Assist colleges, departments and units in evaluation, negotiation and procurement of goods and services. Perform customer service duties and functional supervision. Responsible for sales, controllable expenses, cash management, merchandizing, inventory control, loss prevention, store appearance, interpersonal communications and group interaction. Perform product research and inventory data analysis and tracking. Determine which product or service to procure, approve product or equipment specifications. Assist with development and implementation of policies.Inventory management. Oversee inventory controls; determine reorder amounts.Monitor contracts. Review and negotiate contract pricing, terms and conditions within established guidelines on behalf of University Book Store.Provide leadership for operational planning of supply chain.Ensure best practices in systems and procedures related to procurement, delivery, receipt, storage, and distribution of technology products and accessories for University Book Store. Coordinate follow-up on receipts and inspections. Resolve inventory and delivery discrepancies. Coordinate negotiations of contracts between internal management and vendors.Provide additional research regarding resale processes for new vendors. Provide staff training and maintain customer relations. Have been responsible for hiring, training and supervising staff.

As team leader, covered small electronics department assisting customers with purchasing decisions, providing customer service and product knowledge.

Oversaw retail operations, including stocking warehouse, customer service, and inventory control.