James Child

James Child Email and Phone Number

ServiceNow IT Apprentice @ Republic Services
Chandler, AZ, US
James Child's Location
Chandler, Arizona, United States, United States
About James Child

I am a Honors graduate (May 2023) from the University of Alabama, with Bachelors degrees in Management Information Systems and Marketing. My achievements include attaining an Eagle Scout Rank in the Boy Scouts of America and a Presidential Scholarship to the University of Alabama. During my summer breaks I worked as a camp leader at two Boy Scout camps, providing leadership and guidance to the attendees. I drove efficiency and process improvement into the activities with an enhanced focus on safety. During Summer of 2022, I successfully completed my first MIS internship with BeanMachine, a mobile API (Application Program Interface) provider near my home. I used my analysis and trouble shooting skills to resolve API issues for our customers. Additionally, I worked at WinCo as a night stocker to supplement my income and financially prepare for the upcoming school year. I was recognized as a key contributor and helped my peers succeed as well.At University of Alabama, I have focused on my two majors. In my Management Information Systems degree, I have become proficient in multiple languages (C#, JavaScript, C++, Python, & many others) and have delivered more than 10 projects. My proudest accomplishment was the end-of-term Capstone project, building a website for the campus-wide Capstone program, and adding on multiple UI functions in a user/event portal. As of May 2023, I am a graduate with a double major in MIS and Marketing, both with Honors.For Marketing, I have focused on delivering analytics solutions. During my senior year the class cooperated with Cricket wireless with marketing their ACP programming; my contributions involved analysis of survey results and provided a value of economic segment targeting. During my senior school year, I accepted a job to work as IT technical staff helping faculty and students to resolve issues and errors in their use of Blackboard. This required me to quickly assess the issue, identify a path to resolution, and help the client resolve their issue(s).I am seeking a full time job that leverages my MIS skills in the development of software solutions. I know that my trouble shooting and customer service skills will contribute to my success. I hope to leverage my Marketing Analytics skills in the development of said software solutions.Despite being diagnosed with Autism, I have worked hard to be successful and not let Autism be a handicap. I believe it is a gift to my future employer. I am a dedicated, hard working, unique individual who would be an amazing asset to any team.

James Child's Current Company Details
Republic Services

Republic Services

View
ServiceNow IT Apprentice
Chandler, AZ, US
Employees:
18725
James Child Work Experience Details
  • Republic Services
    Servicenow It Apprentice
    Republic Services
    Chandler, Az, Us
  • Turning Point Action
    Ballot Chasing Representative/Community Organizer
    Turning Point Action Sep 2024 - Nov 2024
    Phoenix , Az, Us
    In the period before the election, I served the community of Prescott by campaigning and encouraging local Republican voters to engage in early voting.
  • Republic Services
    Servicenow It Technician
    Republic Services Aug 2023 - May 2024
    Phoenix, Arizona, Us
    During my tenure with Republic Services, I served as an apprentice and was taught numerous skills on how to improve my technical knowledge. I mostly worked with ServiceNow, an ApaaS (Application platform as a Service) that assists in automating management workflows for businesses. I learned how ServiceNow worked and was tasked with applying my knowledge to building catalog items. I was tasked with my boss to perform multiple services, including researching information on On-Call Scheduling, creating tutorial videos for On-Call customization, creating charts documenting requests by group/catalog item activity/repeat incidents, and building Knowledge Base articles to grow database information access for all Republic Services employees.
  • The University Of Alabama
    Technical Staff
    The University Of Alabama Jan 2023 - May 2023
    Tuscaloosa, Al, Us
    My goal as a student technical staff was to provide technical support and assistance and respond to customer queries within a helpdesk environment. I spent the semester working part-time in the Office of Teaching Innovation and Digital Education. I was tasked with staying on call during shift, answering complaints and issues with software bugs, and fixing server errors in Blackboard accounts.
  • Beanmachine
    Technical Intern
    Beanmachine May 2022 - Aug 2022
    Santa Ana, Ca, Us
    Despite my status as a virtual intern, I had multiple responsibilities that I completed during the summer. I was tasked with troubleshooting for multiple applications our company was working with. I identified 15+ bugs in design process, diagnosed software issues, documented solutions to fix bugs, and described acceptance criteria needed to fix errors. I was able to apply agile methodology to transfer user feedback and ideas into programming actions, and I promptly reported deliverables to CEO and Senior Project Manager. I also delivered competitive research on several companies for upcoming new product offering, a workspace rental website called TheOfficeExchange. Finally, I collaborated with coworkers and kept communications in daily start-ups.
  • Boy Scouts Of America
    Summit Bechtel Reserve - Zipline Instructor
    Boy Scouts Of America Jun 2021 - Aug 2021
    Irving, Tx, Us
    This summer, I decided to take a more interesting and demanding job. In the morning, I would operate a climbing wall and rappel tower for several hours. Then in the afternoon, I worked with ziplines, operating with 60-100 people a day. This went on five days a week for eight weeks straight. Despite the complexity of the machinery and the high risk with our stations, no one got hurt or injured. The other zipline instructors and I have applied risk mitigation and paid heavy attention to detail.
  • Boy Scouts Of America
    Summit Bechtel Reserve - Summer Camp Counselor
    Boy Scouts Of America Jun 2020 - Aug 2020
    Irving, Tx, Us
    As an Outdoor Skills Manager, I was given the opportunity to create a good experience for growing Scouts, teaching beginner Scouts essential outdoor skills, including teamwork building, cooking, knot-tying, knife safety, and first aid. This allowed me to show my people skills and put them to use. I also assisted with other functions at the camp HQ, like cleaning up after every week.
  • Boy Scouts Of America
    Camp Wehinahpay - Cope/Climbing Instructor
    Boy Scouts Of America May 2019 - Jul 2019
    Irving, Tx, Us
    As a COPE/Climbing Instructor, I worked hard to create a safe and fun experience for growing Scouts, as well as teach Scouts skills in teamwork-building/climbing experiences. I spent the summer instructing troops of Boy Scouts skills in climbing, including belaying, rappelling, tying knots, and putting on gear. On top of that, I also assisted with other functions at the camp HQ, like cleaning up after every week and helping with the dining hall.
  • Boy Scouts Of America
    Lake Pleasant - Day Camp Assistant Counselor
    Boy Scouts Of America Jun 2018 - Jul 2018
    Irving, Tx, Us
    My contributions in assisting the counselors helped operations at the day camp run smoother. I was an intern back then, so this was mostly for experience. By assisting counselors and the courses they were teaching to the Scouts, I became able to implement the social skills and leadership skills I observed in my later years.

James Child Education Details

  • The University Of Alabama
    The University Of Alabama
    General; Marketing
  • Valley Christian Schools (Az)
    Valley Christian Schools (Az)
    Ap Scholar Of Distinction

Frequently Asked Questions about James Child

What company does James Child work for?

James Child works for Republic Services

What is James Child's role at the current company?

James Child's current role is ServiceNow IT Apprentice.

What schools did James Child attend?

James Child attended The University Of Alabama, Valley Christian Schools (Az).

Who are James Child's colleagues?

James Child's colleagues are Dawn Hagler, Lenora Herrera, Anais Murillo, James Pratt, Cba, Randy Deardorff, Mike Daviau, Kevin James.

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