I work alongside multiple Sport Chek locations to handle recruitment, selection and training of employees. I work with the District Manager to create development plans for existing managers and full-time employees to assist with succession planning and maintaining depth of experience within the employee base. Coach employees on best practices and ‘winning habits’ as required both in an informal setting or formal setting, as required.

As the Store General Manager my responsibilities include:
-Manage day-to-day operations in an omni-channel retail environment.-Oversee a staff roster that included five managers and 120 full/part-time employees
-Keep payroll on track and under budget
-Hire and facilitate training of staff to excel in an upscale and “high-tech” retail environment
-Ensure the customer service standards set by FGL Sports (Sport Chek’s parent company) are adhered to.
-Keep compliance levels high with regard to inventory integrity, Occupational Health and Safety, cash handling, and shipping/receiving.
-Provide comprehensive feedback to staff and management in the form of reviews as well as on-the-spot coaching.-Consistently meet and exceed targets ( achieved 106% of sales plan for the 2017 fiscal year)

Hardwoods Department Sales Manager at Sport Chek Toronto Uptown. Promoted to Store General Manager within 5 months of joining the organization.

Manage sales and floor staff for high-volume upscale Bicycle retailer in mid-town Toronto.-Purchase and manage inventory of cycling clothing, nutritional supplements for the store.-Coordinate inventory for the Toronto store as well as two other satellite stores-Meet with distributors to determine suitability of products for Trek Bicycle Store Toronto-Take part in staff hiring process from interview stage to job offer and beyond.-Execute comprehensive training plan to prepare staff for sales floor.-Meet preset monthly sales targets.-Process and evaluate warranty claims.-Merchandise store on a regular basis, set-up creative and compelling window displays.

-Sell bicycles and clothing -Perform minor service on bicycles-Give great customer service-Exceed sales goals

Sell domestic and North American tours to teachers at the elementary and secondary level in Ontario. Consistently met and exceeded goals within the allotted time frame.Assisted in the development of products to ensure a smooth transition from a small 'mom and pop' style company to a larger international corporation

-Set schedules for the broadcast year -Insert "Breaking News!" breaks into a scheduled day-Address issues with previous broadcast day-Rectify said issues