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Technical Solutions Architect with 12+ years of experience | Certified Salesforce Application Architect | Skilled in OpenAI APIs, Python, SQL, Apex, Github, various SAAS apps (SFDC, Salesloft, Zendesk, Hubspot, Chattermill, Gong), and data engineering platforms (Snowflake, Postgres, Hightouch, Fivetran, Airflow, Workato, Zapier, Informatica, Clay, Mode).
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Director | Salesforce Architecture84.51˚Chicago, Il, Us
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Solutions ArchitectFaire Nov 2021 - PresentSan Francisco, Ca, Us -
Technical Manager - SalesforceBlue Cross Blue Shield Of Michigan Mar 2021 - Nov 2021Detroit, Michigan, UsResponsibilities:• Lead an Agile development team in the design, development, and testing of Salesforce Commerce Cloud features and enhancements.• Monitored and maintained on-prem and cloud integrations with the Salesforce.com and Commerce Cloud platforms.• Participated in hands-on development, including the creation and enhancement of LWCs, Apex Triggers, VF pages, and Flows.• Manager responsibilities included: hiring, onboarding & training, and performance reviews.• Provided guidance to the team and ensure they adhere to development standards, including HIPPA, PII, PHI, and 508 compliance.• Maintained business relationships with internal stakeholders with various and sometimes competing departmental goals. • Met frequently with stakeholders to update and maintain our project backlog.• Gathered and prioritized business requirements, and translated these into technical tasks for the development team.• Maintained a strong technical knowledge of the existing Commerce Cloud configuration and understanding of the impact of potential future enhancements.• Created technical design documentation including Sequence and Process diagrams.• Translated complex technical concepts into digestible sound bites for stakeholders and leadership.• Created an internal training program for continuous and integrated Salesforce learning.• Ensured our commerce retail site is compliant with government mandates, such as security requirements, site language changes, and consumer accessibility.• Recommended Salesforce declarative and programmatic best practices for new and existing functionality. -
Salesforce Application Architect - LeadUniversity Of Michigan Jan 2020 - Mar 2021Ann Arbor, Michigan, UsServed as the Lead Application Architect for all Salesforce related initiatives in the University's central IT department. Responsibilities:- Assist in the development of a centralized and Agile Salesforce department - Design, Build, & Maintain Salesforce applications declaratively and programmatically- Lead a team of Admins and Developers - Understand existing system architectures and design & develop architectural enhancements - Develop and Maintain relationships with stakeholders from 20+ different schools and colleges across the University- Drive toward a centralized yet democratized vision to unite disparate Salesforce Orgs across the University- Develop and drive project plans and roadmaps- Perform code reviewsProjects:- Developed a university-wide data architecture and and integration strategy between 20+ Salesforce Orgs.- Designed a MDM strategy and built a custom data integration using Python and Apex to serve data from our central data warehouse to many different Salesforce Orgs across the university.- Designed & Configured multiple data integrations using Informatica, MySQL, SQLDeveloper, Scheduled/Batch Apex, and Custom Metadata Types.- Designed & Implemented a new Salesforce Org for the School of Engineering. -
Salesforce ConsultantHellodata.App Jul 2018 - Jul 2020I started HelloData to provide Salesforce Consulting services to clients from various industries across the great lakes region.Completed Projects:- Scheduled batch data integration between Salesforce and Snowflake using Python and Apache Airflow- Real-time application/process integration between - Custom data integration between Salesforce and an on-premise financial system for a regional Aerospace manufacturing company using Python, SQLServer, and Windows Task Scheduler.- Performed a full implementation of Salesforce Sales Cloud enterprise for a branch of a national insurance company.- Various system performance audits including a data model restructure and optimizations related to the Sharing Model and Role Hierarchy configuration.
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Manager - Internal SystemsUniguest, Inc. Dec 2016 - Jul 2018Nashville, Tn, UsDesigned, built, and maintained functionality for the Salesforce.com Platform, including integrations with related data systems, in an Agile environment. Responsibilities:- Managed a team of technical & non-technical employees- Performed Salesforce.com Administration, Development, & Architecture- Led meetings, managed stakeholder expectations, prioritized requests- Translated business processes into technical requirements- Designed and executed data strategy for multiple acquisitions- Streamlined data collection and analysis using Python and the Salesforce API- Performed multiple platform integrations with financial and operational systems -
Manager - Sales Strategy And AnalyticsPophealthcare Nov 2015 - Dec 2016Franklin, Tennessee, UsProduced predictive Sales and Marketing models, managed database operations, and set goals and objectives to ensure a clear and understandable view of past, current, and future performance. Responsibilities:- Salesforce.com Administration and Development- Database Management- Sales Process Development and Evaluation- Cross-functional Communication and Coordination- Predictive Market Analyses- Client Engagement Analyses- Survey Design and Implementation- Salesforce.com Development- Executive Reporting- Optimization Modeling- Web Form Integration -
Technical Program ManagerHealthstream Sep 2013 - Oct 2015Nashville, Tn, UsOptimized the Salesforce.com Sales Cloud platform by understanding, analyzing, and prioritizing the needs of sales representatives and executives, translating their needs into technical tasks, and accomplishing those tasks through iterative development and continuous communication with all stakeholders and subject-matter experts.Responsibilities: - Business analytics- Salesforce.com Administration and Development- Tool Development (ROI calculators, pricing models, other strategic selling tools)- Optimization Modeling- Simulation and Predictive analysis- User support and training- Project Management- Process Development and Automation- Cross-functional process design and communication
James Mclane Skills
James Mclane Education Details
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Vanderbilt UniversityLeadership And Organizational Performance -
University Of TampaPsychology
Frequently Asked Questions about James Mclane
What company does James Mclane work for?
James Mclane works for 84.51˚
What is James Mclane's role at the current company?
James Mclane's current role is Director | Salesforce Architecture.
What is James Mclane's email address?
James Mclane's email address is jm****@****bsm.com
What is James Mclane's direct phone number?
James Mclane's direct phone number is +148023*****
What schools did James Mclane attend?
James Mclane attended Vanderbilt University, University Of Tampa.
What are some of James Mclane's interests?
James Mclane has interest in Environmental Sustainability, App Development, Gardening, Rock Climbing, Mountain Biking.
What skills is James Mclane known for?
James Mclane has skills like Project Management, Survey Research, Quantitative Research, Online Research, Team Leadership, Microsoft Excel, Salesforce.com, Data Analysis, Management Consulting, Survey Design, Non Profit Consulting, Performance Dashboards.
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