It Marketing Systems
CurrentBusiness Analyst for the implementation of business solutions in support of Marketing business functions.- Campaign Management email and text programs- Salesforce Health Cloud Patient focused web support services- Customer Care Call Center – Implement a Salesforce.com and Genesys telephony SaaS solution for Marketing Customer Care and Product Safety. Partner with IBM Bluewolf for the implementation and testing. - Salesforce Product Sample Management – QPharma’s Titanium GxP sample management solution was implemented and interfaced with the VeevaCRM Salesforce - Promotional Materials - Solution for Regulatory, Medical, Legal review of promotional materials. Implemented both Zinc Maps and Veeva Vault PromoMats solutions