James Silvius Email & Phone Number

Richmond, Va, Us

Richmond, Virginia Area

Manage and maintain Cisco network. Manage Enterprise Data and Disaster Recovery Centers. Monitor and maintain Network and Server health. Manage Windows Hyper-V environments. Provide daily administration and maintenance of the Windows Server 2008, and 2012 Active Directory as well as managing DNS and DHCP. Mange and implement WSUS and Group Policy. Responsible for installation, configuration, management, backup and Production/Development/QA life cycle migrations of SharePoint environments. File system maintenance, disk capacity planning including quota creation and administration. Desktop and office automation support to include workstation provisioning, email support, file and print services and user accounts. Identifying implementation strategies to automate system administration tasks. Developed and tested Ubuntu Desktop for Warehouse operations. Provide constant and steady liaison for customer to insure the operational needs of the organization are met with regards to system outages, and implementations. Coordinate and provide tier 3 technical support for operations. Coordinate and document procedures for base level builds of workstations and applications.Achievements• Managed Cisco IOS upgrade on company router and firewall equipment• Implemented Cisco EIGRP routing and HSRP feature for redundancy• Implemented Cisco Site-to-Site VPN network to connect company offices• Implemented company wide server virtualization utilizing Window Server Hyper-V 2008 R2 and 2012 R2• Manage 100 Virtual Servers on Hyper-V Server 2012 R2 Cluster• Upgraded all company Windows servers to Windows 2008 R2/2012 R2• Migrated business from Active Directory 2003 to Active Directory 2008• Manage Enterprise Group Policies and mange application deployment via GPO• Administer company Office 365 email platform• Created and managed Company LMS platform• Tested, documented and implemented company SAN solution• Setup, test and mange Company WDS solution for PXE image deployment

Richmond, Virginia Area

Independent IT contractor under contract to Potomac SystemsProviding technical support and administration for Coastal Pacific Food Distributors- Install, Configure and Manage Windows Update Services- Manage Windows AD- Install, configure, backup, support and manage SharePoint 2010 Farm- Manage Office365 (Exchange Online) Subscriptions- Provide Desktop Support- Manage SpiceWorks implementation.

Richmond, Virginia Area

Provided daily technical support both remotely and on-site for 45 locations. Implemented nationwide computer systems roll outs and refreshes of Desktop, Laptop and Servers. Developed Desktop, Laptop, Server and Network configuration standards for field business locations. Created and deployed system images. Tested and pushed out applications via LANDesk. Provided documentation and training for IT Client Services teams. Provided first level support for Linux web cache servers. Escalation point within the Technical Service teams for all critical issues and projects for field support. Managed Cisco switches for multiple VLANs in branch locations.Achievements • Decommissioned the technology systems for Kaplan Test Prep and Admissions (KTPA) locations closed or downgraded during the business transformation • Created/Managed local domains in 187 KTPA centers• Implemented PXE project to reimage computers in remote locations saving downtime and shipping cost• Replace aging HP file servers running Windows NT with Dell PowerEdge servers running Windows 2003 • Decommissioned technology for the closing of the Score! Education Center locations nationwide • Traveled extensively to replace standalone servers with a Domain controllers • Created, tested, documented, and implemented desktop migration from Windows NT to Windows XP for KTPA Admin and Student systems • Provided on-site technical support for Kaplan CEO and team at US Congressional Hearings on For-Profit Education • Provided on-site technical support for Kaplan VIPs at Washington Post Shareholders meetings • Traveled nationwide to train newly hired engineers • Created training documentation for new engineer hires • Tested, Documented, Implemented and Supported migration for Novell to Windows NT server in Score! Education Business Unit • Tested, Documented, Implemented, and Supported migration to Windows NT server and desktops for KTPA business locations

Richmond, Va

Responsible for the day to day activities of 4 Regional Field Engineers including assigning project work and coordinating travel plans. Responsible for the technology needs for the eastern half of the country as well as three locations in Eastern Canada and one each in Puerto Rico and England. Continued to provide all services of the Senior Regional Field Engineer.• Facilitated Technology aspect of business locations moves and openings for KTPA and Score! business units• Built out the technology for multiple Score! business units that opened in the Greater Atlanta area• Managed Score! Business Unit Desktop Computer refresh for Eastern US; 1500 computers for 75 locations

Richmond, Virginia Area

Provided documentation and training to Regional Field Engineering team as well as other ITCS teams. Became the escalation point within the team for critical issues and projects. Continued all the responsibilities of the Regional Field Engineer.• Traveled to new engineers territory and trained them after they were hired• Created training documentation for new engineer hires• Attended SucessMaker training and created support documentation for all ITCS teams• Tested, Documented, Implemented and Supported migration for Novell to Windows NT server in Score! Education Business Unit• Tested, Documented, Implemented, and Supported migration to Windows NT server and desktops for KTPA business locations

Richmond, Va

Hired to provide 2nd level technical support services for multiple business units. Provided support for desktops, laptops, servers and networking equipment, on-site and remotely for 80 business locations east of the Mississippi River. • Upgrade KLT computers and networks for all KTPA business locations• Replaced all Apple computer and server systems with WinTel systems in all Score! Education businesses

Richmond, Virginia Area

IT Consultant at the Department of Motor Vehicles of Virginia. Provided Desktop support to multiple departments. Required to identify department technology needs and create purchase orders for equipment orders.

Elgin, Illinois

Trained as an infantry soldier for national and state defense. Trained in basic combat and riot control.• Awarded multiple citations for outstanding service in the field• Served as radio operator for Company Commander• Trained with the Communications NCO to maintain the Company’s communication equipment• Honorably Discharged after four years of service

Associate Of Applied Science (A.A.S.), Information Technology, 3.797

Activities and Societies: Phi Theta Kappa Honor SocietyGraduated Magna Cum Laude A.A.S. in Information Technology with an emphasis.

Career Studies Certificates, Cisco Network, 4.0

Completed the Career Studies Certificates in Cisco Networking at John Tyler via the Cisco Networking Academy. Passed the CCNA Routing.

Microsoft Certified Systems Administrator

Activities and Societies: obtained my Microsoft MCSA in Windows 2003obtained my MCSA, MCTS and Security+ certifications.

Network Engineering Certification, Information Technology

Certificate for Microsoft Network Engineer

No Degree, General Education

General Education, no major

No Degree, Computer Engineering

Activities and Societies: Marching SalukisAttended SIUC as a Mechanical Engineering Major. I was also in the Marching Band.