James Humphrey

James Humphrey Email and Phone Number

MSEE, BSEE, Software Professional and Coach - Product Manager | Software Architect | Team Leader @ Boeing
chicago, illinois, united states
James Humphrey's Location
Greater St. Louis, United States
James Humphrey's Contact Details
About James Humphrey

As a product manager with 15+ years of IT experience, I have led and delivered critical software development projects for customer post-sales success and internal operational efficiency. I have a strong background in software architecture, Java development, agile scrum, and API management, and a master's degree in electrical engineering.In my most recent role as Chief Product Manager at NI, I led a newly formed team that supported 70% of all web-site traffic, 100+ applications, and over 350 internal employees. I coordinated the architecture and design of new products with cross-vertical teams and stakeholders, and managed an annual SW licensing budget of $1.2 million. One of my proudest achievements was delivering a generative AI proof of concept chatbot for technical support engineers that saved them time and improved customer solutions. I also established a quality management system that reduced support backlog from 75 issues to 5 and improved feature completion from 10% to 80%. My mission is to delight the customer, improve profitability, build vision, drive decisions, and realize outcomes.* Known for contagious enthusiasm, tenacity, clarity and building relationships* Certified Agile Scrum Product Owner and experienced with waterfall, Scrum, and SAFe* Outcome driven utilizing KPIs and OKRs to measure success and make adjustments* Comfortable handling multiple concurrent projects in a dynamic environment* Experience managing vendor relationships, e.g. Oracle, Informatica, Mulesoft, and Zoomin* Ability to influence without authority and facilitate executive-level decision making

James Humphrey's Current Company Details
Boeing

Boeing

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MSEE, BSEE, Software Professional and Coach - Product Manager | Software Architect | Team Leader
chicago, illinois, united states
Website:
boeing.com
Employees:
134806
James Humphrey Work Experience Details
  • Boeing
    Senior Product Manager
    Boeing Jul 2024 - Present
    St. Louis City County, Missouri, United States
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  • Ni (National Instruments)
    Chief Product Manager
    Ni (National Instruments) Sep 2022 - Dec 2023
    Greater St. Louis
    * Led a newly formed 9-person team supporting 70% of all Web-site traffic, 100+ applications, and over 350 internal employees. Coordinated the architecture and design of new products with cross-vertical teams and stakeholders. Managed an annual SW licensing budget of $1.2 million.* Delivered a generative AI proof of concept chat-bot for technical support engineers that saved them time and improved customer solutions. Provided executive summary on the costs, value, important features, major challenges, options for an MVP and ideas for other opportunities for AI in customer support.* Established a Quality Management System to organize team support and improve stakeholder visibility and participation. Organized a support process group, created a quality intake and portfolio management processes with Sharepoint documentation. Within 3 months reduced the backlog of open tickets from 100+ to under 20 while improving visibility and enabling tracking.* Improved team morale and performance by establishing measurable objectives. Collaborated with architects, product managers and tech lead, inventoried 50+ applications and decided to migrate 7 apps and retire 3. The team delivered both objectives and more. Efforts for maintaining team focus and injecting positivity were recognized.* Developed a 2024 roadmap using customer feedback, interviews, web metrics, loyalty reports, partner roadmaps, and OST.
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  • Ni (National Instruments)
    Product Manager
    Ni (National Instruments) Jun 2021 - Sep 2022
    Greater St. Louis
    * Managed team of 4 Product Owners in Data Shared Services for integration value chain. Recognized for inclusion, empowerment and team building.* Matured Product Management practice for IT. Collaborated with R&D product management and IT Architects. Recognized for establishing vision and strategy best practices through Mulesoft KPI training and a vision contest.* Created EDI strategy using full-service provider to increase revenue and reduce operational cost by automating sales with 30 strategic accounts. Architected and guided development of APIs for sales automation.
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  • Ni (National Instruments)
    Product Owner
    Ni (National Instruments) Apr 2019 - Jun 2021
    Greater St. Louis
    * Established Agile Scrum methodology for 9-person SW development and platform team.Lead the strategy and rollout for API management (WSO2).* Defined mission and vision to form Enterprise Integration Services and roadmap for integration products and capabilities including application integration, data integration and EDI.* Created Integration Guild to connect IT Architecture, EIS and delivery teams to solve shared problems as a community.
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  • Ni (National Instruments)
    Principal Architect - Enterprise Integration
    Ni (National Instruments) Aug 2012 - Apr 2019
    Greater St. Louis
    * Created a strategy for real-time access for critical enterprise business objects. Outlined a specification for RESTful APIs and guided teams in creating their own object services. API reuse and strategy adoption reduced operational costs.* Refactored file-based integration architecture using a shared file system accessed through CIFS. Documented patterns of use and trained IT which reduced complexity and integration costs.* Trained IT on integration principles and patterns based on TOGAF and "Enterprise Integration Patterns." Documented templates for capturing the context and then decision trees mapping to the correct design approach and tooling.* Established metadata management model for AWS Data Lake and proofs of concept using AWS API Gateway and Dynamo DB and using Apache Atlas.* Identified custom product configurations as a discrete optimization problem (MIP) and aided in the selection of IBM CPLEX to solve the problem in real time for customers on the Web site.
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  • National Instruments
    Programmer Analyst Iv
    National Instruments Jun 2007 - Aug 2012
    Greater St. Louis Area
    * Developed reusable Java libraries, JSF frameworks and APIs to support IT web application developers to reduce errors and increase productivity. Maintained a detailed user library of documents to ease adoption and reduce support.* Led a developer team to re-implement composite Web applications that were not meeting performance requirements and needed additional customer features. Resolved a long-standing bug in content retrieval whose root cause was a missing table index. Refactored as multithreaded customer-facing Web applications reducing page load from 15 seconds to 5 seconds.* Implemented numerous customer facing web applications using MVC pattern, JSF and Oracle storage. Known for delivering on-time with little oversight needed and a high degree of connection with business stakeholders.
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James Humphrey Skills

Software Development Project Management Oracle Data Modeling Business Analysis Testing Scrum Team Management Web Services Software Development Life Cycle Pl/sql Cross Functional Team Leadership Code Development Project Managment Communication Decision Making Management

James Humphrey Education Details

Frequently Asked Questions about James Humphrey

What company does James Humphrey work for?

James Humphrey works for Boeing

What is James Humphrey's role at the current company?

James Humphrey's current role is MSEE, BSEE, Software Professional and Coach - Product Manager | Software Architect | Team Leader.

What is James Humphrey's email address?

James Humphrey's email address is hu****@****cat.com

What is James Humphrey's direct phone number?

James Humphrey's direct phone number is +131488*****

What schools did James Humphrey attend?

James Humphrey attended University Of Illinois At Urbana-Champaign, University Of Illinois Urbana-Champaign.

What are some of James Humphrey's interests?

James Humphrey has interest in Health, Web Technology And Capability, Tennis.

What skills is James Humphrey known for?

James Humphrey has skills like Software Development, Project Management, Oracle, Data Modeling, Business Analysis, Testing, Scrum, Team Management, Web Services, Software Development Life Cycle, Pl/sql, Cross Functional Team Leadership.

Who are James Humphrey's colleagues?

James Humphrey's colleagues are Kevin Bozgoz, Eric Lausch, Robert Boose, Tim M., Elizaveta Zakharova, John Edwards, Jason G..

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