James Reader Email & Phone Number

Mundelein, Il, Us

Installation and support of servers, workstations, VOIP phones, and networks for small to large businesses. Act as a Virtual Chief Security Officer with management of all technology for multiple companies.• Cyber Security, Compliance, and Penetration Testing for Co-Managed clients.• Design, installation, and support of computer networking, switches, routers, and firewalls.• Installation and maintenance of network cabling.• Install and configure Microsoft Active Directory, DNS, DHCP, Exchange, and SharePoint• Backup and Disaster Recovery utilizing Veeam & Axcient• Migration of organizations to Office365 from in-house Microsoft Exchange and Office 365 management..• Design, configuration, and management of multiple Cisco voice / VOIP solutions.• Server and application virtualization using VMware ESXi, HyperV. Citrix XenServer, XenDesktop, VDI in a box• Install and configure many Sonicwall VPN and firewall solutions.• Migrate servers to Cloud (Azure) from on-premise.• Migrate servers from older Operating Systems to current Operating Systems.• Design, configure, and install physical servers (hosts) with VMware ESXi virtualization or Hyper-V and convert servers from physical to virtual (P2V).• Design, configure, and install several security video recording solutions with 24+ cameras.

Team lead for the US Infrastructure group.• Contract negotiation and vendor management.• Saved over $267K per year in one lease negotiation.• Saved over $115K per year in future Teams phone direct calling.• Manage budget and resources for the infrastructure group (People, Helpdesk, servers, endpoints).• Assist in defining and deploying program management processes.

Design, installation, configuration, project management, and support of all infrastructure needs.• Backup and Disaster Recovery utilizing Veeam Backup & Replication and Veeam One reporting.• Backup and Disaster Recovery project planning for 22 business units / 37 locations.• Presentation of project status and plans to Director and CFO.• Microsoft Exchange 2013 / Office 365 configuration, mailbox migrations, and support.• Server virtualization using Microsoft Hyper-V.• SharePoint management and design for multiple business units.• PowerShell script modification and deployment.• Avaya VOIP phone and Microsoft Teams configuration.• Manufacturing site audits and documentation for security and compliance• Vendor management.

Dallas, Texas, Us

Design, procure, project management, and support of the Toptracer Range product.• Act as a pre-sales consultant between the sales department and the customer.• Facilitate collaboration between the infrastructure team, the business application owners, and outside vendors.• Perform site audits and document the results.• Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements.• Procure needed equipment and support the installation team.• Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.

Oak Brook, Illinois, Us

• Manage technical infrastructure and operations and lead a team to deliver strategy, planning, documentation, and processes for Network and Back office Platforms Operations and Support.• Ensure adequate system reliability and performance through metrics, SLAs and continuous improvements.• Make strategic recommendations relating to new features, new technologies, cost-saving strategies, improved processes and resource planning.• Lead key change infrastructure projects and deliver them in time and on budget.• Develop and operationalize the platform infrastructure roadmap. Stay informed of new technology trends and best practices to steer suitable solutions to meet our business needs.• Establish and manage the technical and contractual relationships with 3rd party providers (Datacenter, telephony, etc.) through Platform Operations and Support SLAs.• Ensure a collaborative and integrated approach to working with others in IT and in other business functions. • 24x7 support of all messaging and collaboration software, hardware, and services.

Oak Brook, Illinois, Us

Design, installation, configuration, project management, and support of all infrastructure needs for the Messaging and Collaboration group.• Installation, configuration, and support of computer networking, switches, routers, and firewalls.• Configuration and management of Cisco Voice / VOIP solutions including CUCM (Cisco Unified Communication Manager), CUC (Cisco Unity Connection), and CUCCX (Cisco Unified Contact Center Express).• Cisco Unified Contact Center Express scripting. • Configuration and management of ISI Infortel call accounting & reporting software.• Team member creating two new data centers. Racking, cabling, installing, and configuring.• Install and configure many virtual Microsoft Server 2008 R2 and 2012 R2 virtual machines (VMs) including VMware ESXi 5.5 hosts.• Build servers and Project manage migration from SharePoint 2007 to SharePoint 2013.• Configuration and management of Microsoft Exchange 2010 and 2013, Office 365, Symantec Messaging Gateway (Brightmail), DNS, and Active Directory.• Build servers and Project Manage migration from Exchange 2010 to Exchange 2013.• Document in Microsoft Visio Cisco phone system, Microsoft Exchange, and SharePoint environments.• Migrate mailboxes in an Office 365 hybrid environment.• 24x7 support of all messaging and collaboration software, hardware, and services.• Configure Kemp Technologies load balancers GEO across 2 datacenters.• Configuration and deployment of Cisco video solutions.• Project manage migration from SharePoint 2013 to Office 365.• Project Manage migration from Exchange 2013 to Office 365.• Vendor management.

Design, installation, configuration, project management, and support of all client IT needs for local government and school districts. • Project manager of WAN fiber installation for one of the largest school districts in Illinois with 59 buildings.• Technology manager for local government entities. • Design, installation, and support of computer networking (HP, Cisco, Aruba), switches, routers, and firewalls. • Install and configure Microsoft Windows Server, Active Directory, DNS, DHCP, Exchange, Sharepoint • Backup and Disaster Recovery • Design, specify, and create RFPs for VOIP, network, & wireless solutions. • Specify, install, and maintain Barracuda email archivers, web filters, spam & virus filter, servers, & workstations. • Server virtualization using VMware ESXi 4.0, 5.0, 5.1, 5.5 and Hyper-V 2012 hypervisors. • Install and configure multiple physical and virtual servers with VMware ESXi hypervisor, SAN, and virtual servers including Exchange 2013. • Connect a 3 school campus using MPLS and Cisco routers with OSPF and multiple VLANS. • Install new Cisco network for a park district. • Migrate server from Server 2003 & Exchange 2003 to SBS2011 • Specify, install and configure multiple SAN, NAS, and Direct Attached Storage devices. • Specify, install, configure, and migrate multiple servers including domain controllers. • Repair Firetide mesh network for a city video security backhaul. • Design a video solution for a Village board room including 12 monitors and wireless streaming of video. • Image & Deploy many Windows 7 workstations for a Village & Police department including building the initial images. • Image & Deploy many Police squad car laptops including Netmotion software. • Design layout of a data center, manage server, and network installation. • Physical to Virtual (P2V) conversion of servers. • Install and configure AirWatch MDM solution and deploy iPADs. • Install and configure Veeam backup.

Chicago, Illinois, Us

Manage design team working on iconic products such as Droid HD, Droid RAZR, Xoom, Droid X, Droid, RAZR, and others.• Manage workload assignment and tracking for up to 11 team members.• Support engineering groups as a Subject Matter Expert.• Work on software implementation for design.• Manage a team of 11 in multiple locations.• Manage and interface with global vendors and manufacturing facilities,

Application Engineer for an electronic component Manufacturer's Representative firm. • Set up network, computers, server, & firewall for 3 offices in 2 states. • Configured Blackberry Enterprise Server, Microsoft Exchange, Active Directory, & all computer services.• Supported client computers & handheld devices.• Application & sales support for engineers and buyers.

Bachelors Of Science Electronics Engineering Technology ( Bseet ), Electronics

Education record

Education record