Jim Rittenhouse, Mba Email & Phone Number

London, Gb

Leading a team that spanned the globe I developed a transformative, industry leading technology solution for the tax consulting practice that has resulted in 20% growth in the practice over the past 3 years. Provide innovative, cost-effective technology solutions for a multitude of sub-service lines within the tax consulting practice that has resulted in 15% growth in ROI over the past 3 years.

Franklin, Tn, Us

Spearheading the development of leading-edge applications and data-driven solutions within the traditional mortgage industry that utilize microservices architecture built on contemporary open-source technologies like Docker, Apache Kafka and Kibana.

Chicago, Il, Us

Responsible for driving forward the product roadmap and managing the product life-cycle of the $100 million portfolio of managed network service offerings. Utilizing exhaustive market research methodologies I've identified new product opportunities to drive revenues and customer growth. Working cross-functionally with the sales, operations and engineering teams I am responsible for the continuous evolution and servicing of the current product offerings. Leading the development of new transformative software-defined network (SDN) products that virtualize network functions within the WAN (SD-WAN); and secure, direct connectivity solutions into public cloud service providers like AWS and Microsoft Azure.

Chicago, Il, Us

Developed analytics and strategic initiatives to drive continuous product improvements in providing oversight and management of product lifecycle across the entire line of data aggregating products. To improve efficiencies and total ROI I was responsible for the development of relationships with offshore suppliers, including negotiation of terms, development and management of offshore supplier processes that resulted in 55% increase in total production while decreasing costs by 20%. In providing cross-functional team management I utilized customer data analytics in developing product line enhancements and expansions that resulted in decreased churn rates and total revenue increases across the product lines. Working with the sales team developed a targeted marketing campaign that resulted in an 85% increase in YOY product trials.

Chicago, Illinois, Us

Oversaw the development and management of an online publication for construction industry professionals that required continuous adaptation to address the evolving needs of a diverse base of construction industry professionals. Working within a dynamic, data-analytics environment I developed content strategies that supported product line expansion, sales growth and profitability while driving operational efficiency that resulted in annualized growth of 14% over the past three years. Utilizing cross-functional team management between IT, offshore reporting, research and sales teams I developed procedures that resulted in growing the subscription base from 50 to 25,000 total subscribers. Led cross-functional team to develop searchable document product feature and product line expansion into Canada that increased subscriptions of high-value building product manufacturer client segment by 50% YOY.

Chicago, Illinois, Us

Utilizing research and outreach methods I developed over 60,000 sources providing construction project information. Developed training documents and corresponding product information supply chain procedures to integrate efforts between domestic and offshore staffs that totaled 130 members. Oversaw and developed staff production standards to ensure production goals were met to satisfy overall organizational sales initiatives.

Chicago, Illinois, Us

Managed a team of 45 reporters with a focus on obtaining regionally based production targets to attain regional sales targets. As team leader tasks included the development and delegation of training procedures and guidelines and the development and sustainment of regionally based construction industry contacts. Mediated and resolved complaints from clients and construction data sources specific to team generated data

Chicago, Illinois, Us

As a researcher I was tasked with obtaining construction project leads, contacting all construction professionals associated with the projects and publishing all confirmed project details provided to the firm's subscribers.

Obtained series 6 certification to provide maintenance of shareholder accounts. Utilizing financial market trend analysis I offered product specific guidance to meet shareholder investment goals.

Initiated and conducted mortgage refinancing transactions that included providing loan consolidation advice to clients.

Master Of Business Administration (Mba), Business Administration, Management And Operations, Marketing

Bachelor Of Arts (B.A.), Economics