James Penman Email & Phone Number

Toronto, On, Ca

BackgroundTwenty-five years of experience with architecture, design, roadmaps, product innovation, and platform transformation of world-class technology and operational solutions for Fortune 500 companies. My skill set combines deep business domain knowledge with operational enablement, technology execution, and data analytics to deliver innovation breakthroughs and sustainable business growth. Professional and Industry ExperienceStrong focus on product innovation, technology transformation, and operational optimization for Financial Services -- Mutual Funds, ETFs, Trust Companies, Banks and Private Banks, Wealth Managers, Asset Management, Capital Markets, Broker/Dealers, Custody and Recordkeeping Providers, TAMPs, and RIAs. Jim has deep domain knowledge of Brokerage, Trust, and Wealth Management Platforms, including Trading, Trade Compliance, Portfolio Management, Portfolio Accounting, Fee Billing, Performance Reporting, Robo Advisors, and Managed Accounts (Wrap Accounts, ETF Portfolios, Separately Managed Accounts, Unified Managed Accounts, Direct Indexing). Have extensive experience in large-scale transformations and program-level initiatives. And has in-depth knowledge of technology and operations for Front Office, Middle Office, and Back Office. Frequently supports clients with platform and product assessments, roadmaps, target operating models, vendor due diligence, process reengineering, integration and consolidation, product development, data management, and technology modernization. Advises on innovation pursuits, industry insights, leading practices, emerging trends, and competitive positioning throughout the entire financial services supply chain. Many of my clients are FinTech vendors. Also I participate in conference speaking and is published writer on related topics.

Burlington, Ma, Us

Providing Management Consulting to the financial services industry, include business development, product development, operational improvements, and technology transformation. My clients range from the top 20 banks all the way down in size to RIA firms, including broker/dealers, wealth managers, asset managers, mutual funds, ETF's, hedge funds, managed account sponsors, commerical banks, private banks, trust companies, and high-net-worth investor services. Has a national expertise in wealth management including the subject areas of: wrap accounts, separately managed accounts (SMA), unified managed accounts (UMA), unified managed households (UMH), portfolio management, portfolio accounting (including multi-currency), custody (including global securities), security clearing & settlement, trading (equities, fixed income, mutual funds, & ETFs), performance attribution & performance reports, fee billing & revenue management. Commonly provided services of my clients include:1. Service Cycle Process Improvement and Workflow Re-engineering 2. Platform and Technology Assessments 3. Vendor Management, include Search, Evaluation, Scorecards, Due-diligence and Selection 4. Product Development and Transformation 5. Operational Enablement of Financial Services Products 6. Competitive Alignment and Innovation Breakthroughs 7. Platform Trouble-shooting and Technology Optimization 8. Project Management Office (PMO) and running complex, multi-streamed projects 9. Formulation of Multi-generational Platform Roadmaps 10. Establishing Technology Methodology and Disciplines (ITIL, EDM, Data Security, Development Lifecycles, Project Methodologies, Agile Development, Product Lifecycle, CMMi) 11. Business Intelligence (BI) capabilities & Big Data 12. Systems Consolidation & Platform Mergers 13. Application Integration & STPAnd always functioning as a trusted partner, industry knowledge source, and confidant to my clients, colleagues, vendor partners, and teammates.

Partnered with the SMART Consulting team to provide consulting services to the wealth management, financial services, and capital markets industries. We are helping companies achieve break-through results in:1. Process and Workflow Re-engineering2. Platform and Technology Assessments3. Vendor Evaluation and Selection4. Product Transformation5. Operational Enablement of Financial Services Products6. Competitive Alignment and Innovation Break-throughs7. Platform Trouble-shooting and Technology Optimization8. Project Management Office functions9. Formulation of Multi-generational Platform Roadmaps10. Establishing Technology Methodology and Disciplines (ITIL, EDM, Data Security, Development Lifecycles, Project Methodologies, Agile Development, Product Lifecycle Management, CMMi)11. Business Intelligence (BI) capabilities12. Conducting System Audits13. Team and Personnel Skillset Assessment14. Systems Consolidation and Platform Mergers15. Functioning as a trusted partner and resource extension to all of our customersInterestingly, many of my customers are the technology vendors who provide products to the financial services industry. I am able to provide agnostic advice, unburdened by organization inertia and internal politics, on how to improve the products and better align to customer needs. As a side gig, I am helping number of technology start-up companies with development roadmaps, product strategies, funding approaches, technology assessments, competitive landscape, user experience transformation, data integration, innovation planning, organizational structures, resource planning, cheerleading, and marketing advice.Another side project is helping the Money Management Institute with the development of national financial industry standards for portfolio modeling, fee billing, and other data sharing.My customers, friends, and colleagues know they can call me anytime in confidence for knowledge sharing and problem solving.

