Regional IT Head for North America accountable for all services delivered to the $2 billion GSK Consumer Healthcare business in the US, Canada, and Puerto Rico. Managed a team of seven direct reports and 30 – 40 contract staff located in various locations across the region. Served as the primary North American liaison to global strategy, support and delivery teams. • Reviewed and approved regional and global IT strategies and provided status updates on all budgets, projects, and services with senior business leaders to ensure strategic and operational alignment.• Participated as a member of the global Consumer Healthcare senior IT leadership team.• Managed a regional IT budget of over US$20 million while constantly adjusting for changing budget targets and additional business requirements. • Led the successful transition from a regional service and support model to a global model, and served as the regional representative on global service boards.• Collaborated with Global IT teams to define strategic requirements for North America, ensuring all Global IT strategies incorporated regional requirements and aligned to regional implementation plans. Technology projects delivered: • Managed regional IT delivery team utilizing a staffing model of both internal and external professionals who exceeded agreed SLA’s and received positive voice of the customer feedback.

Regional IT Head for North America accountable and responsible for all services delivered to the $2 billion GSK Consumer Healthcare business in the US, Canada, and Puerto Rico. Managed a team of 12 direct reports and 30 – 40 contract staff located in various locations across the region. • Reviewed and approved regional IT strategies and provided status updates on all IT budgets, projects, and services with senior business stakeholders to ensure strategic and operational alignment.• Participated as a member of the global Consumer Healthcare senior IT leadership team.• Managed a regional IT budget of over US$25 million while constantly adjusting for changing budget targets and additional business requirements. • Identified the need, authored and received approval for the business case, and drove the transition from a completely GSK internal staffing model to a mixed model leveraging external partners for key IT roles and functions. These changes resulted in increased service levels and reduced IT costs.• Implemented several US-specific large projects (over US$10 million) on time, within budget, and delivered defined benefits. The two most significant project implementations included CAS Trade Promotion Management and Red Prairie WMS and TMS to the three internally managed distribution centers across the US. • Managed regional IT support and delivery teams in ERP, CRM, and BI which exceeded agreed SLA’s and received positive voice of the customer feedback.