Initiated and currently lead the growing analytics team, focusing on machine learning and AI to bolster our capabilities. Utilising Azure AI, Python, machine learning models via Scikit Learn and operational research tools for forecasting and geospatial analysis.Collaborated with security team on fraud detection initiatives.

Managed the BI/MI DevOps team, overseeing the development and support of the Teradata data warehouse and reporting tools (OBIEE and more recently Tableau Server).Our work in reporting and dashboards is utilised across the company, offering valuable insights to both our business and our clients.Achieved the highest employee satisfaction survey score, reflecting exemplary team management and project execution.

Orchestrated project and resource scheduling for SaaS delivery projects, balancing UK and offshore resources to meet delivery milestones.

Led teams that were instrumental in delivering various SaaS solutions in the UK, managing resources for projects across various locations.

Specialised in fraud prevention solutions, managing delivery teams for 20 concurrent projects, focusing on the "Hunter" application fraud system.Management of the delivery teams (consisting of Project Managers, Trainers and Business Analysts), coordinating approximately 20 concurrent complex delivery projects at a time. Establishing best practice for delivery models, fraud detection, managed service support and ongoing innovation, pushing the product and team capabilities.Coordination of knowledge sharing and best practice for complex delivery models internationally.

Refining software delivery methodologies and development of best practice fraud detection capabilities while line managing the Business Analysis team.

The design and implementation of UK-wide £9 million Total Track & Trace parcel tracking system and subsequent Management Information System / Datamart. IT Leader in the “Goods Lost In Transit” working Team addressing £12Million of losses. IT Leader in the “Goods Lost In Transit” working Team addressing £12Million of losses.Process modelling, entity relationship modelling and physical database design. System specification.Role of Data Warehouse Designer involved designing and building a Data Mart and Business Objects universe for senior management end-users. Full testing cycle, from unit testing to full system, integration and volume testing. Leading role in working group investigating goods lost in transit involved detailed data analysis and work with all aspects of the business in addressing the issues.

Working alongside senior Police officers I gained fantastic experience working on the implementation of the Integrated Criminal Justice, Automated Vehicle Tracking System and Force Intelligence System.