Principal and owner of Penman Consulting with an emphasis on Financial Services and Wealth Management technology. Has domain expertise in Retail Banking, Mutual Funds, ETFs, Wrap Accounts, Separately Managed Accounts (SMA), Multiple Discipline Accounts (MDA) Unified Managed Accounts (UMA), Unified Managed Households (UMH), Overlay Management, Wealth Management and Asset Management. Has platform expertise in brokerage systems, private banking systems, trust accounting systems, portfolio management systems, account servicing applications, sales reporting, equity aggregation, FIX trading engines, performance calculation & reporting, separate account equity trading, enterprise data managment (EDM), master data management (MDM), compliance systems, client fee billing, and revenue management systems. Advising companies on how to design, build, implement and operate Advisory, Wrap, SMA, UMA, UMH and Asset Management platforms. Providing support and expertise to both financial services firms and their technology vendors. Has a successful track record of leading the deployment of front-office, middle-office, and back-office platforms. Has a history of successfully leading software development teams, operational support teams, and large-scale project teams. Throughout my career, have hired, mentored, and grown the careers of 100's of technology professionals. Now supporting the Money Management Institute with the creation of industry standards for the Managed Money industry. As those that know me can attest, I love my work. My passion, integrity, energy, and devotion to customer service are known throughout financial services community.

Austin, Texas, Us

The CIO for CodeBlue Solutions, LLC and Catalis, LLC. With the merger of these two companies, was the Chief Information Officer for both entities. Role established strategies and policies for the technology teams, including project methodology and software development standards. Conducted budget and resource planning towards tactical priorities: (1) Customer Support, (2) Sales Support, (3) CCHIT Certification Project, (4) ASP/SaaS Enablement Project, and (5) integration with partners and customers. Managed a talented group of technology professionals. Continually found ways to deliver products faster, better and cheaper..

Us

Responsible for product strategy, platform architecture, product roadmap, product release schedules, product acquisitions, research & development, technology infrastructure, technology standards, technology organization P&L, vendor management, project management, data management strategies, software development methodologies, data center management, and technical production support. Lead development of Business Intelligence product for physician practices. Lead integration and deployment of Electronic Medical Records (EMR), Physician Practice Management Systems (PPMS), Medical Billing & Claims Management, and Patient Portal, and Community Health Records (CHR) products.

Us

Chief Technology Officer for Octavian, which developed software products for the wealth management and financial services industry. Had additional responsibilities for product management and client delivery services. Areas of expertise include Mutual Fund Wrap products, fee-in-lieu brokerage accounts, Separately Managed Accounts (SMA), Multiple Discipline Accounts, Unified Managed Accounts (UMA), Unified Managed Households (UMH), investment data warehouse, Sales and AUM Reporting, Performance Reporting, Client Statements, Account Opening, and Financial Services operations (middle-office and back-office). In a very short period, the team brought two software products to market -- an enterprise fee billing system and a financial services account workflow application. Unfortunately, VC funding for this company was withdrawn due to the Financial Crash of 2008.

Charlotte, Nc, Us

Senior Technology Manager for the managed money businesses, including Advisory products, Wrap products, Unified Managed Accounts, and Unified Managed Households. Designed and delivered a single operational center of excellence for multiple sales channels within Global Wealth & Investment Management division.

San Francisco, California, Us

Technology team leader and platform architect for Wachovia Securities' Separately Managed Account and Wrap platforms. Designed, lead construction, and implementation of their Mutual Fund Wrap & Auto-rebalancing, Fee Billing, Account Opening, and Performance Reporting applications. Integrated these applications into the core brokerage back-office platform, the data warehouse, and front-office applications. Lead the applications consolidation projects for this business space in several merger and acquisition efforts.

Software development team leader and lead application architect for consumer loan application. Technology liaison to consumer loan call center. Designed and lead construction of first prototype for consumer banking data warehouse.

Part-time instructor for desktop software.

Application development team leader for EDI systems (order entry, purchase orders, invoices, payment requests, etc.) and inventory management applications. Designed and deployed the very first CICS applications for WESCO, including master data management applications. During my time with WESCO, it was a division of Westinghouse. Now, WESCO is a separate Fortune-500 company based in Pittsburgh, PA.

IBM Mainframe Programmer for accounting and order entry systems.

Managed the entire MLS implementation, including all daily operations and minor programming enhancements. Conducted daily data quality assessments. Held quarterly training classes on systems usage for the REALTORS. This was a great first job out of college. It taught me much about customer service and having a discipline approach to systems management.

Executive Development Program, Business Administration And Management, General

Mba (Incomplete), Business Management

Bs, Mathematics And Computer Science

As, Computer Science