James Rood, Asq Cmq/Oe, Cqe, Ssgb Email & Phone Number

Provides key customer contact and leadership for plants in the US and Canada with expertise, experience and success in best practice sharing and risk analysis resulting in cost reductions and improvements in customer satisfaction!

Murfreesboro, Tn

Powertrain North America

Responsible for executing and coordinating all the WCM Activities of Sanford which include projects coordination, meetings, coaching, supporting and following up each Pillar in achieving their targets on time and in a quality manner, escalating issues to WCM Owner (Plant Manager), and providing professional updates to management. • Lead activities to improve WCM score from 20 points in 2012 to 31 points in 2013. • Focus Improvement Pillar Leader. • Trainer and coach in Quality, Logistics, Cost Deployment, Safety, Environment, People Development, Autonomous Maintenance, Professional Maintenance, Focused Improvement, Early Equipment Management, Workplace Organization.

Sanford, Nc

Managed over 15 Quality Auditors, Planners, and Analysts in the plant to improve the Quality to single digit PPM. • Products & Processes include Aluminum Die Cast, Plastic Injection Molding, Machining and Assembly processes for Chrysler, Volkswagen, Harley Davidson, and Mercury Marine. • World Class Manufacturing Pillar leader with experience in training, teaching, coaching, leading and inspiring others with the tools of Kaizen: 5W+1H, 4M Analysis, 5Why, 5G, TWTTP/HERCA, OPL, SOP, 5Q0D, QG, X and QM. • Skills include Layered Process Audit (LPA), QA Network, SPC, Management & Supervision, QG, QA Network, Fast Response, and Capability Management. Experience in PSO, SRE, Run at Rate for new products and processes.

Developed, led, and managed Quality System using Incoming, In-line, and Outgoing roadmap•Headed Warranty Disposition Review Board consisting of executive managers. Achieved goal of 50% cost reduction in warranty costs in 1 year which saved the company over $1/4 Million. •Coordinated plans and effectively communicated with suppliers of fabricated assemblies and domestic and global distributors and customers using muliiple MS databases including PowerTak, an innovative system used to facilitate customer driven project quality management. •Effectively used Quality tools for improving processes, analyzing problems, reducing costs, finding solutions, and presenting results in Minitab and Excel using capability analysis, design of experiments, COQ analysis, Pareto analysis, SWOT analysis, 8D, Root cause analysis, Risk analysis, Flow charts, and Check sheets

Managed overall quality of a business unit that manufactures automotive components.Eliminated costly parts defects and consequent lost customers by identifying process deficiencies, conducting root-cause analyses, generating a multitude of solutions, crafting cost-effective solutions, implementing, monitoring and following-up through audits, and ensuring complete and permanent problem resolution.Reduced operational and labor costs while improving organizational effectiveness by leading Kaizen events that instilled new manufacturing techniques, resulting in more fully utilized existing technology. Streamlined processes, automated equipment, and significantly reduced paper reporting and downtime.Developed a QIP Status Report to better organize, track, and follow-up on customer concerns. The new method immediately replaced the old method of tracking customer concerns, was recognized by the registrar as obvious continuous improvement, and helped reduce cycle time of QIP closure by 50%.

Led quality assurance effort for a shift of production with annual volumes reaching 14 million pieces.Achieved man / machine separation on equipment, increasing quality by allowing operators to focus on improving the process rather than inspecting parts. Reduced layout inspection time 50% while increasing the accuracy and repeatability of results.Led implementation of new technology and equipment, designed cost effective processes and procedures, and performed associated training.

Traced back product non-conformances to the source for solutions that saved the company $0.5 million. Managed the company calibration system, performed first article inspection and frequent audits.

Master Of Science - Ms, Quality Systems

Bachelors, Industrial Technology

Magna cum laude, 3.85 GPA