by Mr. George W. JenkinsDetermined to serve every guest by providing premier customer service
  • City Of Orlando
    Communications Department, Communications Coordinator Intern
    City Of Orlando Aug 2013 - Jan 2014
    Orlando , Fl, Us
    Assisted in the planning and organization of ten major city-wide events within Downtown OrlandoCreated marketing plan for a website redesign project, including resident correspondence from Mayor DyerDesigned a citywide marketing campaign that was accepted by management and other City departmentsCreated quarterly editorial calendars and developed social media campaigns for ten major events in OrlandoWrote City Newsletters from the Mayor, inviting the citizens to events and activities in Orlando
  • Helping Hand Association [Non-Profit]
    Ucf Cornerstone Team, Project/ Communications Manager
    Helping Hand Association [Non-Profit] May 2013 - Sep 2013
    Awarded first place for the UCF Team Cornerstone Entrepreneurial Competition, by raising 280% above the donation minimum; recognized on the UCF College of Business Administration’s websiteExpanded relationships with companies such as the Crowne Plaza Hotel and Costco which generated high proceedsImplemented and managed social media for target audience awareness of upcoming proceeds eventsCreated fliers, business cards, brochures, performed presentations and directed our team video documentary
  • Island Way Inc.
    Marketing Representative
    Island Way Inc. Jan 2008 - Apr 2011
    Developed and implemented marketing campaign to establish new relationship with retail grocery chain (Penn Dutch Food Center) in South Florida. The chain continues to promote Island Way products.Chief contributor in marketing research/advertising team. I was responsible in introducing a new product-line for current grocery client (Costco) in several Florida locations. New product was a success; we achieved higher-than-expected sales results.

James Nicholas Skills

Marketing Customer Service Time Management Leadership People Skills Powerpoint Microsoft Word Strategic Sourcing Contract Negotiation Supplier Management Building Relationships Marketing Research Project Planning Market Planning Nonprofits Fundraising Event Management Pricing Analysis Stakeholder Management Product Development Media Planning Mac Os Pc Microsoft Powerpoint It Sourcing Supplier Sourcing Project Management Ariba Microsoft Excel Jd Edwards Sap Indirect Purchasing Indirect Spend Category Management Rfx

James Nicholas Education Details

  • University Of Central Florida
    University Of Central Florida
    Marketing; Mass Communications

Frequently Asked Questions about James Nicholas

What company does James Nicholas work for?

James Nicholas works for Zendesk

What is James Nicholas's role at the current company?

James Nicholas's current role is Senior Strategic Sourcing Manager for Technology at Zendesk.

What is James Nicholas's email address?

James Nicholas's email address is ja****@****ers.com

What is James Nicholas's direct phone number?

James Nicholas's direct phone number is (770) 852*****

What schools did James Nicholas attend?

James Nicholas attended University Of Central Florida.

What are some of James Nicholas's interests?

James Nicholas has interest in Poverty Alleviation, Children.

What skills is James Nicholas known for?

James Nicholas has skills like Marketing, Customer Service, Time Management, Leadership, People Skills, Powerpoint, Microsoft Word, Strategic Sourcing, Contract Negotiation, Supplier Management, Building Relationships, Marketing Research.

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