James Reynolds Email and Phone Number

• Responsible for creating the framework for a new Procurement Department including the drafting and adoption of a new Procurement Policy and Process as well as all infrastructure required to implement an effective procurement function and enable the enterprise to make well informed, cost effective purchasing decisions.• Collaborate with all departments and senior management to accurately document purchasing needs and conduct research to identify qualified vendors. Manage the entire vetting process with stakeholders, including drafting of product requirements, RFP/RFI drafting, proposal review, product demonstrations, presentations, score carding and technical/security reviews. Manage process through contract review, negotiation and authorization.

• Senior Program Manager for this Accountable Care Organization, leading efforts to combine previously separate physical and behavioral health contracts and regional organizations. • Manage the coordination effort for all Provider related work streams, including Contracting, Attribution, Capitation, Communication and the development of Value Based Payment Models. • Improving the patient experience and care and lowering healthcare costs through streamlined administration of physical and behavioral member benefits for nearly 500,000 [Medicaid] members. • Partner with the State of Colorado’s Department of Healthcare Policy and Financing (HCPF) to ensure Health First Colorado (Medicaid) members are assigned to the appropriate healthcare provider to be established as their medical home.• Led Electronic Health Record (EHR) implementation project for Behavioral Health division from RFP authoring and vendor selection through system startup.• Led enterprise Procure-to-Pay and Contract Management project from RFP authoring and vendor selection through system implementation.

• Responsible for directing professional services for Quantix Payer, Provider and Health Information Exchange clients. • Interfaced with Business, IT, IS, PMO to ensure customer success for an average of 14M in annual services over a 4 year period. • Provided strategic support and direction to onsite technical resources for development services and software and system implementations. Project services ranged from 300K to 10M. • Assisted clients with Program and Project management methodologies to promote project efficiency and continuing professional development among their employees.• Responsibilities included RFP and RFI responses, contract and SOW negotiations and resource allocation.• Networked for and identified additional consulting opportunities to position Quantix as a trusted partner.• Developed 2 specialty service lines for Quantix (HL7 interface development and Implementation Project Management), generating nearly 6M in additional revenue within 2 years.

• Managed the Denver Regional Professional Services office of this $2.5 billion healthcare informatics corporation focused on developing software solutions for major health plans to implement Consumer Transparency and Provider Performance Management solutions.• Functioned as Program Manager directing the software implementation services and support and maintenance functions for five nationally recognized health plans.• Managed company’s engagement team with additional responsibility for maintaining and growing all relationships with their national health plan clients.• Provided the interface between clients, remote team members and development and technical staff.• Built and managed relationships across multiple client departments, including business units, IT, IS, PMO and VMO.• Managed relationships and integration activities with third party vendors to enable delivery of turnkey solutions.• Responsibilities included drafting and negotiating Statements of Work/Change Orders, including scope definition, project budget and schedules. • Identified and developed additional revenue generating opportunities for IMS Health products and services.

• Senior Project Manager responsible for management of the complete software development lifecycle for the first applications implemented in the first two major releases in Great West’s $151 million initiative to replace 70% of their core legacy systems. • Managed conversion of pricing data for specialty markets from a standalone pricing application to an enterprise integrated solution, from the Discovery phase through requirements (business & system) through design, development and transition to production.• Simultaneously managed the implementation of a new Provider and Member record matching system to facilitate a higher accuracy rate for claims processing.• Project Manager for the conversion of all data defining Group enrollments, from legacy systems to the news ‘Facets’ platform from TriZetto. Included development in PL SQL, Informatica (ETL) and .Net.

• Liaison for the CHI National Information Technology Center (NITC), CHI corporate business headquarters and the MBOs.• Led the Quality Improvement Group to refine newly implemented project management methodologies including processes, procedures and templates utilized for project tracking and recording.• Project Manager for the implementation and hosting of an enterprise-wide Learning Management System scheduled for implementation within 69 hospitals within 54 Market Based Organizations (MBOs) in 19 states. (Budget: $2.7 million).• Project Manager for the implementation of an enterprise-wide Decision Support System (DSS). (Vendor Selection) Authored the 64 page Request for Proposal (RFP) and coordinated all subsequent activities including vendor responses and demonstrations. (Budget: $7.5 million)• Project Manager for the implementation of a Decision Support System upgrade to five facilities in the state of Washington. • Developed and maintained project plans using MS Project including all tasks, timelines, milestones and resources necessary to keep projects on schedule and within budget.• Scheduled and facilitated status meetings, and report to business and IT sponsors regarding issues impacting the deliverable.• Managed and coordinated the activities of the implementation teams, vendors and technical resources and support teams.• Facilitated Lessons Learned meetings and post implementation and production evaluations.