James Finley Email & Phone Number

Inglewood, Ca, Us

Culver City, California, United States

• Participated in job and/or information expos, refers participants to Job Centers for placement services, provides access to CalJobs, provides information on resources for emergency assistance, delivers rapid response informational materials.• Identified businesses having lay-offs due to department, plant, and/or business closures throughout LA County.• Conduct TAA orientations, coordinates orientation meetings with employees, provides training orientation on industry specific opportunities, provides information about all services available via the One Stops, assess for layoff aversion potential and conducts planning meetings with the employer.• Participated as part of the Rapid Response Team to provide layoff and layoff aversion services to businesses having difficulty retaining staff due to economic conditions.• Ability to analyze business climate of industry sectors and utilize current business data to conduct. research, make cold calls and business outreach calls.• Will illicit responses from businesses to utilize our rapid response services for Non-WARN layoffs.• Prepares tracking reports and submits documentation for monthly reports.• Collaborated with cross-functional teams to identify opportunities for process improvement and implement changes.• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.• Conducted market research to identify potential leads and develop targeted sales strategies.• Facilitated successful contract negotiations with clients, securing long-term agreements that benefited both parties

Santa Fe Springs, Ca

• Delegated daily tasks to team members to optimize group productivity.• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.• Directed and led employees, supervising activities to drive productivity and efficiency.• Organized schedules, workflows and shift coverage to meet expected business demands.• Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends• Implemented processes that drove change and improved performance.• Discovered needs of prospective clients through strategically layered questions and utilized information to customize sales presentations.• Addressed customer concerns and promptly resolved issues to boost client satisfaction.• Procured new business to generate sales and boost pipeline.• Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

• Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.• Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.• Promoted products at trade shows across region, connecting with prospects and improving market penetration.• Tracked monthly sales to generate reports for business development planning.• Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.

Business Marketing

Activities and Societies: Speech and Debate

Education record

Activities and Societies: Speech and Debate team, Football, Volleyball