James Hamlin Email and Phone Number

Sitecore delivers the only complete, composable, cloud-native digital experience platform that seamlessly integrates with your existing systems, enabling unparalleled content management and personalization. With our robust scalability, AI-driven insights, and comprehensive end-to-end solutions, Sitecore empowers businesses to create highly engaging and relevant customer experiences. Backed by a proven track record and global support network, Sitecore helps you drive meaningful interactions, optimize performance, and achieve transformative results from content to commerce.

- 31% Growth FY21; 32% Growth FY22; 26% Growth FY23- Responsible for retaining and growing $12M ACV book of business across 250 customers as well as hunting and landing net new logos in assigned team territory- Recruit, train, and lead a team of 8 AEs; Promoted 12 AEs to more senior roles or management- Develop AEs skills including territory and account planning, needs/value-based discovery, deal execution, consensus building, executive alignment, ROI modeling, negotiating and closing, and forecasting accuracy- Collaborate with 20+ Business Partners to sell all products, solutions, and services offered by Salesforce- Foster a culture of accountability, continuous learning and development, career growth, cross-functional collaboration, customer success, and business results

- Generated $4M net new pipeline through effective account planning and prospecting- Strategic Account Management of named accounts including TransUnion and Zurich Insurance NA - Net new logo generation in 30 named enterprise accounts including Kohl’s, Caterpillar, ComEd/Exelon, NorthernTrust, Northwestern Mutual, Fortune Brands, Ferrara Candy, and Jewel-Osco- Follow Client Engagement Process leveraging MEDDPICC deal qualification framework

Acquired by Seismic in May 2018. - Rebuilt West sales organization to 5 Enterprise AEs and generated $5M+ qualified pipeline- Managed field AEs to generate net new logos from prospecting to close adhering to our six-step sales process with accurate forecasting and pipeline management to drive predictable revenue- Worked with CSO and leaderhsip team on complete overhaul of sales engagement model, messaging, and process including roll out of MEDDIC - Led design of Commercial/Mid-Market offering reporting directly to CEO; core member of integration team after KnowledgeTree acquisition to develop go-to-market strategy of SMB solution

- Presidents Club winner 2016- Personally grew Stryker from $300K to $1.2M ACV- Lead a team of 6 AMs & SAMs managing 100+ customers and $20M+ ACV- Increased customer retention to 95% logo retention and 100%+ ACV attainment factoring in churn- Redesigned account management model resulting in multi-year bookings growth, favorable contract terms, and improved customer satisfaction scores- Top accounts: ADP, Citrix, UPS, Office Depot, Rockwell Automation, Iron Mountain, PTC, CenturyLink, Visa

- 2012 Rookie of the Year; 2013, 2014, 2015 Presidents Club winner at over 100% to objective- Managed relationships with 20 existing customers in SMB to Fortune 500 representing over $4M ACV- Responsible for renewal, cross-sell/up-sell, and maintaining positive business relationships with cross-functional team of executive stakeholders in sales, marketing, and operations within each customer- Key customers included Walgreens, Zebra Technologies, Xilinx, Microchip, Blackboard, Trustwave

BigMachines was acquired by Oracle in 2013 for $400M; BigMachines is the global leader in cloud-based configuration, pricing, quoting and proposal generation applications, helping companies Sell More and Sell Faster.- Net new logo generation in eight state territory in central and southern United States- Partnered with SDR, Solution Engineer, technical teams, and other internal resources on deal execution- Key skills developed include territory planning, account planning, prospecting, discovery, process mapping, building ROI models, presenting to C-Level executives, negotiating contract terms, closing

- Presidents Club Winner 2010; Over 100% to quota and net gain objective 4 of 5 years- Promoted twice from Inside Sales to Outside Sales then Sr. Account Executive- Conducted discovery and needs analysis to develop multi-faceted print and online marketing campaigns - Responsible for growing a book of 250 current clients with $750k annual spend as well as generating new business within assigned territory

- Inside & Outside sales of telecommunications solutions to small and medium sized businesses- Worked with C-level executives and IT managers at small and medium sized businesses in the Chicago region to streamline their telecommunications and data services- Promoted to Client Success Manager ensuring that existing customers were on the most current technologies and best possible rate programs to drive better business outcomes