James Peddar Email and Phone Number
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Accomplished, versatile ExCo leader with a proven track record over 20 years leading large teams to deliver commercial or strategic imperatives and transformations. I embrace ambiguity and enjoy making complicated things simple to get results. Trusted advisor & sounding board.My broad experience allows me to quickly understand or create strategic imperatives and turn them into actionable delivery plans in a wide range of environments. I create compelling narratives & communicate them clearly to align, motive and empower teams to deliver the plan.I have built my career around my key strengths: curiosity, tenacity and integrity. A core value of mine is to role-model & coach high performance team habits & behaviours that become our culture. I have a low-ego, high EQ way of working which builds reciprocal trust and respect with my colleagues and network. I strive to make hard work meaningful & enjoyable. I founded my consultancy two years ago to broaden my experience of other industries and role types to refine my aspirations for the next phase of my career. I am now ready to take my next step into a permanent Chief Operating Officer / Chief of Staff role.What is unique about me? I am strategic thinker who always gets things done, in the right way. Professional Skills: Strategy | Chief of Staff | Transformation | Digital | Sales | Restructure | Agile | Culture | Customer | Marketing | Growth | Partnership |Industries:Banking | Retail | Financial Services | Membership | Leisure | Start-up | Pharmacology
Simplifix
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Founder At Simplifix.CoSimplifix Sep 2021 - PresentWest Sussex, England, United KingdomI founded my consultancy two years ago to broaden my experience of other industries and role types to refine my aspirations for the next phase of my career. I am now ready to take my next step into a permanent Chief Operating Officer / Chief of Staff role.
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Chief Digital OfficerDomestic & General Jan 2020 - Aug 2021Executive Committee role delivering group wide digital transformation: • Delivering digital equivalence and a genuine omni-channel business• Optimisation of Contact Centre estate complement digital offerings• Driving long-term growth by adding new acquisition digital channels• Innovation lab: deploying a challenger brand / disruptor mentality -
Customer Insight & Strategy DirectorDomestic & General Feb 2017 - Jan 2020Setting and delivering the Customer agenda for over 9 million customers. This includes the definition of Market Strategy, deploying Customer Research & our Voice of Customer programme and then coalescing the business around our Customer vision and deliverables through the Customer Experience team.Key operational sponsor role for D&G’s flagship programme, a multi-year digital transformation programme called ‘DGX’.Domestic & General media spokesperson.
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Group StrategyDomestic & General May 2016 - Jan 2017Led a holistic strategic review of our business, culminating in a new strategy, vision and 5 year plan for the Domestic & General group.
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Business Relationship DirectorDomestic & General Apr 2012 - Apr 2016Full commercial ownership for key partnerships, including Domestic and General’s flagship account with an annual budget responsibility of >£100m per annum and over 1m consumers. Leading a Sales and Marketing team of direct reports, along with 450+ staff across four locations to deliver double-digit growth to meet and exceed our growth imperatives. Proven executor of change initiatives that deliver immediate Trading results and create long-term value via Strategic partnerships across all aspects of the value chain. Delivered to consumers via 8 diverse routes to market, under a consistent tone of voice, brand experience & customer focus.Key Achievements:• Double digit annual growth• Consistently delivered multi-year partnership extensions• Delivered migration of over 1m customers to new Insurance scheme to Insurance• Conceived and delivered best in class Product and Proposition launch based on consumer need • Customer delight; consistent improvement in Retention rates & NPS
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Director Of SalesDomestic & General Oct 2010 - Mar 2012Strategic role in winning and retaining key clients within the Domestic and General portfolio
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Senior Business Development ManagerHomeserve Mar 2005 - Sep 2010 -
Retention ManagerThe Aa 2002 - 2004 -
Graduate SchemeCentrica Sep 2002 - Aug 2003One of 50 graduates for the 2002 Centrica Graduate scheme intake. I spealised in Marketing and began by working for the AA and British Gas before completing my year with 4 months working in Houston, USA for Applied Energy (a Centrica Business).Following the conclusion of the scheme I took a role at the AA.
James Peddar Skills
Frequently Asked Questions about James Peddar
What company does James Peddar work for?
James Peddar works for Simplifix
What is James Peddar's role at the current company?
James Peddar's current role is Strategic & Commercial Leadership.
What is James Peddar's email address?
James Peddar's email address is ja****@****ail.com
What skills is James Peddar known for?
James Peddar has skills like Business Development, Account Management, New Business Development, Business Strategy, Customer Retention, Team Management, Stakeholder Management, Sales, Sales Management, Marketing Strategy, B2b, Marketing.
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