James Walsh Email & Phone Number

Cambridge, Ma, Us

Cambridge, Ma, Us

Boston, Ma, Us

TrueMotion is shaping the future of driving safety - through data and technology - while redefining how insurance is priced and delivered. TrueMotion’s technology platform enables insurance companies to distinguish between safe and risky drivers, reward safe drivers with discounts on their insurance and help reduce the number of driving accidents, leading to safer roads for all.As a Solutions Consultant I contribute to our mission in these ways:• Develop a professional services / project management service strategy and execute it• Review and negotiate project statements of work with customers• Lead professional services for the organization, including eventual team building• Build strong project management processes to ensure consistent delivery and management of customer engagements• Provide regular communication of project progress, status and issues to key internal and external stakeholders• Ensure projects are consistently delivered on schedule, on budget and with high quality• Initiate and monitor group trials and field tests to deliver high-quality customer experiences• Leverage existing and emerging Censio technology to deliver data and insights to customers• Troubleshoot product and data issues throughout customer development process

Boston, Massachusetts, Us

Lead the company’s Analytic Council of key stakeholders from across the organization to enhance collaboration & communication and to foster continuously improving analytics & data science. Develop program roadmaps related to analytics platforms, tools and projects. Coach the business intelligence team on design, coding standards, project management and collaboration. Ensure transparency and communication of roadmaps and project plans. Ensure program oversight and health while leading toward program success.

Boston, Massachusetts, Us

Recruit, hire and manage a team of database and web developers responsible for business intelligence, internal applications and systems integration. Serve as project manager and scrum master, involved in all stages of development including ideation, requirements, design, development, testing, code review, documentation and maintenance. Conceived and implemented a company-wide self-service reporting and analytics system resulting in up to 70% reduction in new requests. Developed the team from a purely reactive model to a collaborative model working with other development teams, reducing development time and improving results. Redesigned and rewrote the companies retention planning and reporting system from scratch, resulting in quarterly retention predictions within $10,000 of actual sales. Monitor and troubleshoot multiple nightly ETL jobs.

Burlington, Ma, Us

Served as a primary company representative building out the new headquarters, from site selection through move in, including all technology aspects. Led systems migration from Sudbury and Maynard server rooms to Navisite datacenter for improved availability, and as a foundation for improved disaster recovery. Reorganized Help Desk and Infrastructure teams from geographical structure to discipline based, improving focus and responsiveness. Consolidated ticketing systems providing improved analytics. Led project to migrate Jones and Bartlett to the Ascend domain and email platform significantly improving collaboration and communication. Led infrastructure aspects of PrepMe aquisition. Created Ascend-wide datacenter strategy. Recruited and hired for database administration, business applications, infrastructure and help desk teams. Initiated regular technology meetings with business units to listen to concerns, discover needs, and work collaboratively on projects. Worked collaboratively with new Legal department on technology policies and contract templates. Initiated business continuity projects for Burlington and Stillwell offices. Implementing video conferencing across all Ascend locations. Continued oversight of Jones and Bartlett internal development team, which completed all planned 2011 development projects on schedule.

Managed all facets of the department including hiring, budgeting, project management, promoting and developing new managers. Served as lead architect for internally developed software including CRM and products. New CRM program saved the company over $500,000 to date. Lead technology integration resulting from acquisitions. Originated VMWare Infrastructure implementation, reducing downtime, power consumption and hardware costs. Introduced various Open Source software programs (Linux, MySQL, MediaWiki, Moodle) saving over $100,000 annually in licensing and improving flexibility. Oversaw expansion into a second building. Improved project management system and software development processes to improve security and reduce development time.

Position created for me. Assumed management of two struggling departments building them into a single effective Technology Department. Met or exceeded capital expense budget targets. Implemented a regular desktop and server refresh cycle, software and hardware inventory, systematic backup and restore capability, comprehensive anti-virus and anti-spyware protection throughout company. Dramatically improved internal help desk procedures resulting in reduced downtime for all users. Built and implemented a departmental purchase order system which has since been duplicated in other departments. Led a cross-discipline team that planned, purchased and deployed a digital asset management system. Directed projects to improve LAN and WAN infrastructure, voicemail and fax systems. Established code conventions for software development. Implemented multiple systems integration projects resulting in reduced costs and improved productivity.

Designed, implemented and managed all company databases. Migrated company infrastructure to SQL Server 2000. Reported directly to COO and acted as liaison between IT and Development departments. Expanded the companies intranet to include tools for every department. Built Manufacturing Tracking system. Built P&L system to model book projects resulting in improved decision making for Editors and Senior Management. Named Employee of the Month for a second time.

Developed and managed the company’s intranet using Cold Fusion and SQL Server. Administrated SalesLogix CRM system including upgrades, customization, troubleshooting and training. Designed, created and maintained databases for projects such as web catalog, email marketing, and online shopping cart. Project manager for CyberClass, an early learning management system. This included demonstrations, technical support, training, and developing an email campaign which increased traffic to the demo site by over 1000%. Named Employee of the Month.

Managed 58% of the Higher Education Sales Team and produced 90% of the 1999 Higher Education Sales. Trained all team members on SalesLogix CRM. Designed and implemented systems to track calls and closed business. Implemented scripted email format among Reps and between Sales and other departments resulting in improved communication. Assisted in designing marketing databases, web sites and marketing pieces.

Achieved #2 sales ranking for 1998. Participated in development of revisions of texts and web sites.

Master’S Degree, Data Analytics

Bachelor Of Science (Bs), Software Development

Associate Of Arts (Aa), Photography