James Rice Iii Email & Phone Number

Charlotte, NC, US

• Manage comprehensive communication channels, overseeing the association’s website, social media profiles, and mass email distribution.
• Develop, produce, and refine original content across platforms to enhance engagement and visibility.
• Design digital and print assets adhering to brand guidelines, ensuring consistent and impactful messaging.
• Act as primary communication liaison between the association and member churches, fostering collaborative relationships.

Washington, D.C., US

• Efficiently sorted and sequenced all classes of mail, optimizing delivery routes and maintaining compliance with postal regulations.
• Utilized portable electronic scanners to ensure accurate tracking and documentation of mail delivery.
• Delivered mail on foot or by vehicle along established routes, adhering to schedules and providing excellent customer service.

San Francisco, California, US

• (Layoffs impacted this role in December 2022)In six months, with no prior experience, I - influenced 255 total Opportunities- Created $2.3M in Stage 1 Net New ACV and $544k in Closed Won Net New ACV -Surpassed my quota.
• Identified and developed new business prospects from multiple sources, including inbound marketing leads, to create sales-ready opportunities for Account Executives.
• Performed high-level discovery calls to understand customer needs and align them with product offerings, contributing to a high-performing sales team environment.
• Enhanced sales operations by contributing to the innovation of internal processes, aiding in the scalable growth of the sales organization.

• Developed and implemented a comprehensive communications strategy, enhancing brand visibility and engagement through effective media relations and dynamic social media content creation.
• Cultivated and maintained robust partnerships with community stakeholders, leveraging these relationships to surpass fundraising targets and bolster organizational capacity.
• Orchestrated a record-breaking holiday-giving campaign and administered a volunteer training program, contributing to the organization’s strategic objectives and operational efficiency.

• Orchestrated event project plans, ensuring successful execution and accessibility for youth, while adapting to evolving COVID-19 health policies.
• Developed and executed a marketing strategy, increasing holiday giving program donations by 20%, and effectively managed social media campaigns.
• Administered volunteer program and oversaw financial aspects, including vendor contract negotiations and invoice processing.

• Provided case management services, offering supportive counseling and essential resource referrals to assist underserved youth and their families.
• Authored and facilitated a pioneering support group curriculum tailored for BIPOC youth, addressing unique challenges and promoting community support.
• Enhanced the volunteer program by developing and introducing a comprehensive training initiative, while also managing an emergency financial assistance program to support youth in crisis.

• Facilitate discussion groups
• Staff Drop-In Space
• Assist with social and community service events

Charlotte, US

• Established and implemented a comprehensive standard operating procedure guide, enhancing the consistency and quality of tour guide training and development.
• Developed and executed the inaugural social media marketing strategic plan, optimizing the company's online presence and customer engagement.

Charlotte, US

Charlotte, NC, US

• Developed staff schedules in line with human resource budget
• Recruited, interviewed, hired, and trained new staff members
• Wrote and maintained up-to-date training manual, operational guide, and inventory spreadsheets
• Created weekly staff updates on operational changes and sales goals
• Organized, planned, and facilitated staff’s yearly orientation and training
• Reconciled cash registers, tracked store’s revenue and customer counts

Charlotte, NC, US

• Wrote and maintained store’s training manual
• Created, funded and facilitated store’s employee rewards program
• Supervised and monitored baristas
• Trained new baristas on Starbucks standards and practices

Charlotte, NC, US

• Provided customer service maintaining corporate standards
• Created hand-crafted beverages to brand standards
• Completed cash, debit, and credit card transactions swiftly and accurately

• Created center programming with the Director of Programs
• Provided operational and administrative support
• Facilitate youth drop-in and discussion groups

Seattle, WA, US

Provided customers with unique hand crafted beverages.Maintain health and cleanliness standards Provided superior customers service by maintaining the Starbucks attitudes of Be Welcoming, Be Genuine, Be Considerate, Be Involved, and Be Knowledgeable

B A, Communication

Certified Professional Coach, Professional Coaching