James Elliott Email & Phone Number

Winter Garden, FL, US

Orlando, Florida, United States

• Collaborate with our executive and corporate teams to ensure learning and development initiatives are consistent and executed properly and within brand standards.
• Reinstated leadership training and development programs that have not existed since pandemic closure.
• Develop new engaging orientation program for our newest team members.
• Collaborate with our benefits team to design an engaging benefits presentation.
• Plan and design a successful day two orientation program that engages frontline team members as facilitators allowing them to grow professionally and personally.
• Liaison to Universal Orlando Sales and Marketing team to help drive consistency across our divisions.

Orlando, Florida Area

Proud to share Walt Disney's vision of a place where children and parents could have fun together. That is my goal every day. To allow my guests to simply have fun together and to make memories that last a life time.

Disney Destination Resort Sells

• Implement space optimization plan for international & sports guests, maximizing profitability & efficiency.

Winter Park, Florida, United States

• Support student’s educational goals, by efficiently and accurately processing their financial aid portfolio.
• Create and implement team events as a member of the “Fun” Committee. With a focus of building a team that fully works from home.

Lake Buena Vista, FL

• Boost VIP tours and Premium Services sales by designing and facilitating training content.
• Develop and execute a safe and successful VIP experience for the NBA by collaborating cross-functionally on a tight timeline.
• Design an industry-leading VIP guest experience while maintaining strict health and safety standards to attract guests after the 2020 Covid shutdown.
• Plan and implement a system to ensure DOT compliance throughout Disney property, earning a spot as DOT Ambassador for VIP tours.
• Create and implement customized event experiences for the 2020 NBA Bubble, Imagineering, cruise lines, parks, and experiences and products.
• Lead the recruitment and selection process for new VIP tour guides.

4851 S Apopka-Vineland Road, Orlando, FL 32819

• Established a revenue-generating model to allow for paid conventions, establishing relationships with vendors, and outfitting the space for technology and guest accommodations.
• Designed and facilitated all volunteer training programs for 300+ annually.
• Negotiated pricing and contract terms for major personal, business, and philanthropic events.
• Created and implemented an active shooter plan by liaising with local law enforcement, clergy, and industry experts to understand best practices.
• Trained volunteers and staff members on safety practices through various delivery methods to improve participation and effectiveness.

Orlando, Florida Area

• Boosted sales for top tier clients +30% by understanding their unique needs and developing sales, marketing, and training materials to support their efforts.
• Increased visitation on Norwegian Cruise Line +20% through consultative selling techniques.
• Trained clients on product offerings by facilitating training courses for 10 – 1,000+ individuals.
• Developed new marketing materials, exposure opportunities, incentive programs, FAM tours, and sales presentations to increase brand awareness and support sales.
• Achieved honor of Team Member of The Month.

• Coordinate and mentor 25 interns from around the world at the IAAPA Attractions Expo.

Carmel, Indiana

• Led day to day management of an insurance agency.

Certificate, Diversity, Equity & Inclusion In The Work Place

Certificate, Post-Crisis Leadership Certificate

Certifiacte, Tourism & Public Relations

Studied Tourism and Public Relations

Bachelor'S Degree, Insurance

Activities and Societies: Gamma Iota SigmaBachelor of Science Degree in Insurance and Finance

Certificate-Hospitality & Tourism Management, Hospitality Administration/Management