James Rossillo Email & Phone Number

Irvine, Ca, Us

Rosemead, Ca, Us

Senior Manager of Corporate Communications and Philanthropy OperationsResponsible for optimizing operational performance by providing the department with data and insights to maximize its processes using analytics aligned with industry trends and best practices. Create, implement, and monitor department operations, goals, budgets, and project intake and review. Responsible for vendor management, including contract processing and renewals. Ensure the quality, accuracy, and timeliness of content created across the department; manages content distribution on company websites and maintain a comprehensive content library. Manage department meetings and corporate events. Oversee development and submission of award applications for company recognition and brand enhancement. Analyzes and recommends, as appropriate, the latest communications tools, programs, and applications to ensure the department is operating effectively and efficiently both now and in the future.Manage, train, and develop team members by providing timely feedback, coaching, and support. Consistently demonstrates Company values through decisions and actions. Promote the Company’s safety culture to ensure a safe work environment.Led Artificial Intelligence effort throughout the enterprise as an SME and AI champion.FEMA Incident Command System certified Public Information Officer.

Rosemead, Ca, Us

Build effective learning teams, including decisions regarding pay, termination, interviewing, hiring, terminating, onboarding, performance managing, offboarding, and supervising contingent employees to successfully meet compliance and business needs. Lead assessment and evaluation strategies to measure the effectiveness of training programs to meet learning objectives. Lead communications efforts to support training delivery for significant training efforts. Managed multiple vendors to contract and statements of work and budget for large-scale corporate-wide endeavors. Provide mentoring, including five employees who received promotions (internal and external). Leadership and project management for all Safety Culture projects and Inclusion and Cultural Literacy training to the enterprise. Results include higher quality (shorter, more impactful courses), satisfied internal partners, more diverse ideas and methodologies in developing and delivering training. Developed EL&D’s compliance training strategy resulting in 75% improvement over industry baseline for seat time, 20% reduction in courses, and 100% compliance training completions. Provided remediation plans and actions for enterprise-wide deployments. Created process and infrastructure for departmental project reporting, forecasting, and resource capacity, including automated forms and dashboards.Implementation of Agile and Design Thinking methodologies for an average 150% increase in project efficiency and an average reduction of over 35 working days per project. Implemented process improvements (including Lean 6 Sigma consultations) to bring average project timelines to <12 weeks. Provided coaching and feedback to leaders. Provided coaching, feedback and upskilling to matrixed reports. Manage, assess, and track data from training and leverage metrics to draw meaningful insights. Manage, train, and develop staff by providing timely feedback, coaching and support.

Rosemead, Ca, Us

Development of leadership, individual contributors and compliance courses. Provide vison and strategy for course deployment and development of instructional materials. Coach team members in the Instructional Design approach to learning and development. Upskill/develop co-workers in all technical work and tools. Provide coaching and mentoring for co-workers. Provide input to departmental strategy for technology. When needed identify project scope, description, constraints, risks, timeline, communication plan, and budget forecasting. Lead cultural change efforts around impactful learning and development. Lead large scale initiative to solve issues regarding customer satisfaction and capital spend loss regarding the IPSEC process. Participated in an Employee Related Expense Affordability initiative saving the business ~ 23 million dollars. Managed the completion of 37 videos leading to ~$300,000 in savings. Presented E-Crew assessment and development program at an industry convention (DevLearn 2018).

Leadership accomplishments: Grew marketing team from 0 to 5 people. Expanded scope of portfolio to include branding, social media, awards, all marketing materials and content, internal and external communications, communication tools, and digital technologies. Introducing new strategies such as focused marketing to unique audiences, applying branding and marketing to more prestigious awards, distribution through multiple channels from multiple sources using single content assets, and using a form-based process for project requests and tracking. Content and Channel Strategy accomplishments Redefined the strategy vision, roadmap gaining approval from Executives. Developed engagement metrics to quantify membership engagement and segment members into high, medium, and low engagement band. Effectively execute the strategy by transforming the overall content strategy, brand and improved reputation through increased branding, larger distribution of content through more channels (increased usage of social media, focused messaging during live events, and greater use of the newsletter as a narrative device, resulting in 150% increase in engagement seen through surveys, participation in events, and membership response to communications vs. years prior.Agile Marketing Created responsibility matrix for each role to ensure responsibility and accountability. Redefined project processes to meet the needs during COVID-19 and work-from-home. Maintained strict timelines and protocols to ensure timely quality products.

