James Schaffer Email & Phone Number

Baltimore, MD, US

Atlanta, Georgia, US

Baltimore, Maryland, US

• Spearheaded the creation and deployment of a holistic Product department consisting of strategy, management, marketing, operations and design, with the key mission of transforming Protenus from a single industry.
• Took an immature Drug Diversion product with a handful customers to a top rated Best in KLAS solution in 2022.
• During COVID maintained customer engagement with DAU/MAU never below 58%, maintained an NPS score of 95 for our Patient Privacy Monitoring Product, and doubled revenue over a two year period when most other provider.
• Crafted long term product strategy in conjunction with CEO that led to a $20M+ Series D round.

New York, US

• Led post A-round product strategy and management for a secure healthcare communications platform designed to help providers streamline communication and optimize administrative and clinical workflows. Built out a.
• Increased our ASP 1.75x by integrating our product with our clients EHRs.
• Increased provider-side NPS score from 7 to 36 and patient-side from -1 to 49 in a year.
• Improved onboarding rate, taking it from ~75% to over 95% while significantly reducing the number of FTEs.

New York, US

• Launched Cota Real World Analytics and Point of Care, an oncology data and analytics suite designed to improve the quality and outcomes for patients by standardizing care pathways using real world evidence. Productized.
• Successfully transformed the company’s approach to data and products for oncology providers that increased revenue 2.5 times in 2017 which led to a $40M C-round raise.

New York, US

• Designed a first of kind real world data abstraction platform that transformed unstructured electronic health records into a quality ensured, structured format. Developed and launched oncology research application.
• Deployed 20 providers and 3 NCI sites.
• First to market with a scalable cross-provider oncology based abstraction platform.

• Developed and launched Servo, an MRC accredited 3rd party mobile ad server. Empowered publishers with end-to-end management of mobile advertising campaigns outside the Google ecosystem. Designed Servo Total.
• Achieved successful exit to WPP.
• Created an ultra-efficient, modern user interface that allowed for trafficking of complex ad campaigns in minutes as opposed to Google’s DFP.
• During the first year of deployment it was implemented by three Fortune 25 clients.

Co-founder of app that grew out of a civic hack-day project that predicted an individual’s chances of receiving a parking ticket at various locations in Baltimore. App was mentioned in the Baltimore Sun, Baltimore Magazine, Atlantic Monthly and was described as "The Best Parking App We Have Ever Seen" by CityLab.com.

Baltimore, MD, US

• Delivered new product and marketing strategies and vision for mMedia.com, a self-service advertising platform for advertisers and mobile application publishers. Developed a team responsible for providing quality.
• Led conversion of flash to javascript on a production app while maintaining regular feature release cadence.
• Sustained steady ~25% month-over-month user-base growth.

New York, NY, US

• Delivered UI/UX design and implementation expertise for AdLearn Open Platform, AOL's Reporting, Ad Desk, and PubDesk applications. Collaborated with product managers, sales and technology teams in developing.
• Member of a team credited with designing user experience for one of AOL’s most successful ad serving products, the AdLearn Open Platform.

US

• Transformed a small print-based sports magazine into a dynamic, industry-leading digital publication. Designed and implemented long-term online business strategies that included three major product launches, the.
• Number of unique users tripled in growth across the portfolio.
• Magazine won multiple Folio Awards, beating out title such as ESPN the Magazine on multiple occasions.
• Successful execution of 4 NFL stadium based lacrosse events with average attendance about 10k fans.

US

Re-designed entire magazine, transitioning from a tabloid black-and-white newsprint format to oversized, full-color glossy format which won multiple design, photography, and writing awards. Produced creative and photographic content for 140+ page monthly magazine with a two person creative staff and also recruited a national network of freelance.