James Pulling
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James Pulling Email & Phone Number

Head of Organisational Agility and Effectiveness at Open Universities Australia
Location: Greater Melbourne Area, Australia 13 work roles 1 school
1 work email found @open.edu.au LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Role
Head of Organisational Agility and Effectiveness
Location
Greater Melbourne Area, Australia
Company size

Who is James Pulling? Overview

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James Pulling is listed as Head of Organisational Agility and Effectiveness at Open Universities Australia, a with 252 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at open.edu.au and a matched LinkedIn profile for James Pulling.

James Pulling previously worked as Head of Organisational Agility & Effectiveness at Open Universities Australia and Agile & Continuous Improvement Lead at Open Universities Australia. James Pulling holds 1St Ba (Hons), Business Information Systems from University Of Northampton.

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{first}.{last}@open.edu.au
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Profile bio

About James Pulling

Passionate about Agile/Lean principles and how you can use them to focus on your customers to deliver valuable quality outcomes faster. The key to this is to focus on your customers, work at keeping things simple and small, have short feedback loops and foster inspect and adapt behaviours.You'll find me working hard with teams at every level to focus on how we can work better together to achieve this...

Listed skills include Business Analysis, Requirements Gathering, Agile Methodologies, Business Requirements, and 30 others.

Current workplace

James Pulling's current company

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Open Universities Australia
Open Universities Australia
Head of Organisational Agility and Effectiveness
Melbourne, VIC, AU
Website
Employees
252
AeroLeads page
13 roles

James Pulling work experience

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Agile & Continuous Improvement Lead

Melbourne, Australia

Focusing on developing agile and lean mindset across the company to help focus on our customers to deliver valuable outcomes quicker.Fostering ‘inspect and adapt’ behaviours to help OUA continuously improve and innovate.Focus on transparency, visibility and shorter cycle times to deliver small and valuable incremental improvements.Coach and help develop OUA's Agile approach and drive the teams to continually identify opportunities to improve; plan how we can improve; support the execution of those plans; and then measure/review the impact/success of those changes.

Nov 2014 - Mar 2022

Scrum Master And Agile Business Analyst

Melbourne, Australia

Whilst at Elabor8:Agile coach for all development teams:• Agile framework development/training/coaching• Set up and roll out of five development Agile teamsScrum Master and Agile Business Analyst for:• www.open2study.com web/learning platform - winner of two eLearning Industry Association of Victoria awards (Higher Education and Community sector awards)• Higher Education Learning Management Systems (LMS)• www.open.edu.auResponsibilities included:• Setting up and maintaining Scrum practices within the teams (internal and external members including remote scrum teams and vendors)• Project inception workshops - Problem statements, visions, scope, storycarding, estimations, priorities and planning• Requirements grooming and backlog management - working closely with product owners and SMEs and design teams to elicit and prioritise business requirements• Applying UX principles to designs and requirements• Project budget and resource management

Nov 2012 - Oct 2014

Client: Medibank

Current

Melbourne, Victoria, Australia

The ClientSupport Talent, Capability & Culture (TCC) with an adaptive, experimental mindset shift and new ways of working.The WorkSupport and inspire the TCC teams to use an agile mindset, principles and practices to help them deliver better results, together. Opportunity to unlock peoples creativity and potential by working towards aligned autonomy.Initial set up of teams: mission, metrics and first version of practices/tools.Help TCC form a story through ‘learning by doing’ that can be shared with the wider business.

Jan 2023 - Present

Client: Kingston Council

Melbourne, Victoria, Australia

The Client:Kingston Council are focusing on a ‘Customer First’ initiative, and are looking for new and better ways of working to satisfy them more often and more quickly.The WorkSupport and inspire delivery staff to use an agile mindset, principles and practices to help them satisfy their customers needsAgile for Senior Management Team: why old ways of working don’t work anymore and how an agile mindset and principles can be applied from a team to organisation level (using storytelling and case studies to support this).