Leadership accomplishments: Collaborated with client media departments to manage, assess, and track data from content created and leverage metrics to draw meaningful insights; tracked metrics to identify the right channels for content and helped influence and shape decisions.Content and Channel Strategy accomplishments Created marketing and promotional 2D animations (2-10 minutes vignettes) for various high-profile clients including Jay Mohr, Adam Carolla, Joe Koy, The Mark in the Morning Show, and Black Sheep for distribution through various channels and platforms. Identifying gaps and making recommendations for engagement with current and potentially new platforms. Leveraged various channels (YouTube, Podcast, Radio, Live Events, Reddit, Facebook, etc.) to deploy single asset content distribution across all channels.

Irvine, California, Us

Lead teams developing systems and technical training materials for Department of Defense contracts. Worked closely in conjunction with Georgia Tech Research Institute regarding UI/UX. Coached and provided feedback to team members in the Instructional Systems Design (ISD) approach to curriculum development. Make decisions and recommendations regarding hiring, promotion, appropriate pay, rewards/recognition, succession planning, performance management, and termination. Coach and provide feedback to team members on development and performance. Lead ISD and Multimedia Teams including project budgeting, scope, timeline, roles, tasking, and customer interfacing. Mentor and coach Instructional Designers and Multimedia Artists in their work and career. Counsel teams to develop role specific skills for future state strategy.

Deliver training and post training support for 43,000 employees nationwide on technical systems and hardware. Implement the full courseware development cycle. Provide vison and strategy for course deployment and development of instructional materials. Coach and provide feedback to team members in the Instructional Systems Design (ISD) approach to curriculum development. Provide recommendations regarding hiring, promotion, appropriate pay, rewards/recognition, succession planning, performance management, and termination. Coach and provide feedback to team members on development and performance. Developed and produce training/educational materials and manuals for print and electronic delivery. Research and report on innovative solutions for distance education solutions. Received Award for Innovation, 01/2008. Received Client Recognition Award 2008 and 2009. Received Team Achievement Award 2008. Liaised between senior management and team during performance or interpersonal issues.

Deliver training and post training support for 43,000 employees nationwide on technical systems and hardware. Interface with subject matter experts (SMEs), management, and technical staff to develop training content that is accurate, effective, and instructionally sound. Implement the full courseware development cycle. Provide vison and strategy for course deployment and development of instructional materials. Coach and provide feedback to team members in the Instructional Systems Design (ISD) approach to curriculum development. Coach and provide feedback to team members on development and performance. Developed and produce training/educational materials and manuals for print and electronic delivery. Design and develop multimedia education materials, videos and interactive documents. Research and report on innovative solutions for distance education solutions. Received Award for Innovation, 01/2008. Received Client Recognition Award 2008 and 2009. Received Team Achievement Award 2008. Provided weekly status reporting for senior leadership and executives. Liaised between senior management and team during performance or interpersonal issues. Lead ISD and project manager on 2015 CSAT training (Agency wide requirement for all employees) Sole ISD, Project Manager and Graphic Artist on 2015 Privileged User and System Owner training.

Leadership accomplishments: Lead and supervised a team of 7 employees producing all communications, marketing material, branding, and advertising for all channels (Television, Radio, and Print). Managed a team and budget needs of all internal operations, clients, and partners. Identified gaps and made recommendations for engagement with current and potentially new platforms for increased client ROI. Upskilled all direct reports in digital photography, graphic arts, video, audio, and AV editing/production.Content and Channel Strategy accomplishments Managed, assessed and tracked data from various sources (including client tools, Nielson, and Print) and leverage metrics toward significant insights; reported metrics and identified media (Television, Print, or Radio) channels for content to help influence and shape decisions by consumers. Implemented transition from U-Matic analog cassette production to fully digital production.Managing Performance Make, recommend, and/or approve employment decisions. Instituted weekly project updates and cross functional data tracking between account managers, client sales, and production timelines to ensure process integrity and employee performance. Provided 30/60/90 day performance evaluations to all new direct reports. Provided bi-annual evaluations to long term direct reports with action plans for development and performance.

Bachelor Of Arts (B.A.), Multi/Interdisciplinary Studies

Master Of Arts (M.A.), Adult Learning Theory