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James Hough Email & Phone Number

Practice Director – ServiceMax Professional Services EMEAI at ServiceMax, a PTC Technology
Location: Stirling, Scotland, United Kingdom 14 work roles 2 schools
1 work email found @servicemax.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Role
Practice Director – ServiceMax Professional Services EMEAI
Location
Stirling, Scotland, United Kingdom
Company size

Who is James Hough? Overview

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Quick answer

James Hough is listed as Practice Director – ServiceMax Professional Services EMEAI at ServiceMax, a PTC Technology, a with 438 employees, based in Stirling, Scotland, United Kingdom. AeroLeads shows a work email signal at servicemax.com and a matched LinkedIn profile for James Hough.

James Hough previously worked as Programme Management Director at Servicemax and EMEA Principal Project Manager at Servicemax. James Hough holds Mba from Henley Business School.

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Email format at ServiceMax, a PTC Technology

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{first}.{last}@servicemax.com
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Profile bio

About James Hough

James has over 26 years experience leading service, sales, and marketing business transformation programmes across a range of industries, including retail, oil & gas, healthcare, security, facilities management, manufacturing, consumer goods, utilities, automotive, and industrial vehicle maintenance. A good communicator, adept at working at senior levels, and a strong track record of leading large scale and complex projects to a successful outcome. James regularly gets 10 out of 10 Customer Satisfaction (CSAT) scores from clients.Certified in ServiceMax Core, ServiceMax Asset 360, Salesforce Administration and Salesforce Service Cloud, James has built up extensive knowledge and experience in ServiceMax, Salesforce, and SAP solutions, including many successful initiatives to integrate cloud solutions to SAP and other ERP solutions using Boomi, Jitterbit, and Mulesoft to name a few.James' international project experience includes strategy and roadmap, business process and solution architecture design, project management, client management, pre-sales and bid work. James is an experienced practice manager and mentor, having managed and developed teams in a number of organisations. James' most recent engagements include various service transformation projects using ServiceMax, Salesforce, SAP and Microsoft technology in Europe, the Middle East, and North America.Specialties: SAP | ServiceMax | Salesforce | Service, Sales and Marketing Transformation | Strategy & Roadmap | Project Management | Practice Management | Solution Architecture

Listed skills include Crm, Business Intelligence, Sap, Pre Sales, and 26 others.

Current workplace

James Hough's current company

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ServiceMax, a PTC Technology
Servicemax, A Ptc Technology
Practice Director – ServiceMax Professional Services EMEAI
Stirling, GB
Website
Employees
438
AeroLeads page
14 roles

James Hough work experience

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Programme Management Director

Current

Pleasanton, Ca, Us

Responsible in EMEA for project delivery quality assurance on key projects; supporting sales bids and shaping professional services proposals; project methodology and project manager mentoring; and to act as a senior project manager for various ServiceMax projects. Leading international and regional projects for service transformation, highlights include: Global ServiceMax roll out in Oil & Gas; Global ServiceMax & SAP transformation in Airport Security; Global Healthcare transformation using Salesforce, Asset 360 and SAP; and an industrial vehicle maintenance transformation in the USA with ServiceMax and Microsoft AX.

Feb 2021 - Present

Emea Principal Project Manager

Pleasanton, Ca, Us

Responsible in EMEA for project delivery quality assurance on key projects; project methodology and project manager mentoring; and to act as a senior project manager for various ServiceMax projects in EMEA and internationally.

Jul 2019 - Feb 2021

Project Manager, Professional Services

Pleasanton, Ca, Us

Delivering local and global service transformation projects, including Saudi Arabia, UAE, France, Germany, U.K., Switzerland, Spain, Sweden.

Oct 2017 - Jul 2019

Solution Principal

Oxford Business South, Oxford, Gb

Responsible for presales, solution architecture, and project management in Customer Engagement and Commerce solutions for AgilityWorks in the Middle East.

