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With 20 years of industry leading practices, I've helped multiple customers to join cloud solutions. I love to help solve industry challenges that historically have limited a company’s ability to grow, scale and adapt to change. My motto is business efficiency, growth and profit, always together. I have experience in the MRO and Technology industry. Skilled in Negotiation, Sales, Management, Lead Generation, Mac Productivity Suite Mail, Process Improvement , Contact Centers, Work At Home , Business Acumen, Team Management, Key Performance Indicators, Contact Center Management, Organization Skills, Problem Solving, Supply Chain Management, Business Relationship Management, Identifying New Opportunities, Up-selling.
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Manager Inside SalesGrainger Oct 2022 - PresentLake Forest, Illinois, UsManager of the Inside Sales, so happy to be back, it feels like be back home -
Regional Account ManagerTekiio Usa Oct 2020 - Oct 2021As the first cloud ERP system, NetSuite helps more than 22,000 customers gain the visibility, control and agility to build and run a successful business. With a suite of applications that includes ERP, financials, commerce, inventory management, HR, supply chain, CRM and more – NetSuite enables businesses of all sizes and across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance. -
Sales Representative, TexasShaffer Distributing Company Jan 2020 - Jun 2020Columbus, Ohio, Us -
Key Account ExecutiveKimball Midwest Apr 2019 - Jan 2020Columbus, Oh, UsIn this role, as a KAE my responsibilities includes to provide Superior Products with exceptional service for MRO Industries, to a larger customers in industrial, automotive, fleet, manufacturing, production, mining, oil & gas, and governmental industries.At Kimball Midwest, we pride ourselves on our ability to partner with our customers to achieve total maintenance, repair & operations solutions. My role as a KAE focus on obtaining larger accounts or multi-location accounts by performing presentations, customer surveys, cost analysis, as well as partnering with local sales representatives. -
Business Consultant ManagerTelepacific Communications (Tpx Communications) Dec 2017 - Apr 2019TPx is the nation’s premier Managed Services Carrier, delivering unified communications, managed IT and network connectivity to 80,000 customer locations across the country. Nearly two decades of proven, industry leading customer service focus embedded deep in our corporate DNA has powered more than 15 years of uninterrupted growth for TPx – all driven by earned referral, not advertising. We’ve evolved as technologies and marketplaces began to change so that we could always be there for our customers, able to put together the comprehensive solutions they needed, with guaranteed performance, so that they could compete, grow and focus on managing their businesses, confident that we were there for them.
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Commercial Sales ManagerMassey Services, Inc. Jul 2017 - Dec 2017Orlando, Fl, UsAt Massey Services, we are committed to providing GREAT SERVICE that protects your business against the devastation of termite damage, unwanted and unhealthy pests and makes your landscape green, beautiful and healthy. We believe in Total Customer Satisfaction, which is why you can expect more...and get it!Based in Orlando, FL, Massey Services is the nation's fifth largest pest prevention company and largest privately held, family-owned company in the business. Celebrating its 32nd year of profitable growth, Massey Services and its subsidiary organizations employ over 1,900 team members and operate approximately 1,700 vehicles providing residential and commercial pest prevention, termite protection, landscape and irrigation services to approximately 500,000 customers from Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina and OklahomSpecialtiesPest Prevention, Termite Protection, Landscape Services, Irrigation Maintenance, Lawn Renovation, Mosquito Abatement, Commercial Pest Prevention, and Bed Bug Remediation -
Panamá Country Sales ManagerGrainger Jul 2015 - Apr 2017Lake Forest, Illinois, UsManaged local business for change sales model, maintaining key agreements. Supervising 20+ reps. Maintained all types of regional accounts (mainly manufactures) , from top-level Enterprise Accounts to Telesales Accounts, working with internal (sales reps, managers, and customer service teams) and external (Global HQ, HR contacts, Operations partners, and global staffing managers) clients. Managed all renewals and researched and provided leads. Served as main contact for decision makers to help deliver local and global solutions and coordinate with all local and international contacts -
Mid Market And Inside Sales Manager, Regional, Caribe & Centro AméricaGrainger Jul 2005 - Mar 2017Lake Forest, Illinois, UsManaged Telesales Reps and Accounts for entire Caribe and Central America regions, overseeing 50+ sales reps to help grow key accounts, develop medium customers and create more than 1000 new customers through customer acquisition programs. Including marketing programs, positioning target products and increasing sales margins -
Manager, Territory And Inside SalesGrainger Nov 2010 - Nov 2012Lake Forest, Illinois, UsBuilt a team for 5 members, created sales compensations programs, goal settings, account movements and realignments, corporate agreements, and scorecards. Supported marketing, sales, and executive management on development of market verticals and creation of marketing and sales programs to achieve aggressive sales goals + creation of territory sales reps (geographic) to acquire and active new customers -
Inside Sales LeaderGrainger 2007 - 2009Lake Forest, Illinois, UsBuilt a team for 5 members, created sales compensations programs, goal settings, account movements and realignments, corporate agreements, and scorecards. Supported marketing, sales, and executive management on development of market verticals and creation of marketing and sales programs to achieve aggressive sales goals
James Pena Skills
James Pena Education Details
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Microsoft Certified Partners.Net -
Universidad Nacional Autónoma De MéxicoIngeniero Administrador Y De Sistemas
Frequently Asked Questions about James Pena
What company does James Pena work for?
James Pena works for Grainger
What is James Pena's role at the current company?
James Pena's current role is Manager of the Inside Sales.
What is James Pena's email address?
James Pena's email address is ja****@****msn.com
What is James Pena's direct phone number?
James Pena's direct phone number is +121033*****
What schools did James Pena attend?
James Pena attended Microsoft Certified Partners, Universidad Nacional Autónoma De México.
What skills is James Pena known for?
James Pena has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English.
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