James Donohue Email & Phone Number

San Francisco, California, Us

Led key strategic initiatives for the Wells Fargo Home Lending Default Servicing (DS) group.• Decision tool initiatives, including the development of a loss mitigation-decisioning platform with an industry-leading vendor, resulting in significant cost savings, simplified customer processing and streamlined underwriting decisions.• Managed Loss mitigation policy and process alignment across the non-conforming, Home Equity, WFHM – San Antonio, and non-prime residential mortgage loan portfolios.• Oversaw / implemented the default servicing residential real estate valuation policy and related projects across all of Default Services.• Led Strategic LOB projects that impact the Investment Management Unit (IMU) and Home Preservation divisions.• Consulted on projects and new system enhancements that impact all troubled real estate loans.• Coordinating other risk and credit management projects for the DS team.• Disaster support for performing and default customers impacted by natural and other disasters for all WF Home Lending.• Represented entire Servicing organization on the Executive Policy Preview (EPP) committee.

San Francisco, California, Us

Directed several areas for the Wells Fargo and Company Corporate Consumer Credit group.• Spearheaded Strategic risk management projects that identified significant risk across the consumer credit portfolios, including conducting horizontal reviews, evaluating risks, presenting solutions to executive management, and driving change in the businesses.• Oversaw Consumer credit policy administration, directing Company Credit Policy for consumer credit issues, along with management of the consumer Credit Approval Process (CAP) and delegation of consumer credit authorities.• Managed Credit governance, with strong internal and external working relationships with Risk Asset Review, External Regulators, Compliance, and Audit, focusing on consumer credit related issues and regulations, including resolution of all key findings / Matters Requiring Attention.• Served as the primary credit risk liaison with Residential Valuation Services and Regional Banking Senior Regional Credit Officers.• Organized consumer credit due diligence projects and created the retail due diligence process for the Company.• Coordinated all Wachovia integration consumer credit impacts.

San Francisco, California, Us

Established 3 groups that focused on the following areas:• Led Portfolio reporting and analysis team (5 FTEs) for the company-wide retail credit portfolio of approximately $220 billion, including company level reporting focused on performance, trend, and benchmark analysis; loss/delinquency analysis and forecasting support; credit exception and Regional bank reporting; and due diligence project support.• Headed Technology management team (4.5 FTEs), including the design and development of the Enterprise Credit Datamart System; support of risk management and datamart user communities; training and implementation initiatives for the Datamart; and design/support of our consolidated and web-based reporting environments.• Managed strategic project management team (1 FTE) supporting all specialized projects for Consumer Corporate Credit.• Handled Regional/line of business interaction on consumer credit process, programs, and policy decisions; and due diligence management/oversight. Recognized and received multiple promotions since joining division.

Developed all management information and standardized reporting on the approximately $25 billion consumer credit portfolios; managed, supported and developed the Consumer Credit Policy Datamart and other data sources; lead credit policy involvement in all asset securitizations and sales for the consumer portfolio; directed all credit-related loan system projects; provided analysis and support for the development of consumer credit policy for the regional credit units; provided information and decision support tools to bankers, regional credit staff, corporate credit staff, and senior management to perform the credit related aspects of their jobs. • Also presided over the credit management and decision support systems for Norwest Corporation Consumer Credit Policy; directed overall statistical and financial modeling support for the Banks; guided all consumer scorecard development, implementation, and performance efforts to ensure validity and compliance with regulatory requirements as well as impacts on credit quality; managed all application processing systems, processes, and enhancements to ensure sound, consistent, and efficient credit decision making / credit process execution.

Provided leadership / direction to various task forces to standardize the Dealer Finance wholesale (floorplan) and retail (indirect) businesses; developed and tested direct, indirect, and commercial floorplan profit models for the Corporation; introduced and managed the first Dealer Finance conference for all lenders and managers of the dealer business for the Corporation; developed new indirect credit scoring models; managed all key special credit projects for the Senior Regional Credit Officer of the Minnesota region.

Responsible for developing and implementing standard loan products and service procedures; served as technical resource to sales staff (bankers) and line management on loan products and procedures; involved in interfacing with Systems, Corporate Credit, Marketing, and Operations on system design, product enhancements, and product quality issues; conducted staff training on new and enhanced product/service offerings, compliance, and regulatory issues; managed vendor relationships; develped and maintained lending manuals; assisted in consolidation/centralization of all Operations areas for the Minnesota region; managed other projects unique to retail banking.

Managed $3 Million consumer finance office; duties included annual profit and sales planning; customer and dealer service; analysis and approval of loan applications; collection/bad debt control; office administration; sales/advertising/business promotion; training and development of personnel; completed Norwest Financial Credit Training program.