Initially greet clients in a friendly and accommodating manner.Project management.Intake client vehicles, obtaining all relevant and pertinent information.Delegate repair orders to proper technicians and track workflow throughout the entire process.Inform and advise clients of repairs needed on their vehicles, prioritizing the necessary repairs based on individual clients goals.Sell service workWork with technicians to source correct parts and inform clients of workflow and timeline

Foster and maintain relationships with active students and graduates, building rapport to create trust and buy-in from those individuals.Actively listen to and dissect the career aspirations of current students and graduates to creatively find and place them in gainful, long-term positions that are both in-field and meaningful for those students/graduates.Aggressively seek-out and qualify prospective employers with in-field opportunities to create lasting, mutually beneficial relationships that both aide in those companies long-term employment strategies, and create gainful employment opportunities for our students/graduates.Document and maintain student placement records and reports in accordance with Standards of Accreditation.Teach the Professional Development course where students gain powerful employment search and acquisition skills. Teach students techniques for finding job leads, resume preparation and writing, creating cover letters and compiling references. Also teach students how to conduct themselves in an overall professional manner and general interviewing skills, such as how to answer commonly asked interview questions, what questions they should be asking of the interviewers and other basic job search skills.Social Media Liaison for the Salt Lake Campus. Creating relevant content to drive views and engagement on the Stevens-Henager (Murray, UT) Facebook page. Creating general posts, event pages/posts and Facebook Live event streaming all with an eye on analytics.Constantly creating new and unique marketing materials (flyers, online classified ads, signage) for the Salt Lake campus to promote various campus-wide events and activities.Coordinated on-campus employer presentation with Robert Half. The event had one of the highest numbers of student attendance of any employer event on campus.

Achievements:Top days added in the company for Client Representative in their first two years in October 2016 and April 2017In the top 10 in the company for days scheduled for Client Representatives in their first two years for 6 months straight (February – July 2017)Surpassed my President’s Club goal by $170,000 in just my second full yearGrew by over $800,000 in my second full yearDuties:Responsible for marketing to prospective clients. Including cold calling, prospecting, reverse marketing and generating leads.Also responsible for building and maintaining positive client relationships as well as building excellent internal relationships with other sales reps and business partners to ensure a smooth flow of business.Responsible for managing schedules for clients. Dealing with invoicing and payroll concerns and handling other day-to-day business related concerns.Responsible for building and maintaining a lucrative sales pipeline.Responsible for maintaining and growing a $1.8 million book of business.

Customer interaction, customer service, merchandising, retail sales, inventory, placing orders, vendor interaction, overseeing and delegating tasks to work-study employees, handling anything and everything my supervisor asked; including working outside of normal hours and taking on special projects.

Responsible for generating at least $5000/week in sales as a team to fund production of the student newspaper. Generated an average of over $2000/week individually. Responsible for generating leads and following up on established leads and assuring customer satisfaction throughout the process. Cold calling, face-to-face sales, phone sales, customer service, time management.

First job. Worked average 35 hours/week while in high school. Promoted 3 times in the first 3 years working there; prep service to server to host (highest position in RiverMead dining services).