Apr 2017 - Oct 2017

Customer Management Capability Lead

Oxford Business South, Oxford, Gb

Responsible for leading engagements in the Customer Engagement and Commerce domain, including Sales, Service, Marketing, and Digital Transformation projects using SAP software.Project engagements include strategy and roadmap, business solution architecture, global template design, full lifecycle solution implementation, programme and project management.Responsible for line management and growth of the delivery team.

Aug 2012 - Oct 2017

Crm & Order-To-Cash Solution Director

95877 Bezons, Fr

SAP CRM & Order to Cash Solution Director at Atos UK. Responsibilities included line management of OTC Practice (35+ headcount); strategy and direction; sales support; project managing complex SAP CRM & SAP ERP transformation projects; and Global CRM Champion responsible for building collaboration between global business units.

Feb 2010 - Aug 2012

Crm Managing Consultant

Axon

Responsible for managing the Master Data Management domain on a large SAP business transformation in financial services for consumer engagement across digital, service, and marketing touch points.

Oct 2008 - Dec 2009

Senior Crm Consultant

95877 Bezons, Fr

Responsible for leading, architecting and project managing a number of large scale SAP customer service, sales, and marketing projects in manufacturing, consumer goods, and the public sector.

Jan 2007 - Oct 2008

Senior Sap Crm And Business Intelligence Consultant

Englefield Green, Surrey, Gb

Responsible for leading, architecting and project managing a number of customer service transformations using SAP CRM and related technologies in the consumer goods and manufacturing sectors.

Mar 2005 - Dec 2006

Sap Crm And Business Intelligence Consultant

Lomé, Togo, Tg

Responsible for leading the CRM and Reporting streams for large transformation projects in Local government, including: Glasgow; Staffordshire; Buckinghamshire; and Richmond.

Apr 2003 - Oct 2004

Sap Crm Consultant

Detroit, Us

Responsible for the design and implementation of marketing solutions on a customer transformation project at Bentley Motors.

Jan 2002 - Mar 2003

Sap Basis And Crm Consultant

Leimen, Baden-Württemberg, De

Responsible for Technical (SAP Basis) and CRM project delivery on a number of European projects.Responsible for business development for the UK subsidiary.

Sep 2000 - Dec 2001

Sap Basis Consultant

Druid Systems Limited (Acquired)
Sep 1998 - Sep 2000
Team & coworkers

Colleagues at ServiceMax, a PTC Technology

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2 education records

James Hough education

Mba

Henley Business School

Bachelor Of Arts (B.A.), History

University Of Warwick
FAQ

Frequently asked questions about James Hough

Quick answers generated from the profile data available on this page.

What company does James Hough work for?

James Hough works for ServiceMax, a PTC Technology.

What is James Hough's role at ServiceMax, a PTC Technology?

James Hough is listed as Practice Director – ServiceMax Professional Services EMEAI at ServiceMax, a PTC Technology.

What is James Hough's email address?

AeroLeads has found 1 work email signal at @servicemax.com for James Hough at ServiceMax, a PTC Technology.

Where is James Hough based?

James Hough is based in Stirling, Scotland, United Kingdom while working with ServiceMax, a PTC Technology.

What companies has James Hough worked for?

James Hough has worked for Servicemax, A Ptc Technology, Servicemax, Agilityworks Limited, Atos International, and Axon.

Who are James Hough's colleagues at ServiceMax, a PTC Technology?

James Hough's colleagues at ServiceMax, a PTC Technology include Maria Sykes, Jairam Chickerur, Pallavi Kotgiri, David Yang, and Sesha Sayana Reddy B.

How can I contact James Hough?

You can use AeroLeads to view verified contact signals for James Hough at ServiceMax, a PTC Technology, including work email, phone, and LinkedIn data when available.

What schools did James Hough attend?

James Hough holds Mba from Henley Business School.

What skills is James Hough known for?

James Hough is listed with skills including Crm, Business Intelligence, Sap, Pre Sales, Solution Architecture, Team Leadership, Consulting, and Management.

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