Senior Project Manager
Current
Jun 2017 - Present
AeroLeads people directory · profile
James Polack Email & Phone Number
Senior Project Manager
at
Nuance Communications
1 work email found
@nuance.com
2 phones found area 512 and 956
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Project Manager
Location
Atlanta, Georgia, United States
Who is James Polack? Overview
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Quick answer
James Polack is listed as Senior Project Manager at Nuance Communications, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at nuance.com, phone signal with area code 512, 956, and a matched LinkedIn profile for James Polack.
James Polack previously worked as IT Project Manager at Currently Available For Opportunities and Senior IVR Project Manager at Infosys. James Polack holds Bs In Computer Science And Network Forensics from Kaplan University.
Company email context
Email format at Nuance Communications
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{first}.{last}@nuance.com
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AeroLeads found 1 current-domain work email signal for James Polack. Compare company email patterns before reaching out.
Profile bio
About James Polack
Strong and proven track record leading the planning, design, and implementation of mission-critical technology systems and services, with 18 years of experience in technology leadership roles delivering IT projects/program initiatives ahead of schedule, under budget, with high quality, and high value to the end customer and their organization.Specialties: Call Center Technologies deployment and project management
Listed skills include Call Centers, Vendor Management, Project Management, Management, and 33 others.
Current workplace
James Polack's current company
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17 roles · 39 years
James Polack work experience
A career timeline built from the work history available for this profile.
It Project Manager
Current
Apr 2017 - Present
Senior Ivr Project Manager
Oct 2016 - Feb 2017
Senior Account Manager
Responsible for the successful management of clients UCCE support contracts. Clients include FedEx, International Paper and Cabela's.
Aug 2014 - May 2016
Adjunct Applications Project Manager
Successfully managed 12 high profile infrastructure and application implementation projects, delivering them on time and on budget.
Apr 2010 - Jun 2014
Ivr Project Manager
Contact Solutions
Managed the migration of IVR projects from the ACS TALKX platform to Contact Solutions managed services platform
Jun 2008 - Jul 2009
Qa Team Lead
Actively participate in the development and testing of software applications developed for the call center industry.Support development goals by providing innovative ways to improve the current applications and scope new initiatives.
Feb 2008 - Jun 2008
Ivr Development Project Manager
Manage the implementation of projects that involve upgrades to there IVR infrastructure. A key aspect of my duties required interpreting business policies and practices in order to provide detail directions to vendors and ensuring the achievement of business and engagement goals.
Mar 2007 - Dec 2007
Service Delivery Manager
Managed internal projects and support tickets for assigned accounts
Apr 2005 - Oct 2007
Ivr Project Managment - Subject Matter Expert
Independent Consultant
Jun 2003 - Mar 2005
Cti-Crm Service Delivery Consultant
Advanced Call Center Technologies, Llc
Responsible for the successful implementation of Transaction Monitoring CRM application projects that identified possible fraudulent charge activity and the recommendation of new technologies to achieve overall client satisfaction. Worked on projects for the following clients; Integrated with legacy applications and package applications to provide a single.
Sep 1997 - Jun 2003
Vp Of It
1998 - 2003
~5 yrs
Collections Manager
Nafs
1993 - 1998
~5 yrs
Predictive Dialer Analyst
National Action Financial Services
CTI-IVR Manager within CRM EnvironmentLead a team of developers in the research and development of a proprietary CTI dialer system; utilizing IVR servers for call distribution and was capable of inbound and outbound skill based routing of calls.Managed the customization and CRM application development of the predictive dialers for Avaya, Melita, and ACT's.
Sep 1990 - Sep 1997
Predictive Dialer Analyst
1995 - 1997
~2 yrs
Agent - Harlingen, Tx
Colonial Supplimental Insurance
Responsible for policy sales and renewals for various South Texas School Districts.
1995 - 1997
~2 yrs
Dialer Support Manager
Nafs, A Sitel Company
1987 - 1989
~2 yrs
1 education record
James Polack education
-
Kaplan University
FAQ
Frequently asked questions about James Polack
Quick answers generated from the profile data available on this page.
What company does James Polack work for?
James Polack works for Nuance Communications.
What is James Polack's role at Nuance Communications?
James Polack is listed as Senior Project Manager at Nuance Communications.
What is James Polack's email address?
AeroLeads has found 1 work email signal at @nuance.com for James Polack at Nuance Communications.
What is James Polack's phone number?
AeroLeads has found 2 phone signal(s) with area code 512, 956 for James Polack at Nuance Communications.
Where is James Polack based?
James Polack is based in Atlanta, Georgia, United States while working with Nuance Communications.
What companies has James Polack worked for?
James Polack has worked for Nuance Communications, Currently Available For Opportunities, Infosys, Teletech, and Cigna - Contact Center Services.
How can I contact James Polack?
You can use AeroLeads to view verified contact signals for James Polack at Nuance Communications, including work email, phone, and LinkedIn data when available.
What schools did James Polack attend?
James Polack holds Bs In Computer Science And Network Forensics from Kaplan University.
What skills is James Polack known for?
James Polack is listed with skills including Call Centers, Vendor Management, Project Management, Management, Team Leadership, Ivr, Call Center, and Quality Assurance.
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