James Song Email and Phone Number
James Song work email
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James Song personal email
Experienced Customer Success Manager with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Word, Communication, English, Management, and Project Management. Strong business development professional with a Bachelor’s Degree focused in Chinese Language from Penn State University.
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Financial RepresentativeNorthwestern MutualSaint Petersburg, Fl, Us
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Founder, The Food Culture RevivalSelf-Employed Jul 2024 - Present
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Senior Strategic Customer Success ManagerThumbtack Aug 2021 - Jul 2024San Francisco, California, Us• Responsible for creating and implementing processes and strategies to help enterprise accounts expand nationally• Analyze data for key strategic accounts to improve performance and identify areas of growth• Work cross functionally with the product team to deliver customer feedback to help shape the growth of the platform. -
Customer Success ManagerCremodels Feb 2020 - Jul 2021St Petersburg, Florida, Us• Developed Customer Onboarding Process• Manage the onboarding process and train the client on usage of our software solutions• Support clients to help drive adoption and implementation of software solutions through feedback sessions and model walkthroughs• Planned and created various training materials for customers to better utilize software solution -
Customer Success ManagerCensia Jun 2019 - Dec 2019San Francisco, Ca, Us• Onboard and train new customers on usage of AI Recruiting Platform• Support clients to help drive adoption and implementation of software solutions through model creation assistance• Manage all subscription customers post-sale and create internal documentation and training materials -
Customer Success ManagerLevel Access Oct 2017 - Oct 2018Vienna, Virginia, Us• Manage the onboarding process and train the client on usage of our software solutions• Support clients to help drive adoption and implementation of software solutions• Manage the renewal process and ensure a successful engagement with clients -
Project ManagerTransperfect Mar 2016 - Aug 2017New York, Ny, Us•Coordinate the success of multiple translations and localizations projects in a fast paced environment•Interface with account management teams and external vendors to ensure that deliverables exceed client expectations •Manage project finances and negotiate budgeting to meet and exceed revenue goals -
Chinese TeacherState College Area School District Aug 2014 - May 2015State College, Pa, UsDesigned and created a Chinese I curriculum using authentic materialsTaught a class of 6 students -
Student TeacherState College Area School District Sep 2014 - Apr 2015State College, Pa, UsTaught French IV and French II with the aid of my mentor teacherCreated and implemented instructional materialsGraded and corrected student work
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Camp CounselorShaver'S Creek Outdoor School May 2012 - May 2012I led a one-week overnight camp for fifth graders that taught them about the environment and ecosystems.
James Song Skills
James Song Education Details
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Penn State UniversityB.A Chinese Language -
Université De Franche-ComtéFrench Language
Frequently Asked Questions about James Song
What company does James Song work for?
James Song works for Northwestern Mutual
What is James Song's role at the current company?
James Song's current role is Financial Representative.
What is James Song's email address?
James Song's email address is js****@****ect.com
What schools did James Song attend?
James Song attended Penn State University, Université De Franche-Comté.
What skills is James Song known for?
James Song has skills like Chinese, Education, Teaching, French, Communication, English, Project Management, Management, Customer Service, Customer Success, Saas, Account Management.
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