James Ortiz Email & Phone Number

Rocklin, Ca, Us

Managed projects for both NPI (New Product Introduction) and Post-Launch Support teams, which involved allocation and deployment of tens of thousands of materials to engineering groups worldwide, efficiently and on time.Coordinated with break/fix teams, overseeing the handling and resolution of field issues, defective materials, and test failures involving components like DIMMs, CPUs, hard drives, and mechanical components.Facilitated creation and implementation of a new Materials Tracking Application, which improved inventory management, program deployment, and project budgeting for local and international engineering programs and labs.Led weekly meetings with Program Managers and Hardware Teams to discuss escalations, identify logistical roadblocks, recommend process improvements, and leverage project data to ensure on time completion of milestones.Developed team member's skills in material handling and project management; identified each team member's strengths and assigned specialized responsibilities which improved efficiency of lab support operations.

Oversaw full lifecycle management of engineering products, from NPI through End of Life (EOL), ensuring the successful deployment and support of systems across various teams.Created new processes that streamlined task assignments and increased team productivity, resulting in significant time and cost savings for ongoing projects.Led cross-functional communication and collaboration by representing the Drive Qualification Team in meetings, ensuring alignment with project timelines, deliverables, and cross-team requirements.Coordinated material and resource management for large-scale NPI projects, managing logistics, timelines, and reporting to meet the project goals.Mentored and trained team members, providing guidance on technical workflows, communication, and reporting, resulting in smoother project execution and greater team accountability.

Performed integration of new hard drive models into test systems, coordinating between hardware, software, and logistics teams.Developed real-time tracking processes for system configurations and drive allocation, improving team efficiency and reducing errors.Supported project management by preparing reports, setting deadlines, and managing timelines for testing milestones.Managed receipt, inventory, and allocation (via SAP) of thousands of hard drives for system qualification, ensuring accurate tracking and timely distribution.

Led a team of 5-6 operations staff responsible for shipping, receiving, and resolving logistics issues, ensuring timely order fulfillment and accuracy.Improved store-level operations by analyzing trends, conducting inventory audits, and adjusting processes to meet evolving customer needs.Developed and implemented process improvements that streamlined operations and enhanced team productivity, reducing operational inefficiencies.Trained new and existing staff on inventory management, loss prevention, and customer service, mentoring team members to enhance performance.Conducted regional operations audits and vendor walkthroughs to ensure compliance with safety regulations, loss prevention protocols, and OSHA standards.

Managed performance and schedules for 30+ associates to optimize productivity and meet business needs.Worked closely with marketing, merchandising, and promotional teams to ensure smooth coordination of product launches, promotions, and sales events.Analyzed daily business reports to identify discrepancies, develop action plans, and implement solutions that improved financial and operational accuracy.

Certification, Project Management Professional

The PMP validates skills and knowledge in managing & directing people, processes, and priorities for a project team from start to finish.

Certificate, Project Management Professional Training

Simplilearn's PMP training course covers core topics essential for a project management professional. It includes topics such as emerging.