James O'Neill Email & Phone Number

Los Angeles, Ca, Us

Huntsville, Alabama, Us

Helping clients to improve their domestic and international HR/Talent HCM technology, systems and processes, I lead a dedicated team of developers responsible for PZI’s proprietary comprehensive HRIS system - Employee Global Logistics (EGL). • Expanded global footprint of HRIS solutions - creating a consistent experience, eliminating manual processes and driving adoption and ROI• Collaborate with stakeholders - works closely with stakeholders across all levels to identify and prioritize critical business functions, ensuring alignment and adoption of recommendations.• Translate business strategy - interpret business goals and objectives, translating them into actionable operating models and identifying necessary changes in capabilities. • Lead technology direction - establishes, documents, and maintains technology standards and direction, encompassing networking, cloud computing, workplace collaboration, and security for enterprise systems• Coordinate execution of change management and introduction of new workflow process to maximize opportunities for successful implementation of new digital solutions • Implement Agile/Scrum methodologies to ensure continuous improvement and project success

New Brunswick, Nj, Us

Serving as a contractor responsible for coordinating with the J&J internal digital transformation team that is working to support the introduction of their Future State ‘consumer-grade employee experience’. • • Delivered on key automation opportunities - saving multiple millions of dollars monthly, and operations teams thousands of hours annually, while improving data quality across platforms and enabling teams to scale services• Led partnership with stakeholders across IT, Talent, Operations, InfoSec, Communications and multiple supply chain vendors to align technology roadmap and outcomes to organizational strategy to deliver consumer-grade experiences to employees and to scale digital solutions • Led the creation of a technology intake process to guide investment decisions across senior leadership teams

Los Gatos, Ca, Us

Responsible for the implementation of Netflix’s Talent Mobility technology ecosystem, leading diverse and sophisticated projects from concept through to execution, as well as supporting the team in achieving Netflix’s “experience mission” through technology by acting as a consultative and trusted Project Manager. I am responsible for connecting the dots, building trust, and understanding between and within teams, and orchestrating the activities needed to integrate people and technology to create more meaningful personalized experiences for our employees.• Leading the process to design and implement the Netflix Talent Mobility ecosystem which enables the team to integrate the service delivery for all our primary vendors (Tax, Immigration, RMC) through a single digital solution.• Serving the TM Team as the function leader responsible for digital transformation, change management, building consensus, project management, training and communications, building and navigating strong partnerships with internal stakeholders (Talent Acquisition, Mobility & Employment Tax, HRBPs, etc)• Scaled and evolved employee experience for onboarding, transition from ATS system to Workday, and API integration with supply chain service providers, creating a consistent experience, eliminating manual processes and increasing employee adoption • Identifying pain points and solving for them across the Talent Mobility team (e.g. breakdowns in workflows, challenges impacting candidate and employee experience, etc.). • In partnership with the TM Director, I assess the organization's existing talent strategy, in relation to what’s needed to meet service delivery objectives, and develop plans to address gaps.

Founder of RFP Solution, a boutique consulting firm providing specialized resources to support both corporate clients and mobility-industry service providers (Relocation, Tax, Immigration) through various elements of the RFP process. Promote sales and new business growth. Engage in brand development, ecosystem partnering, and marketing. • Developed a proprietary approach for corporate clients to consolidate RFP negotiation and contracting, reducing the length of the process from several months, down to a series of 1-day negotiation sessions with each vendor. RFP Solution enables clients to reduce their overall mobility program costs by over 50% while concurrently improving their level of service.• I also work directly with mobility-industry service providers to debrief with corporate clients following the completion of RFP projects for both successful and unsuccessful outcomes. My position as an independent mobility expert enables vendors to access unfiltered insights on the relative strengths and weaknesses of their RFP responses, to improve their future performance. • Conduct Voice of the Customer (VoC) interviews to assist our vendor clients with the development of new services, product development, and technology solutions.

Worldwide, Oo

In this role, I led project management of client digital transformational efforts, including proposal process, contract negotiations, and project implementation. Established global mobility ecosystems through technology solution design. Cultivated ecosystem partner relationships with 3rd party vendors. 'Certified-to-Serve' by Equus Software as an implementer to lead and project manage their software AssignmentPro. Project managed Deloitte and client global teams on technology implementations. Served as national resource for Deloitte’s Digital Transformation practice area.• Led the development of bespoke tax and immigration self-service tools to simplify the cross-border movement of Deloitte Consulting resources across 40+ countries and multiple business units.• Introduced a new approach for clients across multiple industries to manage the RFP process, leading to 50% reduction in RFP process time and optimal outcomes for vendor contract negotiations.• Led cross-functional consulting teams in talent mobility program design and transformation to help clients achieve hyper-growth goals.

New York, Ny, Us

In this position, I led the North American and international consulting staff to identify and conduct comprehensive talent and mobility program review projects, encompassing all advisory services, surveys, benchmarking, interviews, program design and execution, cost modeling and impact analysis, and reporting for broad range of global clients. I upheld a role as senior client manager for the company's largest expatriate compensation data clients. I established and managed Mercer's mobility and talent policy surveys and benchmark consulting. I assisted with facilitation of the annual mobility client conference as well as other industry roundtables. I supervised a globally diverse team of more than 15 staff.• I created a new annuity revenue stream of over $1M for more than 100 multi-national companies with the largest global mobility programs to offer annual summits, policy and practice surveys, and analytics tools.• I founded and managed ongoing web-based global mobility survey and networking groups for more than 100 of prominent expatriate programs worldwide, including specialty industry-focused groups for the international hotel & hospitality, the engineering & construction, and the technology, media & telecommunications industries.• I was the project leader for the integration for all of the Mercer and ORCWW international assignment surveys, successfully transitioning all legacy businesses, clients, and data to a new digital platform from multiple technologies, geographies and survey tools. Reimagined and transformed the service delivery model to a global shared services team. Founded and managed digital client experience for surveys, overseeing data-collection, analysis, reporting and marketing of the mobility industry's largest survey with over 1,000 participants.

New York, Ny, Us

Director, Global Benchmarking Advisory ServicesI led a team of consultants and programmers who were responsible for designing and maintaining a suite of global mobility program benchmarking services to support ORCWW’s consulting business development and ongoing networking groups. Key accomplishments include: • Responsible for the management of ongoing global mobility survey and networking groups with 100+ members, providing digital assessment reporting suite, a customized dashboard tool providing individual comparison rankings of expatriate package costs, employee support, and program compliance.• Oversaw a global support team of 10+ internal team members.Senior Consultant: Responsible for founding several ongoing mobility survey and networking groups. Oversight for the day-to-day management of 75+ Midwest and East Coast regional data clients. Key accomplishments include:• Founded the multi-industry global mobility Select Benchmarking Group (SBG), and the Engineering & Construction (E&C) industry-specific global mobility survey and networking group, providing quarterly expatriate management surveys to Fortune Global 500 members in North America and Europe, including a suite of online cost survey dashboard tools and annual summit meetings.Consultant: Responsible for the day-to-day management of 50+ Midwest regional data clients, including the preparation and updating of expatriate compensation packages, explanation of international assignment cost of living, tax, housing, and hardship data.