Stock-take, report on stock variances, report on cost of goods for venues and across the group as a whole, place orders, track deliveries, monitor vendor pricing and enter invoices in POS systems on a weekly basis for 7-9 plus venues.Administrate deployment of POS system new to venues, cleanup and organization of POS system acquired with a new venue, product and pricing, venue promotions and discounts, till layouts, staff log-ons and securities, reporting hierarchies, peripheral hardware and software issues with vendors for 7-9 plus venues with 6 different POS systems (H&L, Quest, OrderMate, Bepoz, POSOrbis and Maitre’D).

Provide point of sale service, support and solutions to a wide range of business types including:Cafes, Restaurants, QSRs, Hotels, Franchise Groups large & small and Retail Outlets.

Casual Position• Software testing – using propriety software, test the data interpretation process and manually update datasets – document software issues and identify issues by repeating the production process to determine where the issue resides within the platform• Data management – track the data production process to the data file associated with each step, track data issues, document issue resolution and if no resolution can be identified, confirm work around process for each data step• Process Improvement – during software testing highlight areas where the process can be streamlined by the reduction of manual processes and the addition of shortcuts• Data Quality – review data sets after each production process is complete, check each data output for accuracy and determine if the correctness of the data output can move the data into the next phase

• Senior Administrator of resort wide point of sale software system - RTP|ONE of Active Network, www.rtp.com - comprised of 105 points of sale (POS) across seven different business units• Develop and train department managers on software standard operating procedures (SOP) • Develop, implement, review and approve external communication of products, packages, and promotions• Audit resort wide products, packages, promotions and POS SOPs • Implement and manage ecommerce website - www.stoweonestore.com• Implement and manage SKIDATA/RTP RFID ticketing and gate access system• Senior Advisor to Vice President/CFO, Director of Sales & Marketing and Director of IT on technical capabilities of software and modules• Create detailed revenue and sale comparison reports for Vice President/CFO and business unit Directors• Principal contact between resort and software vendor for enhancement requests, custom functionality requests, identifying and resolving all software issues• Manage 24/7 resort wide helpdesk support• Problem solved POS Peripheral Hardware Issues

• Maintained a high level of customer satisfaction through answering questions about the resort and the surrounding areas• Helped guests obtain the best possible recreational experience through active listening and effective communication

• Completed site evaluations for homeowners to determine hemlock health and created management programs • Helped the customers to understand pest management options and ensured those steps were the best way to proceed for the customer and the environment• Trained technicians on safety procedures in lab and field techniques • Propagation of the Sasajiscymnus tsugae beetle for release to control the Hemlock Woolly Adelgid (HWA)• Field collection of infested hemlock boughs for use in the laboratory

• Assisted a licensed landscape architect and professional planner in conservation planning using ArcMAP and graphic design software • Worked with clients to review land plans and made changes to incorporate landowner’s ideas and concepts• Facilitated meetings and trainings on land stewardship and watershed awareness• A major project included the Susquehanna Greenway Partnership http://www.susquehannagreenway.org