James Hough Email and Phone Number
James Hough work email
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James Hough personal email
James has over 26 years experience leading service, sales, and marketing business transformation programmes across a range of industries, including retail, oil & gas, healthcare, security, facilities management, manufacturing, consumer goods, utilities, automotive, and industrial vehicle maintenance. A good communicator, adept at working at senior levels, and a strong track record of leading large scale and complex projects to a successful outcome. James regularly gets 10 out of 10 Customer Satisfaction (CSAT) scores from clients.Certified in ServiceMax Core, ServiceMax Asset 360, Salesforce Administration and Salesforce Service Cloud, James has built up extensive knowledge and experience in ServiceMax, Salesforce, and SAP solutions, including many successful initiatives to integrate cloud solutions to SAP and other ERP solutions using Boomi, Jitterbit, and Mulesoft to name a few.James' international project experience includes strategy and roadmap, business process and solution architecture design, project management, client management, pre-sales and bid work. James is an experienced practice manager and mentor, having managed and developed teams in a number of organisations. James' most recent engagements include various service transformation projects using ServiceMax, Salesforce, SAP and Microsoft technology in Europe, the Middle East, and North America.Specialties: SAP | ServiceMax | Salesforce | Service, Sales and Marketing Transformation | Strategy & Roadmap | Project Management | Practice Management | Solution Architecture
Servicemax, A Ptc Technology
View- Website:
- servicemax.com
- Employees:
- 438
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Practice Director – Servicemax Professional Services EmeaiServicemax, A Ptc TechnologyStirling, Gb
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Programme Management DirectorServicemax Feb 2021 - PresentPleasanton, Ca, UsResponsible in EMEA for project delivery quality assurance on key projects; supporting sales bids and shaping professional services proposals; project methodology and project manager mentoring; and to act as a senior project manager for various ServiceMax projects. Leading international and regional projects for service transformation, highlights include: Global ServiceMax roll out in Oil & Gas; Global ServiceMax & SAP transformation in Airport Security; Global Healthcare transformation using Salesforce, Asset 360 and SAP; and an industrial vehicle maintenance transformation in the USA with ServiceMax and Microsoft AX.
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Emea Principal Project ManagerServicemax Jul 2019 - Feb 2021Pleasanton, Ca, UsResponsible in EMEA for project delivery quality assurance on key projects; project methodology and project manager mentoring; and to act as a senior project manager for various ServiceMax projects in EMEA and internationally.
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Project Manager, Professional ServicesServicemax Oct 2017 - Jul 2019Pleasanton, Ca, UsDelivering local and global service transformation projects, including Saudi Arabia, UAE, France, Germany, U.K., Switzerland, Spain, Sweden.
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Solution PrincipalAgilityworks Limited Apr 2017 - Oct 2017Oxford Business South, Oxford, GbResponsible for presales, solution architecture, and project management in Customer Engagement and Commerce solutions for AgilityWorks in the Middle East. -
Customer Management Capability LeadAgilityworks Limited Aug 2012 - Oct 2017Oxford Business South, Oxford, GbResponsible for leading engagements in the Customer Engagement and Commerce domain, including Sales, Service, Marketing, and Digital Transformation projects using SAP software.Project engagements include strategy and roadmap, business solution architecture, global template design, full lifecycle solution implementation, programme and project management.Responsible for line management and growth of the delivery team.
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Crm & Order-To-Cash Solution DirectorAtos International Feb 2010 - Aug 201295877 Bezons, FrSAP CRM & Order to Cash Solution Director at Atos UK. Responsibilities included line management of OTC Practice (35+ headcount); strategy and direction; sales support; project managing complex SAP CRM & SAP ERP transformation projects; and Global CRM Champion responsible for building collaboration between global business units. -
Crm Managing ConsultantAxon Oct 2008 - Dec 2009Responsible for managing the Master Data Management domain on a large SAP business transformation in financial services for consumer engagement across digital, service, and marketing touch points.
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Senior Crm ConsultantAtos Origin Jan 2007 - Oct 200895877 Bezons, FrResponsible for leading, architecting and project managing a number of large scale SAP customer service, sales, and marketing projects in manufacturing, consumer goods, and the public sector.
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Senior Sap Crm And Business Intelligence ConsultantDe Villiers Walton Mar 2005 - Dec 2006Englefield Green, Surrey, GbResponsible for leading, architecting and project managing a number of customer service transformations using SAP CRM and related technologies in the consumer goods and manufacturing sectors. -
Sap Crm And Business Intelligence ConsultantItnet Apr 2003 - Oct 2004Lomé, Togo, TgResponsible for leading the CRM and Reporting streams for large transformation projects in Local government, including: Glasgow; Staffordshire; Buckinghamshire; and Richmond. -
Sap Crm ConsultantGedas Jan 2002 - Mar 2003Detroit, UsResponsible for the design and implementation of marketing solutions on a customer transformation project at Bentley Motors. -
Sap Basis And Crm ConsultantRealtech Ag Sep 2000 - Dec 2001Leimen, Baden-Württemberg, DeResponsible for Technical (SAP Basis) and CRM project delivery on a number of European projects.Responsible for business development for the UK subsidiary. -
Sap Basis ConsultantDruid Systems Limited (Acquired) Sep 1998 - Sep 2000
James Hough Skills
James Hough Education Details
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Henley Business SchoolMba -
University Of WarwickHistory
Frequently Asked Questions about James Hough
What company does James Hough work for?
James Hough works for Servicemax, A Ptc Technology
What is James Hough's role at the current company?
James Hough's current role is Practice Director – ServiceMax Professional Services EMEAI.
What is James Hough's email address?
James Hough's email address is ja****@****gin.com
What schools did James Hough attend?
James Hough attended Henley Business School, University Of Warwick.
What skills is James Hough known for?
James Hough has skills like Crm, Business Intelligence, Sap, Pre Sales, Solution Architecture, Team Leadership, Consulting, Management, Business Development, Project Management, Leadership, Strategy.
Who are James Hough's colleagues?
James Hough's colleagues are Devin Walker, Veerendra Moodbidri, Eva Villegas Villegas, Gwendal Dussart, Angel Estremera, Alistair Mack, Karen Dawn Plaskon.
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