James Panter Email & Phone Number

Atlanta, Ga, Us

• Conduct research and analysis to develop recommendations for technical operations, collaborating with cross-functional teams.• Provide guidance on process improvement and effective procedures to meet requirements.• Enhance user experience of SharePoint and Confluence product pages through improved accessibility and design.• Identify opportunities for data collection and customer survey analysis to drive decision-making.

Menlo Park, Ca, Us

Writing, editing and proofreading internal and external communications content and managing projects for clients.

Global, Us

Produced internal and external communications for a global insurance brokerage, specializing in risk management and employee benefits. Created and edited content for employee benefits guides, internal user guides, press releases, emails, event promotions, social media posts, PR campaign briefs, HR brochures, and RFP responses.

Paris, Paris - Issy-Les-Moulineaux, Fr

Developed communications plans and strategy to support GE HealthCare Identity and Access Management in executing a change management initiative. Worked with team leadership to define personas and deliver content to inform key stakeholders.• Worked with five Identity and Access Management teams to plan and develop messaging and to set up knowledge base articles and internal resources to facilitate cybersecurity migration.• Generated timely content for distribution to target audiences through multiple channels (e.g., ServiceNow, Confluence, email).

New York, Ny, Us

Produced communications materials for sales enablement projects and integrated field marketing campaigns to drive increased agent sales of commercial property and casualty insurance products and services for a Fortune 500 financial services leader. • Developed content for Agribusiness and Private Equity sales brochures, focused on distinguishing company's expertise and value-added products and services from competitors.• Produced compelling content for web landing pages, agent toolboxes and transactional e-mails to drive field marketing programs to increase agent engagement and awareness.

San Francisco, California, Us

Produced materials for B2C and B2B external audiences, including enrollees, dentists, groups, brokers, and corporate audiences across all channels (e.g., web, social media, and print). Created and edited content to support marketing campaigns, recruitment, and sales enablement for producing actionable results. Worked with designers, video producers, translators, and web developers to customize materials for specific audiences.

Developed content and managed marketing and communications projects for the Centers for Disease Control and Prevention's Office for Laboratory Science and Safety (OLSS). Interviewed sources and created communications targeting laboratory community focus areas (quality management, regulatory affairs, and training). Developed marketing campaign materials, event promotional materials, and executive communications. Managed Intranet and SharePoint resources.

Alpharetta, Georgia, Us

Managed accounts for a global software solutions company, which provides CRM, ERP, and Supply Chain applications for nearly 5,000 customers. Developed strategic marketing proposals and communications that increased retention and accelerated business growth.

Norcross, Georgia, Us

Created internal and external communications for a paper, packaging and facility supplies distribution leader, including Intranet content; e-mail messaging; marketing communications (press releases, Web site content, e-newsletters, and direct mail customer print newsletters); executive communications; a sustainability white paper for brand marketing; and bylined articles.

Created marketing and communications content through research, source interviews, and analysis, for corporate, agency, and media clients, including The Shepherd Center, The Intellection Group, New South Publishing, and the Gwinnett Business Journal.

Developed and managed marketing and communications programs for client national restaurant franchisee associations (Burger King, Buffalo Wild Wings, Red Robin). Marketing/Advertising: Creatively promoted conventions/trade shows and business services to franchisees through direct mail, print and banner ads, telemarketing, collateral, and email/fax blasts.Communications: Strategically planned content and production of publications, including quarterly magazines, a membership directory, member services brochures, convention materials, and annual reports. Created Web site content, e-newsletters, executive speeches and columns, PowerPoint presentations and A/V scripts for directors and committee chairmen.Sales: Increased advertising revenue through B2B print publications, Web site ads, and convention/trade show sponsorships. Created a revenue stream by developing an advertiser-supported global print franchisee directory.

Developed business-to-business and business-to-consumer communications materials, using research, analysis, source interviews, writing, and editing skills. Clients included New South Publishing, The Atlanta Journal-Constitution, Tillman Allen Greer, Cox Publishing Solutions, Leader Publishing Group, and KPMG.