James Scanlon Email & Phone Number

Norwood, Mass

• Provides assistance to the team by answering daily questions, providing ongoing developmental training to team members, encouraging self-directed research and providing team motivation to meet departmental goals• Continues interactive communication with each team member, promoting and encouraging a positive team atmosphere• Focuses on continuous improvement of the team, identifies the need for ongoing training, and provides recommendations to management• Audits and monitors employee functions to ensure the quality and timeliness of processes• May aide staff in reviewing applications and regulate departmental workload• Provides backup to the supervisor as needed• Address escalated requests and work pieces related to complex member situations keeping supervisor aware of situation and providing documentation• Process inbound enrollment and support calls during high call volume periods• Prepares and distributes call review requests for management• Create and updates documents outlining processes and systems within the department• May attend meetings with other departments to resolve issues and provide updates to the team• Assists with projects as needed

Boston Mass

Property Manager:• Collected monthly rent checks from tenants, while tracking delinquent payments• Selected and oversaw the various vendors for each property• Oversaw the day to day activities of each property• Fielded all tenant requests, complaints, and compliments• Met with key tenants on a weekly/monthly basis• Oversaw the build out of new tenant spaces• Worked directly with leasing agents and prospective tenants• Reviewed the budget variance report on a weekly basis, meeting with P.A. when necessary• Developed and presented a bi-annual budget for investors to review and approveProperty Accountant:Duties cover the full accounting cycle and include but are not limited to:• Posting and/or reclassifying G/L entries, accruals, and amortizations,• Preparing and sending out all Tenant statements,• Reconciling all portfolio bank accounts, balance sheets and aged delinquencies, • Viewing and editing variance reports.• Running payables reports and cutting all operating expense checks,• Viewing budget comparison reports and editing variance reports.• Posting all accounts receivable and accounts payable into the accounting system, • Preparing all capital expense check requests with required back-up,• Creating special reports, invoices and correspondence as needed, • Editing and running final monthly operating reports and closing the period,• Reviewing, amending, and/or creating Lease and Vendor contracts,• Assisting with and/or creating interim and annual budgets for properties.• Create vendor and builder contracts.

Responsible for the afternoon and evening operation of the store. Ensured all of the departments were following their nightly tasks sheets left by the day time managers. Confirmed that each department and the store was broken down, cleaned, and sanitized, than restocked for the next day of business.

Directly supervise and facilitate the interview process for all potential canidates.Supervise with the training and development of all new and current associates within the store. Ensure that the building and all current associates are up to date on all fendral and state laws and regulations and Stop and Shop and Ahold policies and procedures.Facilitate internal audits within the stores.

In charge of balancing club procards for 20+ organizations on campus as well as keeping track of office funds through the use of Microsoft Excel.