James Gage Email and Phone Number

Position involves EXCEL uploads into Oracle, manual Oracle entry, and DATACAP Oracle uploads with special attention to accuracy and speed. Position involves internal communication with submission entities to ensure submissions are correct and have the proper sign off from the correct signing authority.

Primary duties included Kronos timekeeping, payroll report creation and maintenance, Interface with H.R. for employee record maintenance, Accurate data entry, and working with employees to resolve payment disparities. Also worked with I.T. and other departments to keep the Kronos system functioning and to resolve any technical issues with the Kronos software.Full-time occasional WFH option flex schedule position.

My primary duties were scheduling appointments for patients at the University Health Science Center's Clinic on the UT Campus. I additionally reviewed patient insurance at point of sale, collected money owed, and did ancillary services billing. Filing and scanning relevant patient paperwork was included in the process.

My primary duties in this position were to administer exams to special needs and disability students. I was responsible for scheduling the tests, proctoring the tests, and ensuring the tests were received by the registrars office as well as entering the test results into the UT Tyler database. I also scheduled MAT, GRE, and ACT testing for the head proctor and provided customer assistance both in person and over the phone. Customer service and discretion in handling sensitive disability documents was crucial and mandated by Federal and State law.

My primary accomplishments were receiving official customer service compliments, aiding in training new employees in their duties, and being top collector for the emergency room for two financial quarters during my employment.Responsibilities included speedy and accurate collection of demographic and billing information from emergency room patients in a fast paced environment, data entry of collected information on MediPac computer system, and subsequent collection of money owed. I was also authorized to set up financing for patients who were unable to pay at time of service. This position also utilized customer service in a hostile environment, and I'm proud to say I received many positive customer service reports and no negative assessments while working at this position.

My Primary accomplishments at the UT Tyler Nursing Department was reformatting our thirty plus computers and reinstalling operating systems, as well as hardware examinations to determine if it was functioning as intended.My responsibilities consisted of checking students into the lab, assisting students and professors with any technical problems, and general maintenance and upkeep of the computers. Phone duties and the scheduling of students to take the Nursing Entrance Test were included, as well as overseeing students while they took the exam.