Jim Sweeney Email and Phone Number

*Strategic visionary for connected service solutions to accelerate growth based on predictive analysis, maintenance, and remote monitoring solutions; transformed product management leadership team in defining, researching and executing on the cutting edge solutions roadmap.*Key solution spokesperson for the service transformation journey;leveraged service transformation roadmap for customers to get value from IoT solutions.*Launched a highly successful Asset Advisor platform solution for both manufacturing and service use cases, accelerating the adoption of the ThingWorx platform.*Improved the customer experience through the simplification of product offerings further maximizing sales revenues.

*Drove annual revenue goals through collaboration with cross-functional teams; networked with product development, product owners, quality assurance, corporate marketing, and sales.*Ensured customer success by actively engaging with customers, proactively managing escalations, and protecting solution subscription bookings/revenues.*Spearheaded the conceptualization, development, and optimization of customer advisory boards to validate future and existing product strategy, collective vision, and a united roadmap.*Successfully migrated 90% of existing customers to an acquired solution to a new architecture within 2 years.*Presented as a Keynote thought leader at LiveWorx 2016 China to over 1200 global attendees.*Architected the development of multiple solutions for strategy and roadmap within Windchill including search, supplier management, component reuse, product costing and material compliance.

*Ignited revenue by $10 million dollars in 3 years through newly launched product solutions.*Transformed asset acquisitions thorough investigation and analysis of market and technology trends.*Revitalized solution roadmap, use case and requirements for multiple solutions within Windchill including component supplier management and product analytics.*Coached, trained, and mentored the product management team on agile software development practices and business plan development.