James Mclane Email & Phone Number

Chicago, Il, Us

San Francisco, Ca, Us

Detroit, Michigan, Us

Responsibilities:• Lead an Agile development team in the design, development, and testing of Salesforce Commerce Cloud features and enhancements.• Monitored and maintained on-prem and cloud integrations with the Salesforce.com and Commerce Cloud platforms.• Participated in hands-on development, including the creation and enhancement of LWCs, Apex Triggers, VF pages, and Flows.• Manager responsibilities included: hiring, onboarding & training, and performance reviews.• Provided guidance to the team and ensure they adhere to development standards, including HIPPA, PII, PHI, and 508 compliance.• Maintained business relationships with internal stakeholders with various and sometimes competing departmental goals. • Met frequently with stakeholders to update and maintain our project backlog.• Gathered and prioritized business requirements, and translated these into technical tasks for the development team.• Maintained a strong technical knowledge of the existing Commerce Cloud configuration and understanding of the impact of potential future enhancements.• Created technical design documentation including Sequence and Process diagrams.• Translated complex technical concepts into digestible sound bites for stakeholders and leadership.• Created an internal training program for continuous and integrated Salesforce learning.• Ensured our commerce retail site is compliant with government mandates, such as security requirements, site language changes, and consumer accessibility.• Recommended Salesforce declarative and programmatic best practices for new and existing functionality.

Ann Arbor, Michigan, Us

Served as the Lead Application Architect for all Salesforce related initiatives in the University's central IT department. Responsibilities:- Assist in the development of a centralized and Agile Salesforce department - Design, Build, & Maintain Salesforce applications declaratively and programmatically- Lead a team of Admins and Developers - Understand existing system architectures and design & develop architectural enhancements - Develop and Maintain relationships with stakeholders from 20+ different schools and colleges across the University- Drive toward a centralized yet democratized vision to unite disparate Salesforce Orgs across the University- Develop and drive project plans and roadmaps- Perform code reviewsProjects:- Developed a university-wide data architecture and and integration strategy between 20+ Salesforce Orgs.- Designed a MDM strategy and built a custom data integration using Python and Apex to serve data from our central data warehouse to many different Salesforce Orgs across the university.- Designed & Configured multiple data integrations using Informatica, MySQL, SQLDeveloper, Scheduled/Batch Apex, and Custom Metadata Types.- Designed & Implemented a new Salesforce Org for the School of Engineering.

I started HelloData to provide Salesforce Consulting services to clients from various industries across the great lakes region.Completed Projects:- Scheduled batch data integration between Salesforce and Snowflake using Python and Apache Airflow- Real-time application/process integration between - Custom data integration between Salesforce and an on-premise financial system for a regional Aerospace manufacturing company using Python, SQLServer, and Windows Task Scheduler.- Performed a full implementation of Salesforce Sales Cloud enterprise for a branch of a national insurance company.- Various system performance audits including a data model restructure and optimizations related to the Sharing Model and Role Hierarchy configuration.

Nashville, Tn, Us

Designed, built, and maintained functionality for the Salesforce.com Platform, including integrations with related data systems, in an Agile environment. Responsibilities:- Managed a team of technical & non-technical employees- Performed Salesforce.com Administration, Development, & Architecture- Led meetings, managed stakeholder expectations, prioritized requests- Translated business processes into technical requirements- Designed and executed data strategy for multiple acquisitions- Streamlined data collection and analysis using Python and the Salesforce API- Performed multiple platform integrations with financial and operational systems

Franklin, Tennessee, Us

Produced predictive Sales and Marketing models, managed database operations, and set goals and objectives to ensure a clear and understandable view of past, current, and future performance. Responsibilities:- Salesforce.com Administration and Development- Database Management- Sales Process Development and Evaluation- Cross-functional Communication and Coordination- Predictive Market Analyses- Client Engagement Analyses- Survey Design and Implementation- Salesforce.com Development- Executive Reporting- Optimization Modeling- Web Form Integration

Nashville, Tn, Us

Optimized the Salesforce.com Sales Cloud platform by understanding, analyzing, and prioritizing the needs of sales representatives and executives, translating their needs into technical tasks, and accomplishing those tasks through iterative development and continuous communication with all stakeholders and subject-matter experts.Responsibilities: - Business analytics- Salesforce.com Administration and Development- Tool Development (ROI calculators, pricing models, other strategic selling tools)- Optimization Modeling- Simulation and Predictive analysis- User support and training- Project Management- Process Development and Automation- Cross-functional process design and communication

Master Of Education (M.Ed.), Leadership And Organizational Performance

Bachelor Of Arts (B.A.), Psychology