James Phoon is a professional in their field. They is proficient in Chinese and English. Colleagues describe them as "Linked testimonial for James I recently ordered a laptop from cloud3 solution to which James personally delivered to my office after learning that this is an urgent request. To help me get going with the new laptop asap, , James stayed in my office and get the laptop setup and configured ready for my new hire in my office. I am totally impressed with his customer-centric service and the valuable effort spent to also showcase how I can tap into the AI-tool to further enhance my productivity. Highly commendable! James has gained a loyal customer who has him as the go-to service provider going forward! " and "Dear James It has been more than 4 years since my company began to use your IT managed services. I wish to express my sincere appreciation to you and your team. Your service levels are well above par for the course. You and your team have always extended help and technical support beyond the scope of what you offer. It is precisely the close and intimate customer support that I am renewing our contracts with Cloud3. Many a times, I am aware that my small staff strength requires assistance from time to time, and Cloud3 under your leadership, always seem to be there when we need help. Your onsite service engineers are very patient and very instructive. Not only do they help resolve the tech issues, but they are also teaching my staff to understand the root cause and how to abate it. I am also appreciative that your sales team are in tune to understanding our core business and it is clear that they do know how to customise our needs well into the contracts. Thank you and please relay our positive feedback to your team !!!"