Risk Assessment | IT Infrastructure Support• Security Systems: Established robust security systems, reducing cyber threats and vulnerabilities.• Leadership: Provided strategic and operational leadership in conference technology systems.• Cost Proposals: Developed and managed cost proposals and technical evaluations for conference services.• Equipment Upgrades: Planned and executed upgrades to AV and IT equipment, ensuring uninterrupted services.• SIEM and Cloud Monitoring: Improved system uptime by 35% through effective monitoring.• Security Infrastructure: Managed security infrastructure, reducing security incidents by 15%.• Network Systems: Streamlined network systems and devices for optimal performance.• Policy Development: Implemented policies and procedures to support conference technology.• Security Risk Assessment: Conducted risk assessments, applying best practices for IT systems.• Documentation: Created technical documentation and training materials for IT and AV systems.• End-User Support: Delivered hardware and software support with a 95% customer satisfaction rate.• Active Directory Management: Managed Active Directories for security and compliance.• Security Training: Conducted training to raise awareness of cyber-attack vectors.Key Achievements:• PINS Entertainment (2020): Designed and configured network, AV, and security systems, ensuring efficient service delivery.• Healthy-U (2022): Installed ESET Protect Server On-Prem, managing 200+ endpoints to reduce security risks and downtime.• Sk8City Nairobi (2023): Led the design and setup of network systems with access control, security policies, and firewall configurations.• Betika Kenya (2024): Advised on Network Security, configured Fortigate Firewalls, and established a secure IPSEC VPN.• DnDi (2024): Deployed and integrated Yealink MVC-860 video conferencing systems across multiple locations.• Techvana Golf Day (2024): Demonstrated Logitech room solutions for video conferencing.

• Forex Trading Consultation• Personalized trading strategies• In-depth market analysis and insights• Risk management techniques• Ongoing support and mentorship• Forex Education and Training• Comprehensive courses for all skill levels• Live webinars and workshops on key topics• One-on-one coaching sessions• Access to educational resources (e-books, video tutorials, tools)• Market Analysis and Forecasting• Daily, weekly, and monthly market reports• Customized research and reports• Technical and fundamental analysis for trading opportunities• Commitment• Dedicated to guiding you to success in the forex market through expert advice, education, and support.

• IT Desktop and Field Support Services• Cybersecurity Implementation Strategies• Systems Security Integration and Execution• Network Installation and Configuration Solutions• Comprehensive IT Systems Installation and Configuration

• Provided end-user support, troubleshooting hardware and software issues.• Conducted regular system monitoring, performance tuning, and preventive maintenance.

IS Support• Technical Support: Provide Tier I & II support, ensuring 99% uptime for critical systems.• Network Design: Design and configure secure wired and wireless networks for robust communication.• System Deployment: Deploy, configure, and patch systems for optimal performance.• Infrastructure Analysis: Identify areas for improvement through in-depth IT and network analysis.• Office 365 Administration: Administer Office 365, ensuring seamless integration and user functionality.• Printer Support: Streamline network printer support, increasing Accounts department productivity by 33%.• Amadeus Systems: Demonstrate proficiency with Amadeus Altea PRD, TST, and CID systems in deployment and maintenance.• Help Desk Support: Deliver help desk support with a 95% user satisfaction rate.• System Management: Manage and maintain I-Pride, Citrix, and Oases systems for efficient IT operations.Achievements:Kenya Airways (2018): Directly involved in the rollout and upgrade of new user devices for the entire organization, upholding best practices as stipulated in ISO 27001, which included secure handling and transfer of user data, and establishment of security policies to guide disposal of sensitive organization assets.

• Tier I & II technical support.• Deployment, configuration, software installation, patching.• IT Infrastructure analyses.• Office 365.• Printer trouble shooting and support.• Amadeus Altea PRD, TST, CID.• Network set-up, configurations.• Help desk support.• I-Pride, Citrix, Oases.Achievements:Kenya Airways (2018): Directly involved in the rollout and upgrade of new user devices for the entire organization, upholding best practices as stipulated in ISO 27001, which included secure handling and transfer of user data, and establishment of security policies to guide disposal of sensitive organization assets.

• Tier I and II technical support.• Network administration.• Application support.• Microsoft office suite.