Jameson Lauer Email & Phone Number

As a Customer Care Agent at Power Home Remodeling, I provide excellent service and support to the customers of one of the nation's largest home remodeling companies. I handle inquiries, complaints, and feedback through phone, email, and chat, using Point of Sale (POS) systems and CRM software to manage and update customer records and transactions. I also collaborate with other departments and teams to resolve issues, follow up on requests, and ensure customer satisfaction and retention.I have a strong background in hospitality and retail management, with over twenty years of experience in various roles and settings at some of the most acclaimed restaurants and food markets in Philadelphia. I have developed and implemented service standards, operational procedures, budget plans, inventory systems, and employee training programs, as well as adapted to changing customer needs and market trends. I have a passion for delivering quality service and creating memorable experiences for customers and guests. I am always eager to learn new skills, take on new challenges, and grow professionally.

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  University Of Nebraska-Lincoln