James Setzer, Mba, Pmp Email & Phone Number

- Acts as a strategic partner between business units and IT, collaborating with leaders, stakeholders, and subject matter experts to understand business needs, align IT strategies, and deliver technology solutions.- Works directly with Business and IT Leadership to shape Project Demand and drive Project Creation and Initiation.- Works with senior stakeholders to influence the strategy and roadmap direction.- Presents ideas in business-friendly and user-friendly language.- Communicates and explains complex issues in clear, concise, persuasive language both verbally and in writing.- Oversee the delivery of IT Projects, tracking progress, managing resources, and ensuring timely completion within budget and scope.- Offers creative, innovative, and strategic solutions to business challenges by collaborating with the Supply Chain, Commercial, and Financial Service Lines.- Effectively prioritizes and executes tasks in a high-pressure environment.- Implements process improvements and standardizes best practices to streamline business-IT collaboration and enhance project delivery efficiency.- Collaborates with vendors and third-party partners to evaluate technology solutions, negotiate contracts, and ensure effective service delivery.- Manages the Supply Chain Growth Budget, which is used to fund business capability expansion/enhancement initiatives and legal/regulatory initiatives.

- Created and maintained all PM and BA related SDLC documents for SDLC and SOX compliance.- Spearheaded full execution of all assigned project lifecycles, from project initiation to project closure.- Collaborated with business stakeholders to define project scope, objectives, and success criteria, and managed project expectations throughout the lifecycle.- Managed project resources, including internal team members and external contractors, ensuring optimal resource allocation and performance.- Created and maintained the project charter, business requirements, design and approval matrix documents.- Conducted risk assessments, developed mitigation strategies, and addressed project issues and dependencies to minimize disruptions.- Initiated efficient conflict resolution between internal project team via effective communication and problem solving.- Communicated project status to multiple levels within organization and consistently met project deadlines.- Provided estimates based on scope of work, developed cost effective project budgets, managed executive stakeholder expectations and ensured on time, on budget delivery.- Led business process and requirements meetings with 3rd party vendors, internal business team and internal IT functional team.

Charlotte, North Carolina Area

- Led business meetings to map out business requirements and processes, including As-Is and To-Be exercises.- Directed design meetings, testing sessions and approval activities needed prior to implementation.- Facilitated global cross-functional quarterly meetings between various business units and IT to ensure enhancement priorities align with global business strategies as well as provide optimal ROI.- Worked closely with IT Development Managers and Business Managers to identify needs based on enhancement priority and skillsets needed to optimize resource allocation.- Teamed with Development and Operational Managers to eliminate harmful codes implemented by 3rd party vendors.

Charlotte, North Carolina Area

- Set strategy, vision and product roadmap to drive enhanced productivity and maximized results.- Develops and maintains a comprehensive product roadmap that outlines the most critical/ prioritized features and milestones.- Maintain mobile application portfolio that ranks in top 200 grossing business apps within IOS App Store.- Established and led the growth of mobile applications, specializing in creating innovative and user-centric mobile solutions.- Identifies market opportunities, develops business strategies, and executes the company's vision to drive growth and profitability.- Built and managed a high-performing team of developers, designers, and project managers, fostering a culture of innovation, collaboration, and excellence.- Leads the end-to-end development of mobile applications, from concept and design to coding, testing, and launch, ensuring high-quality deliverables.- Leverages market research and user feedback to inform product development and enhancements, resulting in increased user engagement and satisfaction.- Built and maintained strategic partnerships with vendors, and industry stakeholders, securing new business opportunities.- Oversee the company's financial management, budgeting, and resource allocation, optimizing operational efficiency and profitability.- Developed and implemented marketing and branding strategies, effectively positioning the company and driving customer acquisition.

- Fulfilled full-time New Product Development Project Manager duties- Conducted cross-functional project meetings- Identified and managed risks- Ensured effective team communication - Provided regular updates to C-Suite resources to drive business decisions around new products portfolio - Established the PMO, standardized templates, and developed standard operating procedures for the newly established PMO

Master Of Business Administration (M.B.A.), Information Technology

Bachelor Of Arts (B.A.), Information Technology

Activities and Societies: INROADS Steel Drum Band