James Patterson Email & Phone Number

United States

Geography No Longer Matters In A Remote-First World, Us

We help financial services firms harness new AI/ML capabilities to dramatically improve how they serve and protect millions of customers. We are top talent practitioners, not consultants, who have worked at some of the world's leading banks to incubate and scale new risk models, customer experiences, and AI/ML/data infrastructure. If you are a leader in financial services, we will partner with you and your teams to seize this historic moment, accelerate and grow your business, and help your organization learn leading edge skills and mindsets along the way to harness the full potential of AI.And if you are top talent, we can help you connect with some of the most rewarding, impactful, and fun work of your career. You can even bring your top work collaborators and friends with you to do big things together (again). If you share our passion for improving how people relate to their money, and if you are a purpose-led maker or creative in product management, design, engineering, AI/ML, data science, or related fields, we would love to meet you.

New York, Ny, Us

Member of this global community of practice of tech executives, which convenes monthly and in person semi-annually to share knowledge and leading edge best practices.

Mclean, Virginia, Us

Led digital transformation initiatives for Consumer Retail and Mortgage divisions at PenFed Credit Union, which is the largest open charter credit union in the US. Helped PenFed drive record growth through the pandemic by launching and supporting new member acquisition experiences for both Consumer Banking and Mortgage divisions. Also led and restructured Enterprise Data and PMO teams.

Toronto, Ontario, Ca

Drove Scotiabank Canada's digital transformation agenda and oversaw Scotiabank’s retail web (scotiabank.ca) and mobile experiences. Led the Digital Banking division of Scotiabank’s Canadian business, including a staff of 435 that spanned product management, design, data science/machine learning/AI, digital analytics, engineering, digital sales and marketing, finance, risk and compliance, and operations.

Mclean, Va, Us

Ran the rewards, digital partnerships, and exclusive access business for Capital One’s Venture and Quicksilver credit cards. Led a division of 140 that spanned business analysis, partnerships, product management, design, engineering, and operations.Shipped “RewardsOne” platform, bringing the company’s entire rewards capabilities in house, enabling rapid development of new products and reducing annual operations costs by $5 million. Launched the Spotify partnership that delivered 50% off Spotify Premium to Quicksilver Card customers.

Mclean, Va, Us

Co-founded Capital One Labs, named by Global Finance Magazine in 2019 as one of “The 25 Best Financial Innovation Labs” in the world. Opened offices in Washington DC, New York, and San Francisco and grew the Labs to a 130-person team spanning product management, design, design thinking, data science, software engineering, hardware engineering, operations, and behavior design. Honed and applied “innovation playbook” methods for incubating and scaling new products and platforms, new disciplines, and new ways of working across Capital One.

Burlington, Massachusetts, Us

Set strategy, direction, and ran Vecna’s flagship software product line, which drove 40% of the company’s revenue. The software saves patient lives by enabling hospital staff to rapidly detect and address infection outbreaks in hospitals. Led and revamped a 50-person team spanning product management, design, epidemiology, nursing, project management, engineering, data analysis, operations, sales, and customer support. Deployed and scaled the software solution across 50 commercial hospitals. Launched pilots for the nationwide rollout of patient self-service applications for the Department of Veterans Affairs.

Us

Created the healthcare industry’s first online hospital directory that enabled consumers to compare U.S. hospitals based on key performance measures (e.g., mortality rates) for given procedures. Co-developed “CarePages” pilot with leading healthcare systems to connect patients to their community of physicians, family, and friends during health challenges. Orchestrated CEO-level introductions and discussions between Revolution Health and AOL co-founder Steve Case and the top 20 non-profit healthcare systems in the U.S.

New York, Ny, Us

Developed and launched AOL's customer relationship management (CRM) platform, which enabled highly personalized, real-time communications and product offers to over 25 million members.

New York, Ny, Us

Served as the global head of product for AOL Webmail and launched products in 11 countries for AOL, Compuserve, Netscape, and Univision brands.

San Francisco, California, Us

Pioneered the original concept of live streaming sports by posting real-time results of the Sydney 2000 Olympics in partnership with NBC; the product was featured in USA TODAY.

Walnut Creek, California, Us

Co-developed the wastewater management industry's first master planning software product, which reduced the time to perform complex tradeoff analyses from two months to 10 minutes.

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Hasso Plattner Institute Of Design "D.School" Boot Camp, 2013; Bootcamp Judge, 2015-2016

Ms, Civil/Environmental Engineering, Specialty In Computer Modeling Of Environmental Systems

Bs, Civil/Environmental Engineering

Education record