James Preece
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James Preece Email & Phone Number

Head of Customer Service and Operations Change Strategy at Equifax UK
Location: Nottingham, England, United Kingdom 9 work roles 2 schools
1 work email found @equifax.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@equifax.com
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Current company
Role
Head of Customer Service and Operations Change Strategy
Location
Nottingham, England, United Kingdom
Company size

Who is James Preece? Overview

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Quick answer

James Preece is listed as Head of Customer Service and Operations Change Strategy at Equifax UK, a with 277 employees, based in Nottingham, England, United Kingdom. AeroLeads shows a work email signal at equifax.com and a matched LinkedIn profile for James Preece.

James Preece previously worked as Head of Commercial Change at Equifax Uk and Program Manager at Equifax Uk. James Preece studied at County Contact, Nottingham.

Company email context

Email format at Equifax UK

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{first}.{last}@equifax.com
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Profile bio

About James Preece

As a Program Manager at Equifax UK, I am responsible for overseeing the governance, management, financial management, infrastructure, and planning of multiple projects and plans that support the strategic growth of the enterprise. I have been in this role for over a year and a half, and have successfully led a team of Transformation Analysts to deliver business change and innovation across various functions and domains.I have over 15 years of experience in project and program management, with a strong track record of delivering complex and transformational change within the energy and financial sectors. I hold the Project Management Qualification (PMQ) and the PRINCE2 Foundation Certification, as well as a NVQ Certificate in Management. I am skilled in leading and motivating cross-functional teams, collaborating with stakeholders, managing budgets and risks, and ensuring quality and compliance. My mission is to drive value and impact through effective and efficient program execution, and to foster a culture of continuous improvement and learning.

Listed skills include Management, Business Readiness, Project Management, Stakeholder Management, and 5 others.

Current workplace

James Preece's current company

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Equifax UK
Equifax Uk
Head of Customer Service and Operations Change Strategy
Nottingham, GB
Website
Employees
277
AeroLeads page
9 roles

James Preece work experience

A career timeline built from the work history available for this profile.

Head Of Customer Service And Operations Change Strategy

Nottingham, Gb

Head Of Commercial Change

Current

United Kingdom

This role is pivotal in executing initiatives that drive growth and support the organisation's strategic goals. By collaborating with key stakeholders across the business, strategic objectives are transformed into actionable plans and executed with precision. Leading a team of change professionals, the focus is on ensuring seamless implementation, optimising commercial processes and enabling teams to adapt to evolving market demands. With an emphasis on measurable outcomes, the role plays a crucial part in effective change management, fostering a culture of continuous improvement throughout the organisation.

Sep 2024 - Present

Program Manager

Nottingham, England, United Kingdom

Responsible for overall program governance, management, financial management, infrastructure and planning of related projects and plans that drive overall enterprise growth. Leadership of a team of Transformation Analysts to support the delivery of business change and strategic growth.

Feb 2022 - Sep 2024

Project Manager

Nottingham, England, United Kingdom

Management of individual projects; identifying critical capabilities, project resources, budgets and critical path issues to ensure project activities and timelines are met.

Apr 2020 - Feb 2022

Change Specialist

Nottingham, England, United Kingdom

Leading a team of change professionals to support change initiatives across Operations. Providing change management expertise to ensure that change is initiated, implemented and embedded as prioritised by the Operational Change Manager.

Oct 2017 - Dec 2019

Service Delivery Manager

Nottingham, England, United Kingdom

Leading a team of change professionals and to act as the trusted change advisor to the Residential business, responsible for coordinating and leading local business change activity as well as working collaboratively with the UK Change team to manage the change activity of larger initiatives.

Apr 2015 - Oct 2017

Outsource Performance Manager

Newy And Gateshead

To lead the identification of regulatory compliance challenges within our outsourced contact centres (Gateshead and Newry, Northern Ireland) and designing, implementing and embedding solutions to mitigate any potential risks.

Aug 2014 - Apr 2015

Operations Manager

Nottingham, England, United Kingdom

Coaching and leading a team of up to 24 people to handle customer contact via various communication channels and within defined service level agreements.

Jan 2008 - Aug 2014

Customer Service Specialist

Nottingham, England, United Kingdom

Oct 2003 - Jan 2008
Team & coworkers

Colleagues at Equifax UK

Other employees you can reach at equifax.co.uk. View company contacts for 277 employees →

2 education records

James Preece education

Education record

County Contact, Nottingham

Education record

Hele'S School, Plymouth
FAQ

Frequently asked questions about James Preece

Quick answers generated from the profile data available on this page.

What company does James Preece work for?

James Preece works for Equifax UK.

What is James Preece's role at Equifax UK?

James Preece is listed as Head of Customer Service and Operations Change Strategy at Equifax UK.

What is James Preece's email address?

AeroLeads has found 1 work email signal at @equifax.com for James Preece at Equifax UK.

Where is James Preece based?

James Preece is based in Nottingham, England, United Kingdom while working with Equifax UK.

What companies has James Preece worked for?

James Preece has worked for Equifax Uk and E.On Uk.

Who are James Preece's colleagues at Equifax UK?

James Preece's colleagues at Equifax UK include Chris Storer, Andrew S., Kate Brooks, Adetunbi Adekoya, and Steven Upton.

How can I contact James Preece?

You can use AeroLeads to view verified contact signals for James Preece at Equifax UK, including work email, phone, and LinkedIn data when available.

What schools did James Preece attend?

James Preece studied at County Contact, Nottingham.

What skills is James Preece known for?

James Preece is listed with skills including Management, Business Readiness, Project Management, Stakeholder Management, Change Management, Business Ideas, Strategy, and Performance Management.

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