Jan 2019 - May 2019

Senior Consultant Business Analyst

Melbourne, Australia

Elabor8 is Melbourne's premier Business Analysis consultancy, specialising in both traditional software analysis and in Agile analysis.

Feb 2014 - Oct 2014

Consultant Business Analyst

Melbourne, Australia

Elabor8 is Melbourne's premier Business Analysis consultancy, specialising in both traditional software analysis and in Agile analysis.

Nov 2012 - Feb 2014

Lead Business Analyst

Melbourn, Cambridgeshire

After promotion undertook a more senior level analyst role to perform business analysis tasks on larger, multiple and more high profile projects. Responsibilities include:• Supporting the delivery of large, high priority projects by understanding the business requirements and translating them into solutions or process improvements that deliver business benefit• Future state design from high level business design to detailed procedure design• Help developers and testers to maximise their efforts with clearly defined requirements• Ensure communications and functionality delivered are aligned to maximised user adoption and benefit realisation• Get the best out of PA’s applications through helping users understand our applications and adopt them, finding needs and benefits from our current applications and feeding any new requirements into the requirement pool.

Apr 2008 - Oct 2012

Business Analyst

Melbourn, Cambridgeshire

Joined the Business Analysis team in PA, to performed business analysis work for PA’s internal projects.Responsibilities include:• Supporting the delivery of small to medium sized projects by understanding the business requirements and translating them into solutions or process improvements that deliver business benefit• Future state design at the functional and procedure level• Help developers and testers to maximise their efforts with clearly defined requirements.

Sep 2005 - Apr 2008

Support Analyst

Melbourn, Cambridgeshire

To facilitate a move to the Cambridge area, a 1st/2nd line IT support role was taken with a view to quickly move into a business analyst role within PA. Responsibilities and achievements include:• 1st/2nd line IT, telephony and business support role providing assistance to 3000 global users and a number of external clients.

Sep 2004 - Sep 2005

It Consultant (Process/Business Analyst)

Abingdon, Oxfordshire

Orchid BioSciences is a leading provider of identity genetics services for the forensic and paternity DNA testing markets and for public health and animal DNA testing for food safety.IT Consultant (Process/Business Analyst) Responsibilities and achievements include: • Requirement gathering and management to improve sample processing and tracking• Process analysis and improvement (As Is – To Be)• Requirement workshops, interviews and walk through of current process/systems• Documentation and recommendation reviews.

Aug 2003 - Sep 2004
Team & coworkers

Colleagues at Open Universities Australia

Other employees you can reach at open.edu.au. View company contacts for 252 employees →

1 education record

James Pulling education

  • University Of Northampton
    University Of Northampton
    Business Information Systems
FAQ

Frequently asked questions about James Pulling

Quick answers generated from the profile data available on this page.

What company does James Pulling work for?

James Pulling works for Open Universities Australia.

What is James Pulling's role at Open Universities Australia?

James Pulling is listed as Head of Organisational Agility and Effectiveness at Open Universities Australia.

What is James Pulling's email address?

AeroLeads has found 1 work email signal at @open.edu.au for James Pulling at Open Universities Australia.

Where is James Pulling based?

James Pulling is based in Greater Melbourne Area, Australia while working with Open Universities Australia.

What companies has James Pulling worked for?

James Pulling has worked for Open Universities Australia, Agile Experience Pty Ltd, Elabor8, Pa Consulting, and Pa Consulting Group.

Who are James Pulling's colleagues at Open Universities Australia?

James Pulling's colleagues at Open Universities Australia include Luan Koay, Vilasini Kawandappan, Laura Watson, Tristan Lim, and Neville Betts.

How can I contact James Pulling?

You can use AeroLeads to view verified contact signals for James Pulling at Open Universities Australia, including work email, phone, and LinkedIn data when available.

What schools did James Pulling attend?

James Pulling holds 1St Ba (Hons), Business Information Systems from University Of Northampton.

What skills is James Pulling known for?

James Pulling is listed with skills including Business Analysis, Requirements Gathering, Agile Methodologies, Business Requirements, Stakeholder Management, Business Process Improvement, Change Management, and Scrum.

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